Warren House Veterinary Group - Lordswood Surgery

Warren House Veterinary Group – Lordswood Surgery is part of the Warren House Veterinary Group (a group of four small-animal practices established in 1982). The practice treats cats, dogs and rabbits, and is listed as a veterinary nurse training facility. Recent reviews focus less on specific procedures and more on access and communication: owners commonly mention being seen promptly, staff being helpful from reception through to the vets, and support with practicalities like insurance paperwork. Named vets “Kate/Katie” are repeatedly mentioned as helping owners feel reassured and keeping pets calm during appointments.

Services

• •Small-animal care for cats, dogs and rabbits (website).
• •Preventive, diagnostic and medical services are described on the website (no specific tests or procedures listed).
• •Support with insurance procedures is mentioned in a review (guidance through the process for a cat’s care).
• •Listed as a veterinary nurse training facility (clinic data).

People

• •Kate/Katie (vet) – mentioned in multiple reviews. Owners describe her as helping them feel “put at rest” during a dog’s first appointment, and handling a cat in a way that left the pet “comfortable and relaxed.”

Reviews

Google rating: 4.7 stars from 334 reviews.

• •Prompt appointments: one reviewer says they are “always seen promptly.”
• •Friendly team across roles: several reviews mention friendliness from receptionists through to vets and nurses.
• •Reassurance and calm handling: owners describe being put at ease during a first appointment and pets seeming comfortable/relaxed with the vet.
• •Practical help beyond the consult: one review highlights being guided through insurance procedures during a difficult period with their cat.