Medivet Folkestone

Medivet Folkestone Sandgate is part of the Medivet group (previously known as Anna House Veterinary Clinic). The practice is set up for routine care and in‑house diagnostics, with facilities listed including an in‑house laboratory, ultrasound and X‑rays, and it treats cats, dogs and rabbits. Recent reviews describe both planned care (annual check-ups, neutering) and urgent situations (e.g., chocolate ingestion) being handled promptly, with some owners also noting follow-up communication such as a vet calling in the evening with test results. A minority note staffing/continuity issues (seeing a different vet over time), and there is also a recent 1‑star review without written detail.

Services

From the clinic’s website summary and structured data

• •15-minute consultations
• •Vaccinations
• •Parasite care
• •Neutering
• •Microchipping
• •Dentistry
• •Nurse clinics
• •In-house diagnostics and imaging: in-house laboratory, ultrasound, X-rays

From the latest written reviews available to us

• •Testing and medical treatment for illness: one cat described as “very poorly” had tests and a steroid injection; the owner reports a diagnosis of inflamed bowels and recovery.
• •Surgery mentioned: one owner says their dog was supported through a hysterectomy.
• •Urgent ingestion case: one owner reports their unregistered dog was treated after ingesting chocolate.

Emergency/out-of-hours (as stated on the website summary and reviews)

• •The website states the nearest 24-hour emergency practice is Vets Now Ashford.
• •One reviewer mentions the clinic can be “short on vets” but that if an emergency vet is needed “there will be one available on the day” (this is a reviewer’s experience rather than a stated policy).

Additional capability from structured clinic data

• •Veterinary Nurse Training facility (listed as a service/specialisation).

People

Named staff mentioned in reviews

• •Julia (vet): one owner reports Julia called them in the evening with their cat’s test results after a weekend illness work-up.
• •Meg (veterinary nurse, described by a reviewer as having left): one owner credits her support around their dog’s hysterectomy and says their dog “adored her.”

What owners comment on regarding the team (from recent reviews)

• •Helping nervous pets feel settled: one owner said their dogs “were not anxious at all” during an annual check-up and seemed at ease with the vet.
• •Reception support: one review specifically mentions an “extremely helpful” receptionist.
• •Continuity of clinician: one owner wishes they could book with the same vet each time, noting they’ve seen a different vet every six months.

Reviews

4.6 stars from 81 reviews.

• •Positive experiences with clinical care and outcomes: examples include tests plus a steroid injection for a cat with inflamed bowels, successful support through a hysterectomy, and treatment after chocolate ingestion.
• •Follow-up communication: one owner highlights an evening phone call from the vet with test results.
• •Team helpfulness and familiarity: multiple reviewers describe staff as helpful and friendly; one mentions staff “know all of the clients.”
• •Mixed signals on staffing/continuity: one reviewer notes the practice can be “short on vets” and another reports seeing a different vet over time; there is also a 1‑star review in the latest set without a written explanation, so the reason for dissatisfaction isn’t clear from the text available.