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Bobbing Hill Veterinary Surgery is a family-run, privately owned practice in Bobbing, Kent. Owners describe a service that covers routine care as well as more involved medical and surgical cases, with clear explanations and good continuity across the team. Compassionate support during urgent situations and end-of-life care is a repeated theme.
- •Recent feedback is mixed but leans negative, with several reviewers describing poor empathy, blunt communication or an unfriendly manner, including during cat consultations and one bereavement-related visit. - Reception and nursing staff are more consistently praised, with positive comments about friendly service, smooth kitten vaccinations, and a nurse arranging prompt vet attention when another problem was spotted during a routine visit. - Some reviews raise concerns about clinical judgement or thoroughness in individual cases, including a rabbit consultation and a disputed phantom-pregnancy assessment before a planned spay.
- •Positive reviews often focus on surgical care and outcomes, including entropion surgery, BOAS surgery, C-sections and quick action on a newly found lump. - Several clients praise the team’s kindness and support, including one review describing compassionate care during a dog’s final visit. - Communication style is a clear dividing line: some owners appreciate direct, straightforward explanations, while others describe conversations they found rude or distressing, particularly around a nail-clipping visit.
Kent Equine Hospital is an independent, 100% equine clinic in Maidstone serving horses, ponies and donkeys, with full hospital and surgical facilities and its own out-of-hours emergency cover. It appears set up for both hospital-based procedures and ambulatory visits, including surgery, endoscopy/scoping, lameness work and breeding support. Recent feedback continues to highlight prompt emergency attendance, clear communication during treatment, and thoughtful follow-up care.
Sounder Equine Ltd is an equine veterinary practice in Marden, Kent, with reviews centred on ambulatory call-out care for urgent and routine cases. Recent feedback consistently highlights quick attendance, clear explanations, thoughtful follow-up, and calm handling of horses with complex or individual needs. Reviews also point to compassionate support during difficult situations, including end-of-life care.
- •Reviews give a mixed picture on appointment access: one recent owner said they were unable to get a timely appointment at L’Islet and were directed to the other branch instead. - Positive comments focus on the warm, welcoming atmosphere, with owners describing the staff as friendly and approachable. - Several reviews praise the team’s gentle, caring handling of animals, including a timid cat whose owner said the vet was very gentle and accommodating.
Pet Home Farewell offers elective home euthanasia by appointment, with a focus on helping pets have a calm and peaceful goodbye at home. It is not an emergency service, and out-of-hours needs are directed to Vets Now Herne Bay. Recent feedback consistently describes a gentle two-step process with sedation, privacy while it takes effect, and time for families to be alone with their pet afterwards.
Vets Now (Tunbridge Wells) is part of the Vets Now emergency vet group and sits within IVC Evidensia. It provides out-of-hours emergency care for dogs, cats and small animals, has been open since 2010, and is an RCVS accredited Small Animal Emergency Service Clinic (ESC). The set-up is geared to urgent and critical cases, with on-site diagnostics and treatment facilities including an in-house lab, imaging, an operating theatre, isolation and a hospital ward.
Barrow Hill Veterinary Centre in New Romney is an IVC Evidensia small-animal practice. Reviews most often describe routine and problem-focused consultations for pets including dogs and a hamster, with particular praise for thorough examinations and staff who listen carefully to owners. Recent feedback remains mixed overall, with many positive comments about professionalism and reception staff alongside a small number of serious complaints about attitude and costs.
- •Several owners praise the way the team handles anxious pets, saying vets take extra time to help dogs feel comfortable during appointments and injections. - Routine care features regularly in recent comments, including registering a cat, arranging vaccinations within a few days, and returning for follow-up jabs. - Clinical manner is a recurring positive theme, with reviews highlighting gentle, kind, reassuring, and thorough treatment during injury visits.