Wellpets Vets Kent – Vets in Sheerness
Clinic Overview
Wellpets Vets Kent in Sheerness is part of IVC Evidensia. The practice offers diagnostic services, nurse clinics and an out-of-hours arrangement. Recent feedback is largely very positive, with repeated praise for friendly staff, fast help for urgent problems and calm, supportive care, though one older review describes a serious negative experience during a period of staff change.
Services
- •General veterinary care, diagnostics and nurse clinics: these are listed by the practice, and reviews regularly describe professional, friendly handling during appointments.
- •Urgent and emergency appointments: owners mention being seen quickly for urgent problems, including one dog taken in as an emergency without hesitation and another given an appointment at 11:15am after a 9am call.
- •Support for nervous pets: recent feedback highlights calm, patient handling, including help for an anxious dog and clear reassurance for the owner during the visit.
- •Preventive care and payment plan support: the Pet Health Club®/payment plan is mentioned by owners as making routine care easier to manage.
- •Surgical and procedure-related care: owners refer to neutering and dental treatment, alongside follow-up discussions and explanation of treatment plans.
- •End-of-life support and out-of-hours cover: the website mentions an out-of-hours service, and reviews also point to compassionate care during difficult final visits.
Pricing
No published pricing information is currently available for this clinic.
People
- •Paul Harbu (Veterinary Surgeon): repeatedly praised for calm handling, clear explanations, professionalism, knowledge and long-term care.
- •The wider vet and nursing team: regularly described as friendly, caring, professional and helpful, particularly during urgent visits and stressful appointments.
Reviews
Google reviews are 4.5/5 from 202 reviews.
- •Friendly, caring service is the strongest theme, with owners often describing the team as professional, understanding and accommodating.
- •Access is a clear positive point, with several reviews mentioning prompt appointments, emergency help and appointment times that worked well around owners' schedules.
- •Paul receives especially strong praise for his calm manner, honest explanations and good handling of anxious dogs.
- •The main negative note is one older 1-star review alleging poor care around an elderly cat's final weeks and complications after neutering surgery; another reviewer also found it frustrating that Sheerness and Minster were not always open at the same time.

