Gillingham Kent Vets4Pets Ltd
#6 Vet in Gillingham, Kent
Gillingham Kent Vets4Pets Ltd – Vets in Gillingham
Clinic Overview
Gillingham Kent Vets4Pets Ltd is part of the Vets4Pets group; the practice is described on the Vets4Pets site as “locally owned.” It is also listed in the clinic data as a Veterinary Nurse Training facility.
Based on the latest reviews available to us, the practice appears set up for both routine consultations and urgent cases: one owner describes calling ahead after their dog was hit by a car and the team being ready to perform emergency surgery on arrival. Other owners describe clear explanations and treatment plans (for example, a cat with “big open sores” receiving treatment that the owner says is working) and vets giving options for an animal’s care, with follow-ups showing good recovery. However, multiple reviewers report serious concerns about being given untrue information, policy handling, and (in one case) an allegation that a vet did not listen during an emergency presentation for a young puppy.
Services
- •Emergency/urgent treatment: one review describes a dog hit by a car being taken in, with the team ready for emergency surgery on arrival after a call ahead.
- •General consultations and treatment: a cat seen for open sores, with treatment provided and advice on prevention.
- •Care planning and follow-up: reviews mention being kept informed, being offered options for care, and follow-ups indicating good recovery/health.
- •Veterinary Nurse Training facility (listed in clinic data).
People
- •Magda (vet): mentioned by name in reviews for explaining the situation clearly, putting an owner at ease, giving treatment for a cat’s open sores that the owner says is working, and advising on prevention.
- •Reception team: one reviewer specifically mentions a receptionist they spoke to by phone as “lovely.”
- •Clinical team during an emergency: one owner reports the vets being prepared to operate immediately on arrival after a road-traffic accident, and the team also supporting the owner’s spouse who was in shock.
Reviews
4.3 stars from 337 reviews. - Emergency readiness described in at least one case: a dog hit by a car was reportedly met by a team ready for emergency surgery on arrival (after the owner called ahead).
- •Communication and options: multiple reviews praise being kept informed, having procedures explained, and being given choices where possible; one owner cites good recovery seen at follow-ups.
- •Concerns about money/policies and accuracy of information: one reviewer reports a “pet care policy” being cancelled after a mistake and feeling the practice wouldn’t put it right; another says they were told untrue information on three occasions, costing money.
- •Serious negative allegation about listening/clinical decision-making: one reviewer alleges a vet did not listen to concerns during an emergency consultation for a 4‑month-old puppy and that the puppy later died; this sits alongside other reviews describing good outcomes and clear communication.
Contact
Special Services
Animals Treated at Gillingham Kent Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Gillingham Kent Vets4Pets Ltd
Opening Hours
Hours
Reviews for Gillingham Kent Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 337 we track in total. Recent reviews may not be representative of overall sentiment.
On2Wheels
3 months ago
Very poor service after they made a mistake & cancelled a pet care policy. Their error but wouldn’t make the situation right. Their attitude was appalling. Only bothered about money not animal welfare.
On2Wheels
2 weeks ago
Very poor service after they made a mistake & cancelled a pet care policy. Their error but wouldn’t make the situation right. Their attitude was appalling. Only bothered about money not animal welfare.
Lisa Bayliss
3 months ago
Took my cat to the Gillingham Vets for Pets . I was really upset because she had big open sores on her. Ginge saw the vet whose name was Magda she was so kind and compassionate and put my mind at rest and gave the relevant treatment which is working🤞. Magda was lovely . It was so reassuring her explaining everything and advising what to do to prevent this happening again. I would recommend her and Vets for Pets . I meant to say the girl on reception that I spoke to on the phone was lovely to.
Lisa Bayliss
3 weeks ago
Took my cat to the Gillingham Vets for Pets . I was really upset because she had big open sores on her. Ginge saw the vet whose name was Magda she was so kind and compassionate and put my mind at rest and gave the relevant treatment which is working🤞. Magda was lovely . It was so reassuring her explaining everything and advising what to do to prevent this happening again. I would recommend her and Vets for Pets . I meant to say the girl on reception that I spoke to on the phone was lovely to.
Xanderpwnedya XPY (Xanderpwnedya)
4 months ago
Every time I’ve brought my cat to this practice they’ve been brilliant. They’ve always been great at keeping me informed, their advice is great and where possible they always give me options for my animals care. What treatment my mog has had, has always gone well and during follow ups have shown good health/recovery so clearly it’s been done to a good standard. They clearly know what they are doing and I’ve full confidence in these guys. Thanks so much :)
Xanderpwnedya XPY (Xanderpwnedya)
2 months ago
Every time I’ve brought my cat to this practice they’ve been brilliant. They’ve always been great at keeping me informed, their advice is great and where possible they always give me options for my animals care. What treatment my mog has had, has always gone well and during follow ups have shown good health/recovery so clearly it’s been done to a good standard. They clearly know what they are doing and I’ve full confidence in these guys. Thanks so much :)
James Seyfang
5 months ago
Brilliant staff, our dog was hit by a car and we rushed him here, calling them on the way to let them know what had happened, the vets were ready to perform emergency surgery as soon as we arrived and the team looked after my wife who was in shock after what had happened. Long road ahead but it looks like he’ll make a full recovery.
Odd Squad Gaming
5 months ago
On three separate occasions I have been told information by staff that is untrue costing me money that didn’t need to be spent would highly recommend going elsewhere
Tom Brown
4 months ago
!!Do Not Use!! Go and use a proper vets who have the animals best interests at heart Also read all the other 1 star and low star ratings too. A truly good a professional vets want the best for your animals! *Edit* I don't have an account with you and not would I like to have. Your practice should be ashamed of itself. Disgusting
Hannah Gouldsmith
5 months ago
I do not under any circumstances recommended the vet practice Vets for Pets, Gillingham branch. The Vet in question. Failed on his consultation practice to listen to I the owner of a 4 month puppy, which in turn resulting in his death. I attended the practice on 25th April, seeking emergency medical care for review on the following symptoms *The excessively drooling on the left side of the foreface. Gums appeared responsive on the right side and left side, though darker in colour on the left. *Breathing was irregular, though Mr Newton was bright and responsive and appeared in a stable condition. Though it was reassuring that he appeared well, underlying symptoms were present at the time. *We raised the concern of a potential insect bite/ sting. No consideration was given to this as a source of the symptoms present at the time. Now being privilege to documentations following a case investigation with the practice. I'm to learn that the vet in question. Had labelled the symptoms present as traits of the breed. Why would a owner take they pet in if they didn't have concerns regards breathing issues and excessively drooling on one side. I leave you with a question to consider before approaching the practice for your care of your pet. Do you want to be listen to regards the history of events of your pet or ignore. If you want to be listen to, visit another practice.
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