Abbeywell Veterinary Clinic – Vets in Folkestone
Clinic Overview
Abbeywell Veterinary Clinic in Folkestone presents itself as an independent practice and a veterinary nurse training facility. It offers routine preventative care, travel paperwork such as Animal Health Certificates (AHC), and general clinical care including surgery. Reviews regularly praise clear explanations, kind handling, and good aftercare, while a smaller number of owners raise concerns about costs, pressure around advanced investigations, or how difficult visits were handled.
Services
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Travel documentation
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Animal Health Certificates (AHC) are a well-established part of the clinic’s offering, with several owners describing the process as efficient, friendly, and largely handled online.
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Tapeworming is also mentioned alongside travel-related needs.
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Preventative care and ongoing treatment
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Monthly flea and worm treatments
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Medication ordering
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Health plans are noted, although plan details are not set out here.
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General veterinary care
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Routine care for cats and dogs, from first kitten appointments through longer-term care.
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Reviews mention vets taking time to explain conditions, medications, and next steps clearly.
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Owners also describe support through both routine visits and more difficult end-of-life periods.
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Procedures and surgery
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General surgery/procedures are offered, with a kitten spay specifically praised for its aftercare.
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Emergency arrangements
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Structured information lists emergency veterinary services (24/7 or extended hours).
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The clinic also notes that vets are only in attendance during consultation hours, with emergency assistance information available separately.
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Training
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Listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The clearest example is the AHC service at about £99, which several reviewers describe as reasonable or inexpensive, especially compared with other vets. Some owners also say routine care felt fairly priced, while a minority of negative reviews raise concerns about higher-cost recommendations or cite £102 for arthritis pain medication in a disputed case.
People
Named in recent reviews
- •Mike Thanos and Karolina, both praised as vets who are calm, thorough, and good at explaining treatment clearly.
Team feedback across reviews also regularly highlights
- •Reception staff for being helpful and responsive.
- •Veterinary nurses for kind, gentle handling, especially with kittens and first-time owners.
- •Vets more broadly for unhurried appointments, clear communication, and supportive aftercare.
Reviews
Google rating: 4.7/5 from 322 reviews.
- •Travel paperwork stands out strongly: the AHC service is repeatedly described as efficient, friendly, speedy, and good value.
- •Communication is a consistent positive theme: many owners say appointments do not feel rushed and that vets explain treatment and medication in clear, understandable terms.
- •Routine and ongoing pet care is often well reviewed: recent comments mention gentle handling of kittens, supportive first visits, and good aftercare after a spay.
- •Negative feedback is present but in the minority: criticisms focus on perceived cost pressure around scans or treatment, one difficult reception/payment experience, and one serious complaint about a missed stroke and lack of practical help moving a large dog.
