Companion Care (Chatham) Ltd – Vets in Chatham
Clinic Overview
- Positive feedback often centres on friendly, caring treatment and a sense that pets are put first. - Cat owners in particular speak well of the handling and aftercare, with named praise for Joanna, Dawn, and Catrina. - Reviews also mention successful diagnostic work, including quick diagnosis in cats and testing that helped identify and manage gastrointestinal and thyroid-related issues in an older dog.
Services
- •Routine and preventive care: microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions, bereavement support, and health plans.
- •Diagnostics and monitoring: digital x-ray, ultrasound, echocardiography, in-house blood testing including biochemistry, haematology and electrolytes, plus blood pressure monitoring and Tonopen eye pressure testing. Recent feedback also mentions quick diagnosis in cats and a test-led workup that helped resolve an older dog’s digestive problems.
- •Surgery and dentistry: soft tissue surgery, orthopaedics including cruciate surgery, anaesthesia, an operating theatre, dentistry, and dental x-ray. One reviewer described a cat’s dental treatment involving two upper canine extractions, with extra pain relief before collection and a smooth recovery.
- •Inpatient and species coverage: hospital ward and isolation unit, with care listed for small animals, reptiles and exotic pets, including interests in small mammals, tortoises, rabbit dentistry and surgery, and feline medicine.
- •Emergency care: out-of-hours emergency consultations are provided by Pet Emergency Treatment Services Limited.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The website states that out-of-hours emergency consultations through Pet Emergency Treatment Services Limited start from £245.00. Review comments on cost are mixed: one owner said it felt a bit pricey, while another appreciated help with a direct insurance claim that made treatment easier to manage financially.
People
- •Joanna (vet): praised for being very good with cats, approachable with questions, and focused on making sure pets are well looked after.
- •Dawn (receptionist): mentioned as polite, patient, and friendly.
- •Catrina (RVN): singled out for supporting an anxious owner through a cat’s dental treatment and helping with a direct insurance claim.
- •Wider team: reviewers also praise the reception team, nurses, and vets for being kind, helpful, responsive, and understanding.
Reviews
Google reviews show 4.6 stars from 373 reviews.
- •Positive feedback often centres on friendly, caring treatment and a sense that pets are put first.
- •Cat owners in particular speak well of the handling and aftercare, with named praise for Joanna, Dawn, and Catrina.
- •Reviews also mention successful diagnostic work, including quick diagnosis in cats and testing that helped identify and manage gastrointestinal and thyroid-related issues in an older dog.
- •More critical comments focus on communication and front-desk experience, including a missed callback about blood results and one complaint about feeling pressured towards recommended testing.
