Dacre House Veterinary Clinic – Vets in Tunbridge Wells
Clinic Overview
- Owners frequently describe the team as friendly, kind and welcoming, with positive examples involving both cats and dogs. - Access and responsiveness come through well in recent comments, including same-day appointments and last-minute vaccination bookings. - Communication is a recurring strength: reviewers say staff listen, explain clearly and help them feel reassured during visits.
Services
- •General veterinary care for pets, including routine appointments and ongoing support.
- •Reviews mention care for both cats and dogs, with examples including same-day visits for a cat, puppy vaccinations booked at short notice, and treatment support for a Greyhound.
- •Owners particularly praise a calm, attentive approach during consultations, saying staff listen well and help them feel at ease.
- •Appointment access for routine visits is mentioned positively, with several comments describing the team as responsive and accommodating.
- •End-of-life care is referenced in one review, although no further clinical detail is available.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. That broadly matches review comments describing the practice as well-priced, very reasonable and competitive.
People
- •Bradley and Liz: Named on the clinic website as the practice owners.
- •Chris and Sue Murray: Credited on the website with establishing the practice in 1986.
- •Gabriella: Praised in reviews as caring, helpful, approachable and a good listener, including during treatment for a Greyhound.
- •Jane: Mentioned in a review for listening to an owner's worries, helping them feel at ease and treating their dog gently.
Reviews
Dacre House Veterinary Clinic has a 4.9/5 Google rating from 42 reviews. Recent written feedback is strongly positive overall, with one serious negative account standing apart from the broader pattern.
- •Owners frequently describe the team as friendly, kind and welcoming, with positive examples involving both cats and dogs.
- •Access and responsiveness come through well in recent comments, including same-day appointments and last-minute vaccination bookings.
- •Communication is a recurring strength: reviewers say staff listen, explain clearly and help them feel reassured during visits.
- •Price is a consistent plus point, with several reviews calling the clinic well-priced, reasonable or competitive, while one 1-star review describes a serious dispute around end-of-life care and payment.
