Rusthall Veterinary Surgery

Rusthall Veterinary Surgery has been operating since 1986, with its website describing a broad small-animal practice caring for pets from mice to large dogs. The practice lists on-site dental facilities, ultrasound, and emergency care, with clients asked to ring the surgery first in urgent situations. Recent reviews continue to describe fast, practical help, friendly handling, and an animal-first feel; some owners specifically say it feels more like an independent practice than a chain.

Services

•General veterinary care for a wide range of pets: the practice website describes care for animals from small pets through to large dogs, and reviews include examples involving dogs, cats, and even a chicken.
•Urgent and emergency appointments: the clinic states that emergency vet care is available, and reviewers describe prompt appointments when urgent problems arise.
•Microchipping support: reviews mention staff scanning a lost dog for a microchip and helping reunite it with the owner quickly.
•Dentistry and diagnostics: the website lists on-site dental facilities and ultrasound.
•Routine preventive care: the website includes vaccinations plus flea, tick, and worming treatments.
•Breeding, young pet, and end-of-life support: reviews mention care for a dog and her pup after giving birth, as well as kind support when a family came to say goodbye to a cat after a road traffic accident.

Pricing

No published pricing information is currently available for this clinic.

People

•Ian (vet): praised by a long-term client as professional and focused on the animals' welfare, including care for a poorly chicken.
•Locum nurse (unnamed): thanked for quickly scanning a found dog for a microchip and helping get it back to its owner.
•Reception team (unnamed): described as friendly and reassuring, including helping a puppy owner feel at ease and answering questions helpfully.

Reviews

Google rating: 4.8/5 from 161 reviews.

•Friendly, calm service: several reviewers describe the team as welcoming, helpful, and easy to deal with from reception onwards.
•Prompt, practical help: recent comments mention easy booking, quick appointments, and efficient action in urgent situations, including helping reunite a lost dog with its owner.
•Caring approach in difficult moments: one review highlights kind and compassionate support when a family came in to say goodbye to a cat after an accident.
•Value is mentioned positively: while no fee list is published, some reviewers describe the clinic as reasonably priced or offering sensible prices.

Reviews for Rusthall Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 161 we track in total. Recent reviews may not be representative of overall sentiment.

Stacey Langford

3 months ago

We came to the surgery with a terrified soggy lost dog on a stormy dark winter evening! We were greeted by a lovely locum nurse (sadly I didn't get her name) who got straight on the case, scanned for a chip and made some calls! She was quick and efficient and pup was reunited with owner within about 30mins! Heard a lot of good things about Rusthall Vets. Thank you for your help this evening.

Wollywonka100

5 months ago

Lovely vets, they get things done quickly, sensible prices, would absolutely recommend!

Anna Verrinder

6 months ago

Really friendly and helpful vets. Receptionist made me feel like it wasn't a problem when my puppy weed on the floor. Was very helpful with my questions and reasonably priced compared to other vets. I feel like my puppies will be well looked after by the vet and staff. It feels very much like an animal come first run business rather than a chain who may have different priorities

Tim Hill

7 months ago

Easy to book, friendly welcome, prompt and successful appointment. Have booked again.

Miriam M

9 months ago

Best Vet there is!

Charlotte Franklin (MrsF)

Wonderful Vets Surgery, sadly our cat was hit by a car, and taken into this Vets. They were very kind and caring and were wonderful with our boys when we went in to say our good-byes. If for any reason we ever need a vet that isn't our own, we would definitely see if they had room.

Kirsty

1 year ago

We have been using this service for a few years now and I could not recommend Ian enough. He is very professional and always has our animals care at heart, including our poorly chicken! Thank you for all your hard work.

Benja Bert

2 years ago

I have 4 beautiful dogs with different breeds, and I look everywhere to where I should register my pets? After doing all my research and speaking to a few friends, I decided to register them with this vet! As I believe they are the best and which they are! Having said that, it's been 3 years since my babies are coming here. Everything was fantastic and I am very happy and appreciated all the staff members. Who are very helpful! When I have to call for an emergency, they are taking appointments promptly and always asking to inform them a couple of days later for any treatment they had with recommendation and suggestion. My maltese had a baby a few months back, and I am very pleased with how they're looking after my girl and the pup, as they understand how worried I am! Even though they have seen so many animals coming through the door, they do remember all of my babies' visits with passionated and concern. I thank all the veterinary and the staff members for all the work and treatment that they have done to my babies ( at a very reasonable price) Keep up the good work!