
Linnaeus Veterinary Ltd, operating as Cinque Ports Veterinary Group, is a well-regarded veterinary clinic located in Hawkhurst, Kent. With a commendable Google rating of 4.6 stars from 128 reviews, the clinic demonstrates a strong reputation for quality care. This high rating is supported by numerous positive customer reviews, which emphasize the clinic's compassionate and attentive service.
The clinic is praised for its friendly and knowledgeable staff, as highlighted by reviewers such as Gemma Curd and Julie Marie West, who appreciated the patience and thoroughness of the veterinary team. Efelefevision also noted the clinic's ability to handle pets with challenging temperaments, further underscoring the skill and professionalism of the staff. Sara Graham-Hart, a long-term client, has commended specific veterinarians like Luca and Marco for their kindness and effective communication, particularly during challenging situations.
While most reviews are overwhelmingly positive, one reviewer, Lauren and Tom Sawyer, expressed concerns about the clinic's transactional approach, noting issues like frequent reminders for appointments and perceived unnecessary consultations. However, this perspective is a minority view compared to the overall positive feedback.
The clinic also serves as a veterinary nurse training facility and provides emergency services, highlighting its commitment to both education and comprehensive pet care. Although specific pricing details are not provided, the emphasis on quality service is evident throughout the reviews.
In summary, Cinque Ports Veterinary Group stands out as a reliable and compassionate clinic, with a strong focus on patient care and professional service, making it a trusted choice for pet owners in the Hawkhurst area.
Note: Showing the 5 most recent Google reviews out of 129 we track in total. Recent reviews may not be representative of overall sentiment.
4 weeks ago
Cannot recommend enough! Last week I saw Marco with my French bulldog and was so relieved to finally find a vet who genuinely cared about the animal and not lining their pocket. Marco was very open with treatment options and clearly had a lot of knowledge in his field. Great experience.
2 months ago
Great service
2 months ago
Rude staff my dog was really poorly and wouldnt see him until next no good going to another brunch I dont drive. Changed vets now wont go back.
3 months ago
I have a very nervous rescue dog who i had to bring in for an appointment. Very kind and patient vet made our visit so much easier then I had expected it to be!
6 months ago
I have a very nervous rescue dog who i had to bring in for an appointment. Very kind and patient vet made our visit so much easier then I had expected it to be!
6 months ago
Fantastic staff very friendly welcome great service and even better price.
5 months ago
Very friendly helpful staff , the vet was very thorough and answered all my questions.
6 months ago
The vet was excellent. I have a chow chow with a poorly leg. Doesn't like anyone normally except myself and partner yet he was fine with him.
9 months ago
This is a business. We are forever being sent texts reminding us to book our dogs in for something or the other. No repeat prescription issued without paying for a consultation (ear drops, not actual meds!) Being bugged to get boosters my dog doesn't even need. Transactional experiences with vets. Not unkind, but cool and dismissive. Far better local options available!
3 years ago
Cinque Ports have lovely vets like Luca and also nurses and staff. They are kind, caring and I always feel my concerns are listened to and acted on, with good advice given. This review is left during lockdown which must be nightmarish to handle but it was done so with sensible and efficient measures that minimally impacted my animals. I always feel they are in entirely safe hands. I could not recommend them more highly. Updated June 2022 Still exactly the same, although Marco also needs to be named as a wonderful caring vet who has helped us deal with difficult diagnoses and decisions of late.
