Specialist Vets in Folkestone

Abbeywell Veterinary Clinic in Folkestone, Kent, is a well-regarded independent practice known for its personalized and compassionate care. With a strong Google Maps rating of 4.7 stars from 282 reviews, the clinic demonstrates a solid reputation among its clientele. Abbeywell offers a variety of services, including pet registration, medication orders, health plans, and animal health certificates. It also provides emergency assistance and a training facility for veterinary nurses, highlighting its commitment to both animal care and veterinary education. Recent reviews present a mix of customer experiences. Positive feedback highlights the clinic's professional and caring service, with clients appreciating the attentive care during both routine and emergency situations. Notably, Daisy Baker praises the friendly staff and seamless insurance claim process, while Pauline Ellerker commends the clinic for its competitive pricing on animal health certificates. However, there are critical reviews that highlight concerns about the clinic's approach to treatment costs and diagnosis accuracy. Peter Armitage and Charlotte express dissatisfaction, criticizing the clinic for perceived financial motivations and diagnostic oversights in critical situations involving their pets. These reviews suggest potential areas for improvement in client communication and support during challenging situations. Overall, Abbeywell Veterinary Clinic is lauded for its professional service and compassionate care, although some clients have raised concerns about its financial practices and diagnostic precision. The clinic's commitment to personalized care and its comprehensive service offerings make it a notable choice for pet owners in the Folkestone area.

Manor Veterinary Clinic, located in Folkestone, is a well-regarded veterinary service provider, boasting an impressive 4.6-star rating from 265 reviews on Google Maps. This suggests a high level of customer satisfaction, especially considering the substantial number of reviews, which provides a reliable dataset. The clinic also serves as a veterinary nurse training facility, indicating a commitment to education and high standards of veterinary care. Customer reviews generally highlight the professionalism, friendliness, and helpfulness of the staff. Helen McLean-Connor praises the clinic for consistently excellent communication and care over more than four years, while Nikki Lambert appreciates the thoughtful design of the waiting area, which is segmented for different types of pets. Terry Edwards commends the staff for their supportive approach, which was particularly reassuring for his rescue dog. However, not all feedback is entirely positive. A review from Kai The Malamute points to a significant pricing issue, where the final bill was higher than initially quoted, despite a reduction in procedures. This discrepancy was attributed to internal pricing policy changes, which the clinic has since addressed. Despite this, the review acknowledges the polite and helpful demeanor of the staff involved. In summary, Manor Veterinary Clinic is highly recommended for its compassionate care and knowledgeable staff, although prospective clients should be aware of potential changes in cost estimates. The clinic’s dedication to both pet and owner satisfaction is reflected in numerous positive testimonials, making it a trustworthy choice for veterinary care in the Folkestone area.

Companion Care (Folkestone) Ltd is a veterinary clinic located in Folkestone, known for its inclusion within the Pets at Home store at Park Farm Retail Park. The clinic specializes as a Veterinary Nurse Training facility, offering essential services for pet owners in the area. The clinic's Google Maps rating stands at 4.2 stars based on 91 reviews, indicating a generally positive reputation, although not without some concerns. The reviews reveal a mix of experiences. On the positive side, recent reviewers like Jozef Vroemen and Amy Glover praised the clinic for its friendly and efficient staff, highlighting successful treatments for their pets, such as emergency care for a limping cat and precise neutering procedures for kittens. However, there are notable criticisms that potential clients should consider. Several reviews cite issues with customer service and consistency. A recurring complaint involves the quality of interactions with certain staff members, specifically a receptionist named Linda, who was described as patronizing. Additionally, some patrons have expressed dissatisfaction with the lack of consistency in service recommendations and pricing, as well as the need for outsourcing certain procedures, which led to additional costs and inconvenience. While the clinic has received commendations for its veterinary staff and successful treatment outcomes, potential clients should be mindful of these mixed reviews, particularly regarding customer service interactions and service consistency. For pet owners in Folkestone seeking veterinary care, Companion Care offers a range of services, but it may be beneficial to inquire about specific procedures and costs upfront to avoid unexpected expenses.