
Companion Care (Chatham) Ltd, located in Chatham, boasts a commendable reputation, with a Google Maps rating of 4.6 stars from 372 reviews, indicating high reliability and customer satisfaction. This veterinary clinic, conveniently situated inside Pets at Home at Horsted Retail Park, is known for its specialized veterinary nurse training and emergency services, ensuring comprehensive care for pets.
The clinic has been praised for its friendly and professional staff, with particular mentions of the receptionist Dawn and vet Joanna, who have been acknowledged for their exceptional care and patient handling. Reviewers appreciate the clinic's ability to provide thorough explanations and responsive service, contributing to a reassuring experience for pet owners.
While the majority of reviews are positive, highlighting successful treatments and attentive care, one negative review did mention dissatisfaction with the counter staff's approach and the clinic's testing recommendations. Despite this, the overall sentiment remains highly favorable, with many clients expressing gratitude for the clinic's services, including efficient insurance direct claims.
Notably, the clinic has been recognized for its ability to handle complex cases, such as dental procedures and diagnosing underlying health issues. RVN Catrina and the team at Companion Care have been specifically commended for managing stressful situations effectively, as exemplified by their handling of a nervous cat undergoing dental surgery.
In summary, Companion Care (Chatham) Ltd stands out for its dedicated team, transparent communication, and comprehensive pet care services, making it a trusted choice for pet owners in the Chatham area.
Note: Showing the 5 most recent Google reviews out of 372 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
3 months ago
Loki and Luna are well looked after here. Receptionist Dawn (and the others I don’t know their names, sorry) have all been polite and patient, and very friendly. My vet is Joanna and she’s so good with the cats. Nothing I ask is too much and she’s happy to make sure they’re looked after well. As it stands I’ve not used the vets for any emergencies but my experience so far tells me that the cats will be in good hands should I need it during an emergency. Thanks team!
2 weeks ago
Loki and Luna are well looked after here. Receptionist Dawn (and the others I don’t know their names, sorry) have all been polite and patient, and very friendly. My vet is Joanna and she’s so good with the cats. Nothing I ask is too much and she’s happy to make sure they’re looked after well. As it stands I’ve not used the vets for any emergencies but my experience so far tells me that the cats will be in good hands should I need it during an emergency. Thanks team!
4 months ago
2 months ago
Treated rudely by counter staff. Told need to take recommended testing of dogs, however if not taken dogs would not be treated for anything. Have found another vet in the interim and would never recommend this brand
4 months ago
Treated rudely by counter staff. Told need to take recommended testing of dogs, however if not taken dogs would not be treated for anything. Have found another vet in the interim and would never recommend this brand
4 months ago
Nice
4 months ago
Being a Veterinary nurse myself it was extremely nerve wracking for me entrust my cat Sammie care into a local practice for his dental treatment but I needn't have worried. All the staff are very friendly and helpful, and on admission they completely understood all my worries especially as my cat gets very stressed. He had 2 upper canine teeth removed, but was given additional pain relief before I collected him and he's recovered so well and ate within a few hours of coming home. 5 star service, especially from RVN Catrina who knew how worried I was. Can't thank you all enough plus really helped me to do a direct claim through my insurance making it financially a lot easier. Thank you so much for taking such great care of my very special boy x
5 months ago
Really wouldn't take my cats anywhere else. Helped diagnose one of their issues really quick and have been super responsive, kind and understanding throughout. The reception team, nurses and vets are all wonderful people.
6 months ago
My dog had severe diarrhoea, but a lot of tests they managed to sort him out with u der active thyroid and gastrointestinal dog food. His really doing well for 10 years old suznaher
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