
The Shreen Veterinary Group, located in Gillingham, is a highly-regarded veterinary clinic with a strong reputation for providing quality care. It boasts an impressive overall rating of 4.8 stars from 157 reviews on Google Maps, indicating a high level of customer satisfaction. This rating suggests that the clinic consistently meets or exceeds the expectations of most clients.
The clinic offers comprehensive services, including emergency veterinary care, which indicates a commitment to being available for urgent pet health needs. Despite the generally positive feedback, recent reviews present a mixed picture. Notably, a 1-star review from Laura Woods highlights issues with customer service and the execution of pet care, specifically related to nail trimming. Similarly, another 1-star review from Adam criticizes the clinic for being overpriced and more profit-focused than pet-oriented.
Conversely, many clients have had positive experiences, citing the professionalism and genuine care of the staff. Ingrida B, for instance, appreciates the polite and helpful nature of the staff, while Stasia Rose recounts a life-changing experience with a vet named Sophie, who provided effective treatment for her elderly cat. Jane Seymour praises Shreen Vets for its family-oriented approach and the enthusiastic reception her pet receives during visits.
In summary, while The Shreen Veterinary Group is highly rated overall, prospective clients might consider both the positive experiences and the few negative reviews when choosing their veterinary services. As of now, no specific transparent pricing is available, so clients are encouraged to inquire directly with the clinic for detailed cost information.
Note: Showing the 5 most recent Google reviews out of 160 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
3 weeks ago
Always helpful and friendly. Take good care of my dog and I have every confidence in them.
a month ago
The vet listens to you're questions and give clear understandable answers, she knows her job and how to handle animals, this person was born to become a vet
a month ago
Very impressed with the sensible transparent advice . Would highly recommend.
2 weeks ago
I was disappointed with my recent experience at Shreen Vets. Upon arrival, I was struggling to manage both a pram and a large-breed dog, yet no one offered assistance with the door. During the appointment, the vet was unable to complete trimming all of my dog’s nails, and my dog came out visibly stressed and anxious. I was then advised to continue cutting them at home, despite being on a pet plan that I specifically pay for to ensure treatments are carried out professionally when required. Overall, I left feeling let down by both the lack of support and the level of care provided.
3 months ago
I was disappointed with my recent experience at Shreen Vets. Upon arrival, I was struggling to manage both a pram and a large-breed dog, yet no one offered assistance with the door. During the appointment, the vet was unable to complete trimming all of my dog’s nails, and my dog came out visibly stressed and anxious. I was then advised to continue cutting them at home, despite being on a pet plan that I specifically pay for to ensure treatments are carried out professionally when required. Overall, I left feeling let down by both the lack of support and the level of care provided.
a month ago
Polite and helpful, just makes you feel secure for your pet. They genuinely care for our pets as their own.
4 months ago
The vet Sophie gave me my cat back! My 14 year old girl was struggling and having these horrendous episodes. Sophie recommended a medication and it's like gold. It's reversed her age by about 5 years, she comes for cuddles, she's no longer sleeping 23 and a half hours. It's honestly the best thing that ever could have happened to her. I will never be able to thank Sophie enough
5 months ago
Overpriced. This place charges 30-60% more than other local vets. Not interested in the animals just interested in the money. Try giving advice which then means they try make you pay for things that are not needed. Avoid this place and look around at the other vets in gillingham or shaftesbury before committing anything to this place.
a year ago
Shreen Vets is a truly family based business with personal concern for my pet. She is always greeted with enthusiasm by all the staff and as such she is okay visiting the Vet and checking in on all her mates.
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