Dog & Cat Vets in Folkestone

## Summary Abbeywell Veterinary Clinic describes itself as an **independent** practice and a **veterinary nurse training facility**. From its website and recent reviews, it appears set up for routine preventative care plus travel/admin services (like **Animal Health Certificates**) and general procedures (a **cat spay** is specifically mentioned). Owners also repeatedly mention practical communication—**vets explaining medications and next steps**, and **aftercare following surgery**—while a smaller number of reviews describe the opposite experience, alleging **pressure to pay for advanced imaging (MRI and other scans)** or **treatment decisions they felt missed a serious condition**. Concrete specifics mentioned by owners include: - **Animal Health Certificate (AHC) service** described as handled largely online (sending documents, payment confirmation, messages when ready). - **Aftercare after a kitten spay** being highlighted positively. - **Insurance claims** described as straightforward by one reviewer. - A minority of reviewers alleging **being pushed toward same-day scans** in end-of-life situations, or being sold **painkillers for arthritis** when they believed their dog had had a stroke. ## Services Services and capabilities mentioned across the website summary, structured clinic data, and reviews include: - **Animal Health Certificates (AHC)** (with online document submission and processing described by reviewers) - **Tapeworming service** - **Monthly flea and worm treatments** - **Medication ordering** - **Health plans** (details not provided in the inputs) - **General surgery/procedures:** a **cat spay** is specifically referenced in reviews - **Emergency care:** the structured clinic data lists **emergency veterinary services (24/7 or extended hours)**; the website also states that **information is available for emergency assistance**, and notes that **vets are only in attendance during consultation hours** (no further detail provided) - **Veterinary nurse training facility** (listed in structured clinic data) ## Pricing Only prices explicitly mentioned in reviews: - **£99.00** for an **Animal Health Certificate (AHC)** (one reviewer also notes a **discounted price if you reuse the service again**, but no amount is stated) - **£102** for **painkillers for arthritis** (as described in a negative review) ## People No individual staff names are provided in the inputs, but reviewers describe interactions with: - **Reception team:** repeatedly mentioned as “going out of their way to help” (e.g., helping owners who phone in worried/panicked). - **Vets:** several owners say vets **explain what’s happening and what medication is needed**, and one mentions **good aftercare** following a spay. - **Nurses / “specialists”:** one reviewer praises everyone “from reception to the nurses to the specialists,” and specifically notes their dog was comfortable with the team. ## Reviews **Google rating: 4.7 stars from 286 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **AHC/travel paperwork is a standout theme:** multiple owners describe an efficient process (sending previous vet info, online payment confirmation, messages when ready), and one cites **£99** as notably lower than a quote they’d had elsewhere. - **Communication and reassurance:** owners mention reception being very helpful, and vets **talking through details and medications**—including reassurance for a first-time cat owner who called multiple times. - **Aftercare and routine procedures:** a kitten **spay** and follow-up care are praised. - **Insurance admin mentioned positively:** one owner describes an easy process for treatment and **claiming back on insurance**. - **Conflicting experiences about costs and clinical decisions:** a small number of reviewers describe feeling treated like a “cash machine,” including claims of being pushed toward **MRI/other scans** during a critical senior-cat situation, and another alleging their dog’s **stroke symptoms were missed** and they were sold arthritis pain medication instead. One reviewer also criticises a lack of help with moving a large, immobile dog.

Manor Veterinary Clinic, located in Folkestone, is a well-regarded veterinary service provider, boasting an impressive 4.6-star rating from 265 reviews on Google Maps. This suggests a high level of customer satisfaction, especially considering the substantial number of reviews, which provides a reliable dataset. The clinic also serves as a veterinary nurse training facility, indicating a commitment to education and high standards of veterinary care. Customer reviews generally highlight the professionalism, friendliness, and helpfulness of the staff. Helen McLean-Connor praises the clinic for consistently excellent communication and care over more than four years, while Nikki Lambert appreciates the thoughtful design of the waiting area, which is segmented for different types of pets. Terry Edwards commends the staff for their supportive approach, which was particularly reassuring for his rescue dog. However, not all feedback is entirely positive. A review from Kai The Malamute points to a significant pricing issue, where the final bill was higher than initially quoted, despite a reduction in procedures. This discrepancy was attributed to internal pricing policy changes, which the clinic has since addressed. Despite this, the review acknowledges the polite and helpful demeanor of the staff involved. In summary, Manor Veterinary Clinic is highly recommended for its compassionate care and knowledgeable staff, although prospective clients should be aware of potential changes in cost estimates. The clinic’s dedication to both pet and owner satisfaction is reflected in numerous positive testimonials, making it a trustworthy choice for veterinary care in the Folkestone area.

Medivet Folkestone, located in Folkestone, Kent, is a well-regarded veterinary clinic that offers a range of services, including emergency veterinary care and a veterinary nurse training facility. With a Google Maps rating of 4.6 stars from 74 reviews, the clinic holds a strong reputation, though the number of reviews is slightly below the threshold for the highest confidence in rating. Customer feedback highlights the clinic's empathetic and professional approach, with numerous reviews praising the staff's dedication and care. Sarah Vickery describes the clinic as "simply the best," noting their ability to provide emergency services when needed. Vikkie appreciates the ease her dogs felt during their visit and the helpfulness of the receptionist, although she notes a desire for continuity with the same vet for each visit. SEJ Mayr commends the clinic for their professionalism and the personal follow-up provided by vet Julia, which was instrumental in the recovery of her cat. Similarly, Sharon Wyatt expresses gratitude for the care her pet received during a hysterectomy, despite the departure of a beloved veterinary nurse, Meg. Agnieszka P shares a compelling experience where her unregistered dog was saved after ingesting chocolate, emphasizing the team's passion and proficiency. Overall, Medivet Folkestone is highly recommended for its compassionate and expert care, as evidenced by consistently positive reviews. While the clinic occasionally experiences staffing challenges, they ensure that emergency services are available, underscoring their commitment to animal welfare.

Companion Care (Folkestone) Ltd is a veterinary clinic located in Folkestone, known for its inclusion within the Pets at Home store at Park Farm Retail Park. The clinic specializes as a Veterinary Nurse Training facility, offering essential services for pet owners in the area. The clinic's Google Maps rating stands at 4.2 stars based on 91 reviews, indicating a generally positive reputation, although not without some concerns. The reviews reveal a mix of experiences. On the positive side, recent reviewers like Jozef Vroemen and Amy Glover praised the clinic for its friendly and efficient staff, highlighting successful treatments for their pets, such as emergency care for a limping cat and precise neutering procedures for kittens. However, there are notable criticisms that potential clients should consider. Several reviews cite issues with customer service and consistency. A recurring complaint involves the quality of interactions with certain staff members, specifically a receptionist named Linda, who was described as patronizing. Additionally, some patrons have expressed dissatisfaction with the lack of consistency in service recommendations and pricing, as well as the need for outsourcing certain procedures, which led to additional costs and inconvenience. While the clinic has received commendations for its veterinary staff and successful treatment outcomes, potential clients should be mindful of these mixed reviews, particularly regarding customer service interactions and service consistency. For pet owners in Folkestone seeking veterinary care, Companion Care offers a range of services, but it may be beneficial to inquire about specific procedures and costs upfront to avoid unexpected expenses.