Wellpets Vets Kent – Vets in Sittingbourne
Clinic Overview
Wellpets Vets Kent, located in Sittingbourne, is a veterinary clinic that also functions as a Veterinary Nurse Training facility. The clinic has garnered a commendable overall rating of 4.5 stars based on 228 Google reviews, indicating a generally positive reception from a substantial number of clients.
The clinic is praised for its friendly and professional atmosphere, with staff members who are noted for treating pets as if they were their own. This is highlighted in reviews that commend the clinic's care, especially during difficult times, such as managing a pet with a serious condition like Osteosarcoma. Specific individuals, such as Vanya and Molly, are singled out for their exceptional care and understanding.
Despite the positive overall rating, some reviews point to potential areas of improvement. There are concerns about the cost of services and medications, with one reviewer noting that medication pricing is significantly higher compared to alternatives. Additionally, there are criticisms regarding the clinic's response to emergencies involving wild animals and delays in providing a full diagnosis, which led to stress and unfortunate outcomes for the pet involved.
Overall, while Wellpets Vets Kent is highly regarded for its compassionate care and professional service, potential clients should be aware of the feedback concerning pricing and responsiveness in certain situations. The clinic's commitment to animal care, particularly through the efforts of staff like Vanya, has left a significant positive impact on many of its clients.
Special Services
Animals Treated at Wellpets Vets Kent
Animals We Treat
Companion Animals
Opening Hours – Wellpets Vets Kent
Opening Hours
Hours
Reviews for Wellpets Vets Kent
Note: Showing the 5 most recent Google reviews out of 231 we track in total. Recent reviews may not be representative of overall sentiment.
Michael Moss
a month ago
Everyone is entitled to their own opinion, this is mine. If you are looking for a Vet, do not choose this practice. They don’t ascertain the root cause of a problem and instead make assumptions at the cost of the customer. I asked for tests on my first visit and was ignored, I paid them £600 for products that did nothing to help my cat, who later was put to sleep. They are only interested is selling you products you don’t need, than carrying out professional assessment to ascertain the condition needing treatment. Do not suffer like I have, avoid this practice.
Sebastian Kocinski
a month ago
sarah winton
2 months ago
Exceptional and caring service
Heather Llong
2 months ago
Ann Witherden
3 months ago
Always helpful. A respectful towards my pets
Moffo
4 months ago
So I found a wild hedgehog that was out in the day and fell asleep in our garden. Contacted this vets as they were closest to me. Was told I would have to pay fee for it to be seen. Again it was a wild animal and not my own, just ended up in my garden. You would think these are vets for the love of animals but no…. It’s all about money
Anna Prami
5 months ago
Delaying a full diagnosis provided that an instruction has been sent by the preceding doctor!Six weeks of stress for the cat and one day after the x-rays has died. After a week of unccessful treatment every day in the clinic he was about to die any moment!x-rays after six weeks?!Vanya?!🖤blue feet...rupture!!!!😡
LJ Do
5 months ago
Lovely building, love the segregated area for cat owners so they can get some peace. Vet is lovely! Price was a very high. Lady vet is nice. Update, the medication is definitely overpriced. A 3rd of the size for double the price. How is that OK?
helen bradley-wyatt
6 months ago
This is the most friendly and professional vet practice! The staff are fantastic and look after your pet as if they are their own!
tanith rose
2 years ago
We trust Vanya more than anything with our boys. She is fantastic and always knows the best thing to do. We have been through a lot with our poor dog who was diagnosed with Osteosarcoma and the team at well pets, Vanya & Molly in particular, have been unbelievably understanding and patient. Our boy was diagnosed over a year ago and we were told he would have 9 months - a year but he is still going strong and I truly believe that is through the amazing help and care of this lovely surgery. Thank you all from the bottom of our hearts x
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