Easipetcare – Vets in Chatham
Clinic Overview
Easipetcare in Chatham is a veterinary clinic that also serves as a Veterinary Nurse Training facility. With a Google Maps rating of 4.1 stars from 518 reviews, the clinic has a mixed reputation among its clients. The large number of reviews suggests a substantial amount of customer feedback, which provides a broad perspective on the clinic's services.
Positive reviews highlight the clinic's compassionate and knowledgeable staff. Customers have praised the vet nurses and specific vets, such as Antonio, for their empathy, effective communication, and ability to handle challenging situations, such as dogs with vet phobia. The clinic is also commended for its friendly reception staff and thorough clinical examinations, as noted in a review by Tania Blackmore, who appreciated the efficient and welcoming service for both her puppy and older dog.
On the other hand, some reviews express dissatisfaction with the clinic's service and pricing. Amy Taylor and Louise Ranger reported negative experiences, citing issues like lack of empathy, perceived pressure to opt for costly procedures, and inadequate service. These reviews point to instances where clients felt the clinic's approach was more financially motivated than patient-focused.
In terms of pricing, some feedback suggests concerns over high costs, especially in urgent situations. Despite the mixed reviews, the clinic's high volume of feedback and its commitment to veterinary nurse training indicate its prominence in the Chatham area. Overall, Easipetcare appears to have a dedicated team that has made positive impacts but also faces challenges in maintaining consistent customer satisfaction.
Special Services
Animals Treated at Easipetcare
Animals We Treat
Companion Animals
Opening Hours – Easipetcare
Opening Hours
Hours
Reviews for Easipetcare
Note: Showing the 5 most recent Google reviews out of 523 we track in total. Recent reviews may not be representative of overall sentiment.
Eduardo Correia
a month ago
Excellent vets.
Sue Ray
a month ago
Paula Harris
a month ago
Such a great and friendly team, they have all been fantastic. I can not thank the vet Judy enough for everything she's done for my boy. Such amazing care
Forde Ferguson
2 months ago
100% satisfied with this service in all areas considered. All Staff very welcoming and helpful.
Linda Burton
2 months ago
This practise is very good, explains treatments and alternatives. Very caring with the pets
Amy Taylor
a week ago
Don’t use this vets. They are useless- you are paying for something and they won’t provide what you know your dog needs (as it’s a reoccurring issue). The vet didn’t even look in her ear and offered a swab for extra cost when previously they use a tool to check her ear and provide her ear drops. Just trying to scam you for more money offering the swab. Now had a few times I haven’t been happy with this vet so I have moved now.
Zowie Jackson
2 months ago
We were seen as an in hours emergency appointment as our dog had been attacked by another dog. The vet nurse we saw was excellent, very knowledgeable & reassuring, explained our options very well, gave good advice on home management. He was emphatic to what a horrible experience our dog had been through & gave really helpful advice on managing any future situations. Thank you.
Nola Dack
2 months ago
Absolutely amazing. Our dog has Vet Phobia and past vets, haven't even been able to get near him and didnt try. Antonio, is and has been in passed with our pooch amazing. Sits with dog, calms him, talks to us, makes everything so much less stressful. Staff on reception are always friendly and always happy to help..never a chore
Louise Ranger
3 months ago
Attended here last week with an extremely poorly cat. The first vet we spoke too had 0 empathy and gave us little to no option but to put her to sleep and in his words said “if you take her home she will die” whilst telling us we needed to pay £1.5k. I was shocked and had to ask to speak to another vet to get a second opinion. I’m not sure of this vets name but he had no empathy, no sympathy and was just rude. I appreciate the help we received from 2 other members of the team one being a vet surgeon. The prices are extortionate. I don’t recommend this vets at all even as an emergency.
tania blackmore
a year ago
Efficient & friendly vets , would recommend 😍 . We have recently changed to this vets and have taken our puppy for her 1st check and vaccinations and our 5 year old dog for her health check & vaccination. We were impressed with the friendly greeting at the reception and the thorough clinical examination. The vets answered all our questions as did the lady who made our appointment on the phone . We are glad we chose this vet after a bad experience at last vets .
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