Warren House Veterinary Group - Walderslade Surgery

Warren House Veterinary Group – Walderslade Surgery is part of Warren House Veterinary Group and is owned by Linnaeus. The clinic is set up for routine and ongoing small-animal care for cats, dogs and rabbits, with preventive, diagnostic and medical services described on its website. Recent reviews highlight long-term loyalty, a warm and personal welcome, and vets who give clear advice and help nervous, young or older pets feel at ease, alongside one report of a delayed and stressful kitten appointment.

Services

• •Routine and preventive care for small pets: The clinic’s website describes preventive care for cats, dogs and rabbits, and recent reviews mention routine vaccinations and treatments as part of a pet plan.
• •Diagnostic and medical care: The practice website describes both diagnostic and medical services for ongoing small-animal health needs.
• •Common appointment examples from recent reviews: Owners mention advice for first-time puppy owners, support around a first diagnosis in an older dog, and a routine anal gland appointment for a dog.
• •Handling and reassurance: Recent feedback often mentions pets being made comfortable during visits, with staff taking time to answer questions and put dogs at ease.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One recent reviewer also highlighted the clinic’s pet plan as a useful way to spread the cost of routine vaccinations and treatments.

People

• •Michelle Hadley and Naomi are praised by a long-standing client for their experience and knowledge.
• •Amanda is mentioned positively for helping dogs feel at ease and for her bedside manner.
• •Chloe is named in a recent routine dog appointment that the owner described as a pleasure from start to finish.
• •Sue and Pam on reception are repeatedly thanked for being kind, caring and especially helpful, with one owner noting that pets were welcomed by name.

Reviews

Google rating: 4.7 stars from 162 reviews.

• •Many reviewers describe the team as friendly, professional and welcoming, with some saying they would not go anywhere else.
• •Long-term clients highlight the practice’s personal touch, including staff remembering pets by name and reception staff such as Sue and Pam being especially helpful.
• •Recent feedback includes positive experiences for first-time puppy owners, routine dog appointments, and older pets with new diagnoses, with praise for patience, kindness and clear advice.
• •One negative review describes a 25-minute delay, a stressful wait with a young kitten near barking dogs, and poor communication or apology around the delay.