Warren House Veterinary Group - Lordswood Surgery

Warren House Veterinary Group – Lordswood Surgery in Chatham is part of Warren House Veterinary Group, a four-practice small-animal group established in 1982, and is within Linnaeus. The practice treats cats, dogs and rabbits, and is listed as a veterinary nurse training facility. Recent feedback consistently highlights prompt appointments, friendly communication, and a calm, reassuring approach with pets and owners.

Services

• •Small-animal care for cats, dogs and rabbits.
• •Preventive, diagnostic and medical care are offered; recent reviews specifically mention examinations and a blood test during a puppy appointment.
• •Support with insurance paperwork and claims processes has been praised by clients during a cat’s treatment.
• •The practice is listed as a veterinary nurse training facility.
• •Review themes also point to good handling of nervous pets, with owners describing dogs and cats as more relaxed during consultations.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

• •Nuria (vet) – praised for handling a nervous puppy calmly during an examination and blood test, while explaining things clearly and reassuring the owners.
• •Kate/Katie (vet) – mentioned positively by owners who say she helped put them at ease and kept pets calm during appointments.

Reviews

Google rating: 4.7/5 from 338 reviews.

• •Many recent reviewers describe the team as friendly, efficient and professional, with positive mentions for reception staff, vets and nurses.
• •Owners often say they are seen promptly, and several comments mention consistently smooth service.
• •A recurring theme is calm, caring handling, especially with nervous pets, alongside clear explanations that help owners feel reassured.
• •Reviews also mention practical support, including help with insurance procedures, and one client noted similarly strong service across multiple Warren House branches.