Wellpets Vets Kent

Wellpets Vets Kent offers diagnostic services, nurse clinics, and an out-of-hours service (as stated on its website). The practice is also listed as a veterinary nurse training facility. Reviewers mention a separate waiting area for cat owners to reduce stress, and some say the vets are friendly and professional. However, several recent low-star reviews describe serious concerns about delayed or incomplete diagnosis, feeling pushed toward products, and high medication costs, creating a clear split in owner experiences. (Ownership type—independent vs corporate group—is not stated in the provided sources.)

Services

• •Diagnostic services (website).
• •Nurse clinics (website).
• •Out-of-hours service (website; no further details provided).
• •Veterinary nurse training facility (clinic data).
• •X-rays are specifically mentioned in a review (used as part of a case after a period of treatment).
• •Some owners describe support for complex/long-term illness management (e.g., a dog with osteosarcoma discussed in a review).

Pricing

• •One reviewer reports spending £600 on products they felt “did nothing to help” their cat.
• •Another reviewer describes medication pricing as “definitely overpriced” (no exact amount given).

People

• •Vanya (vet; named in reviews): described by one owner as the person they “trust … more than anything” and as central to ongoing support for a dog with osteosarcoma; another reviewer references delays around diagnosis and mentions “Vanya” in a critical context.
• •Molly (role not specified; named in reviews): mentioned alongside Vanya as being “understanding and patient” during a long-term cancer case.
• •An unnamed “lady vet” is described as “lovely/nice” by one reviewer, alongside comments about high prices.

Reviews

Google rating: 4.5 stars from 231 reviews.

• •Cat-friendly setup: one reviewer highlights a segregated area for cat owners to give cats more peace.
• •Praise for staff manner: multiple reviews describe the team as helpful, respectful, and friendly/professional, with one long-term review crediting specific staff (Vanya and Molly) for support during a serious cancer diagnosis.
• •Concerns about clinical decision-making and timeliness: several low-star reviews allege tests weren’t done when requested, diagnosis was delayed, or that the practice made assumptions rather than identifying root causes.
• •Cost and value disputes: some owners describe high medication prices and feeling sold products they didn’t need; one review also objects to being asked to pay a fee for a wild hedgehog to be seen.