Dacre House Veterinary Clinic – Vets in Tunbridge Wells
Clinic Overview
- Owners often describe the team as friendly, kind and welcoming, with examples involving both cat and dog care. - Communication is a recurring strength: reviewers say staff listen, take concerns seriously and help them feel at ease, with Gabriella and Jane named positively. - Cost is a frequent plus point, with several comments calling the clinic well-priced, very reasonable or competitive.
Dacre House Veterinary Clinic presents itself as an independently owned Tunbridge Wells practice rather than part of a corporate group, and says it has been established for over 30 years. The clinic website names Bradley and Liz as the current owners, after Chris and Sue Murray set up the practice in 1986. Recent feedback is mostly warm and positive, with owners highlighting kind care, approachable clinicians and fair pricing.
Services
- •General veterinary care for pets, including regular and ongoing appointments.
- •Recent reviews mention care for both cats and dogs, including treatment support for a Greyhound, with owners particularly valuing a calm, attentive approach during consultations.
- •Appointment access for routine visits is mentioned positively in review feedback.
- •End-of-life care is referenced in one review, although no further clinical detail is available.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. That broadly matches review comments describing the practice as well-priced, very reasonable and competitive.
People
- •Bradley and Liz: Named on the clinic website as the practice owners.
- •Chris and Sue Murray: Credited on the website with establishing the practice in 1986.
- •Gabriella: Praised in multiple reviews as caring, helpful, approachable and a good listener, including during treatment for a Greyhound.
- •Jane: Mentioned in one review for listening to an owner's worries, helping them feel at ease and treating their dog gently.
Reviews
Dacre House Veterinary Clinic has a 4.9/5 Google rating from 40 reviews. Recent written feedback is strongly positive overall, with one serious negative account standing apart from the broader pattern.
- •Owners often describe the team as friendly, kind and welcoming, with examples involving both cat and dog care.
- •Communication is a recurring strength: reviewers say staff listen, take concerns seriously and help them feel at ease, with Gabriella and Jane named positively.
- •Cost is a frequent plus point, with several comments calling the clinic well-priced, very reasonable or competitive.
- •One 1-star review alleges a dispute around end-of-life care and payment; other recent reviews do not describe similar problems.
