
Companion Care (Tunbridge Wells) Ltd describes itself as a locally owned practice and states it provides care for dogs and cats, with facilities that support both routine work and more advanced investigations and surgery (including in-house lab testing and imaging such as digital X‑ray and ultrasound). The practice also states out-of-hours care is provided by Vets Now.
In the latest reviews available, several owners describe being seen quickly for urgent problems (including being squeezed in between appointments, and being seen within an hour on a Saturday), and praise clear explanations during stressful consultations (e.g., a seizure-like episode and an injured kitten). One written review describes a serious dispute over access to X‑ray images and alleges unprofessional communication; this conflicts with other reviews that describe supportive, thorough care.
Services and capabilities mentioned by the clinic include
Out-of-hours: the website states out of hours care is provided by Vets Now.
Google rating: 4.2 stars from 228 reviews.
Note: Showing the 5 most recent Google reviews out of 228 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Graham and the team couldn’t have been more caring and lovely to us today when we had to say goodbye to our speacial girl. Thankyou so much for making us feel at ease and talk us through everything it means a lot .
6 months ago
Truly wonderful, caring and knowledgeable. I can't recommend them highly enough.
a year ago
I wouldn't recommend Companion Care Vets inside pets at home in Tunbridge Wells. My furry baby had on x-ray done there by vet Graeme McKeown and I've been completely refused a copy or even pictures done by my phone of it "just saying operation need it £2.5 for it". After called them many times and visited personally, the vet invited me to the practice to "show" me the x-ray -not sure which pet x-ray was as the x-ray was nameless... Asked if I can do picture with my phone at least and the vet switched off the screen... Saying NO! That I'm just paying for it but he'd the owner of the pictures... And lots of abusive words. It makes you think ... what the hell going on in this practice ??! Definitely watch out for them they will cup open your pet just for money! This situation and the way we beed treated It was traumatising to my to be honest, I've had recently another furry friend who need a vet so just switched them off permanently!
a year ago
I wouldn't recommend Companion Care Vets inside pets at home in Tunbridge Wells. My furry baby had on x-ray done there by vet Graeme McKeown and I've been completely refused a copy or even pictures done by my phone of it just saying operation need it £2.5 for it. After called them many times and visited personally, the vet invited me to the practice to show me the x-ray -not sure which pet x-ray was as the x-ray was nameless... Asked if I can do picture with my phone at least and the vet switched off the screen... Saying NO! That I'm just paying for it but he'd the owner of the pictures... And lots of abusive words. It makes you think ... what the hell going on in this practice ??! Definitely watch out for them they will cup open your pet just for money! This situation and the way we beed treated It was traumatising to my to be honest, I've had recently another furry friend who need a vet so just switched them off permanently!
a year ago
2 years ago
2 years ago
I have always found our vet service to be excellent here but I'm leaving a review today because they have gone over and above for my cat. My cat was seen (teasels stuck in her hair) within the hour on a Saturday and the fee was included in the very reasonable pet plan, so nothing extra to pay. The staff are friendly and understanding. They show an interest in the animals and clearly love their job. On other occasions I have had excellent advice over the phone and each appointment has been professional, timely and stress free for my cats. A big thank you from us!
2 years ago
We have used CC Vets for many years and always received wonderful service from the veterinarians and reception staff alike. Our kitten was recently injured which was a very frightening experience, but we were seen immediately by Dr Veronica Bernal who was absolutely superb. She did a very thorough check and put us at ease too. Misha has made a full recovery. Thank you so much!
2 years ago
My dog, Stretch, had a sudden and scary auto immune disease, and if it weren't for Dr. Veronica and her incredible team at companion care, I dont think Stretch would've made it. Dr Veronica is pro-active, compassionate and knowledgeable. The practice is professional but so welcoming, and everyone treated Stretch so lovingly. It was the hardest experience to go through, but the companion care team helped make it more bearable.
3 years ago
I called in the morning following my dog experiencing a seizure like issue overnight. I was surprised when the helpful receptionist offered to squeeze us in between appointments, she was very clear that it would likely mean a long wait. The wait to see the vet was actually not as long as I anticipated, which was a pleasant surprise, but I’m still thankful for the heads up had that not been the case. The vet was OUTSTANDING! Extremely knowledgeable and very patient, he really took the time to explain everything to a very anxious owner (me)! We didn’t feel rushed out of our appointment, despite knowing there were others waiting and that we had booked a last minute appointment. He took the time to ensure everything was well explained to us, that we understood and that we were happy, before reiterating next steps so we left feeling well informed. He was so kind in answering all of our many questions, we were so impressed and felt much relief following the visit. Thank you!! The veterinary nurse who took our dog away quickly for a blood test was so kind and I knew my dog was in safe hands. When she returned she was sweet to say my dog was ‘really good’ and praised her before leaving. These little kindnesses and patience can be such a relief when worried about your pet, to feel that they are cared for when you aren’t in the room is so important. Thank you!
Explore more trusted veterinary clinics near Companion Care (Tunbridge Wells) Ltd
91 Powder Ml Ln, Royal Tunbridge Wells, Tunbridge Wells TN4 9ED, UK
6 High St, Pembury, Tunbridge Wells TN2 4NY, UK
11 Culverden Park Rd, Royal Tunbridge Wells, Tunbridge Wells TN4 9RD, UK
24 Eridge Rd, Royal Tunbridge Wells, Tunbridge Wells TN4 8HJ, UK
Veterinary Surgery, 20 Ashley Gardens, Royal Tunbridge Wells, Tunbridge Wells TN4 8TU, UK
