Companion Care (Chatham) Ltd – Vets in Chatham
Clinic Overview
- Recent feedback includes strong experiences from cat owners, with praise for calm handling, responsiveness and dental aftercare. - Several reviewers describe the team as friendly and helpful, with named praise for Joanna, Dawn and Catrina. - Positive reviews also mention diagnostic work helping to identify and manage ongoing health issues, including gastrointestinal problems and thyroid-related treatment changes.
Companion Care (Chatham) Ltd is a Vets4Pets practice in Chatham, Kent, treating small animals as well as reptiles and other exotic pets. The clinic offers in-house imaging and lab testing, surgical and dental care, and inpatient facilities including a hospital ward and isolation unit. Out-of-hours emergencies are handled by Pet Emergency Treatment Services Limited.
Services
- •Routine and preventive care: microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions, bereavement support, and health plans.
- •Diagnostics and monitoring: digital x-ray, ultrasound, echocardiography, in-house laboratory testing including biochemistry, haematology and electrolyte testing, plus blood pressure monitoring and Tonopen eye pressure testing. Recent reviews also mention quick diagnosis in cats and a test-led workup that helped resolve an older dog’s digestive problems.
- •Surgery and dentistry: soft tissue surgery, orthopaedics including cruciate surgery, anaesthesia, an operating theatre, dentistry, and dental x-ray. One recent review describes a cat having two upper canine teeth removed, with extra pain relief before collection and a smooth recovery.
- •Inpatient and species coverage: hospital ward and isolation unit, with the practice listing care for small animals, reptiles and exotic pets, including interests in small mammals, tortoises, rabbit dentistry and surgery, and feline medicine.
- •Emergency care: out-of-hours emergency consultations are provided by Pet Emergency Treatment Services Limited.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The website states that out-of-hours emergency consultations through Pet Emergency Treatment Services Limited start from £245.00. Reviews do not show a strong overall pattern on everyday pricing, though one owner specifically appreciated help with a direct insurance claim.
People
- •Joanna (vet): praised by a cat owner as very good with cats, approachable with questions, and focused on making sure they are well looked after.
- •Dawn (receptionist): repeatedly mentioned as polite, patient and friendly.
- •Catrina (RVN): singled out for supporting an anxious owner through a cat’s dental treatment and helping with a direct insurance claim.
- •Wider team: recent feedback also praises the reception team, nurses and vets more generally for being kind, helpful and understanding.
Reviews
Google reviews show 4.6 stars from 372 reviews.
- •Recent feedback includes strong experiences from cat owners, with praise for calm handling, responsiveness and dental aftercare.
- •Several reviewers describe the team as friendly and helpful, with named praise for Joanna, Dawn and Catrina.
- •Positive reviews also mention diagnostic work helping to identify and manage ongoing health issues, including gastrointestinal problems and thyroid-related treatment changes.
- •More critical comments focus on communication and front-desk experience, including one complaint about waiting for a callback on blood results and another about feeling spoken to rudely and pushed toward recommended testing.

