Clover Street Veterinary Clinic – Vets in Chatham
Clinic Overview
- Recent feedback is mostly very positive, with owners praising compassionate care across routine visits, surgery, illness treatment, emergencies, and end-of-life support. - Several reviews highlight clear communication, saying staff explain treatment well and give honest advice. - Owners also mention good handling of nervous pets, including one dog who reportedly became comfortable enough to return happily for aftercare.
Clover Street Veterinary Clinic in Chatham treats cats and dogs, with some owner reports also mentioning care for small exotics such as rats. Recent feedback is strongly positive about the standard of veterinary care, clear explanations, and gentle handling of nervous pets. A small number of reviews point to inconsistent phone and reception interactions, which contrasts with the warmer feedback about the clinical team.
Services
- •Routine and preventive care: vaccinations are mentioned for both kittens and puppies.
- •Surgery and procedures: owners mention spay surgery for cats, neutering for dogs, and dental work including tooth extractions.
- •Illness and urgent treatment: reviews describe help with acute illness, including a dog diagnosed and treated with medication, and emergency care where the team reportedly did everything possible to save a cat.
- •Aftercare and ongoing support: post-treatment aftercare is specifically praised, particularly for a very nervous dog who settled well on return visits.
- •Species seen: care for cats and dogs is frequently referenced, with one review also mentioning treatment and an operation for a rat.
- •Life-stage support: reviews span care from early vaccinations through to end-of-life support.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lina is named positively in recent reviews, with owners crediting her for a successful neutering procedure and for quickly identifying and treating a dog’s problem.
- •The wider vet team is consistently described as caring, clear in their explanations, and good with anxious pets.
- •Feedback on the reception and phone team is mixed: some owners describe them as helpful and friendly, while others report rude or confrontational calls.
Reviews
Google rating: 4.7 stars from 294 reviews.
- •Recent feedback is mostly very positive, with owners praising compassionate care across routine visits, surgery, illness treatment, emergencies, and end-of-life support.
- •Several reviews highlight clear communication, saying staff explain treatment well and give honest advice.
- •Owners also mention good handling of nervous pets, including one dog who reportedly became comfortable enough to return happily for aftercare.
- •A small number of negative reviews focus on poor phone manner and feeling badly treated during calls, standing out against otherwise strong feedback about the veterinary care itself.
