Warren House Veterinary Group - Walderslade Surgery – Vets in Chatham
Fair £
8 Prices Tracked
Corporate
Verified PricesClinic Overview
Warren House Veterinary Group – Walderslade Surgery is part of Warren House Veterinary Group and is owned by Linnaeus. The clinic provides routine and ongoing small-animal care for cats, dogs and rabbits, including preventive, diagnostic and medical services. Recent feedback is largely very positive, with owners highlighting a warm welcome, clear advice and a calm approach with nervous, young and older pets, alongside one report of a delayed and stressful kitten appointment.
Services
- •Routine and preventive care for small pets: The clinic offers preventive care for cats, dogs and rabbits. Recent reviews mention routine vaccinations and treatments, including use of a pet plan to help spread the cost.
- •Diagnostic and medical care: The practice provides diagnostic and medical support for ongoing small-animal health needs.
- •Examples mentioned by pet owners: Recent feedback includes advice for a first-time puppy owner, support for an older dog with a first diagnosis, and a routine anal gland appointment for a dog.
- •Handling and reassurance during visits: Reviewers often mention pets being made comfortable, with staff taking time to answer questions and help animals feel at ease during appointments.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also mention a pet plan as a helpful way to spread the cost of routine vaccinations and treatments.
People
- •Michelle Hadley and Naomi are praised by a long-standing client for their experience and knowledge.
- •Amanda is mentioned positively for her bedside manner and for helping dogs feel at ease.
- •Chloe is named in a recent routine dog appointment that the owner described as a pleasure from start to finish.
- •Sue and Pam on reception are repeatedly thanked for being kind, caring and especially helpful, with one owner noting that pets were welcomed by name.
Reviews
Google rating: 4.7 stars from 162 reviews.
- •Many reviewers describe the team as friendly, professional and welcoming, with several saying they would not want to go elsewhere.
- •Owners often praise the practice’s personal touch, including reception staff remembering pets by name and helping animals and owners feel comfortable from arrival onward.
- •Recent positive examples include support for first-time puppy owners, routine dog appointments, and care for an older pet with a new diagnosis, with praise for patience, kindness and clear advice.
- •One negative review described a 25-minute delay, a stressful wait for a young kitten near barking dogs, and poor communication or apology around the delay.
