Wellpets Vets Kent – Vets in Sheerness
Clinic Overview
Wellpets Vets Kent in Sheerness is part of IVC Evidensia. The practice offers diagnostic services and nurse clinics, and the website mentions an out-of-hours service. Recent feedback often highlights friendly staff, prompt help for urgent problems, and supportive care during difficult end-of-life visits, though one reviewer describes a serious negative experience linked to earlier staff changes.
Wellpets Vets Kent in Sheerness is part of IVC Evidensia. The practice offers diagnostic services and nurse clinics, and the website mentions an out-of-hours service. Recent feedback often highlights friendly staff, prompt help for urgent problems, and supportive care during difficult end-of-life visits, though one reviewer describes a serious negative experience linked to earlier staff changes.
Services
- •Diagnostic services and nurse clinics are listed by the practice, with owners often describing professional, friendly handling during visits.
- •Urgent and emergency care is a clear theme in reviews, including one dog being seen “as an emergency with no hesitation” and another getting an appointment at 11:15 after a 9am call.
- •The website mentions an out-of-hours service, and one owner says knowing there is cover across all seven days brings reassurance.
- •Preventive care includes the Pet Health Club®/payment plan, which reviewers say helps make routine care easier to manage.
- •Surgical care, including neutering, is discussed by owners, and several reviews also mention compassionate end-of-life support.
Pricing
No published pricing information is currently available for this clinic.
People
- •Paul Harbu (Veterinary Surgeon): thanked by one owner for long-term care, professionalism, knowledge and advice.
- •The wider vet and nursing team: regularly described as friendly, caring and professional, with one owner specifically thanking Paul and an assisting nurse after an end-of-life visit.
Reviews
Google reviews are 4.5/5 from 187 reviews. Recent feedback is mostly very positive, with one serious negative outlier.
- •Friendly, caring service is the dominant theme, with praise for both vets and nurses.
- •Owners frequently mention good access, including same-day appointments and emergency help.
- •Several reviews speak warmly about support during end-of-life appointments, describing pets as being treated gently and owners being looked after as well.
- •One reviewer alleges poor care during an elderly cat’s final weeks and major complications after neutering surgery, which they link to past staff changes.
