Companion Care (Chatham) Ltd

Companion Care (Chatham) Ltd operates as a locally owned Vets for Pets practice. Based on the practice website, it’s set up for in-house diagnostics and surgery (including an operating theatre, isolation unit, hospital ward, ultrasound and digital x‑ray), and it also states it accepts referrals from other veterinary practices for advanced services. Recent reviews give concrete examples of dental work (upper canine extractions with pain relief before discharge) and medical workups involving multiple tests; owners also describe staff helping with direct insurance claims. Feedback is mixed on front-desk experience: several reviews praise reception staff (by name), while another reports being treated rudely and feeling pressured into testing.

Services

Services and capabilities explicitly mentioned on the website and/or in reviews include

• •Dentistry and dental imaging (dentistry, dental x‑ray; review mentions two upper canine teeth removed)
• •Surgery
• •Soft tissue surgery
• •Orthopaedics, including cruciate surgery
• •Anaesthesia and an operating theatre
• •Diagnostics and imaging (in-house)
• •Digital x‑ray, ultrasound, echocardiography
• •In-house laboratory testing: biochemistry, haematology, electrolyte testing
• •Blood pressure monitoring
• •Tonopen eye pressure testing
• •Inpatient facilities: hospital ward and isolation unit
• •Preventive and routine care: microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions
• •Species/case types listed on the site
• •Small animals, reptiles, and exotic pets
• •Specific interests listed: small mammals, tortoises, rabbit dentistry and surgery, feline medicine
• •Bereavement support (listed on the website)
• •Health plans (listed on the website; details/prices not provided in the inputs)

Emergency/out-of-hours (as stated on the website)

• •Out-of-hours emergency consultations are handled by Pet Emergency Treatment Services Limited, with fees starting from £245.00.

Pricing

• •Out-of-hours emergency consultation fees start from £245.00 (via Pet Emergency Treatment Services Limited, per the website).

People

• •Joanna (vet) – mentioned by a cat owner as “so good with the cats,” taking time to answer questions and ensure the cats are looked after.
• •Dawn (receptionist) – repeatedly mentioned as polite, patient and friendly.
• •Catrina (RVN) – singled out for supporting an anxious owner during a cat’s dental procedure, and for helping with a direct insurance claim.

Reviews

Google rating: 4.6 stars from 372 reviews.

• •Cat-focused experiences mentioned, including a vet described as particularly good with cats and a dental case involving upper canine extractions, extra pain relief before collection, and quick recovery.
• •Diagnostic/testing-led care: one owner describes “a lot of tests” leading to changes including thyroid-related treatment and gastrointestinal dog food, with improvement reported.
• •Reception experience is inconsistent: multiple reviews praise reception staff (including patience and friendliness), but another reviewer reports being treated rudely and feeling that recommended tests were presented as mandatory for treatment.
• •Insurance support is explicitly mentioned (help with a direct claim).