Southill Vets Ltd – Vets in Gillingham
Clinic Overview
Recent reviews add some practical examples of the care owners say they received: - A dog with hind-leg lameness was examined thoroughly, given a pain-relief injection, and sent home with medication after the vet felt it was likely soft tissue damage. - A dog with a small cut after an altercation was reportedly seen without an appointment, with the wound cleaned and the dog checked over. - One owner of an elderly cat praised the practice for carrying out the right diagnostic tests quickly, making a prompt diagnosis, and helping with an insurance claim.
Southill Vets Ltd presents itself as a long-established independent veterinary practice in Gillingham, Kent. It offers routine medical and surgical care, preventative support, specialist referrals, and a 24-hour emergency service run by its own team for clients. Recent feedback is largely very positive, with owners often praising kind handling, thorough examinations, and prompt help for minor injuries, alongside one serious complaint about emergency decision-making and follow-up after a pet’s death.
Services
- •Routine medical and surgical care, including everyday consultations and treatment for common problems.
- •24-hour emergency care for clients, stated to be provided by the practice’s own team.
- •Specialist referrals where needed.
- •Preventative care, along with free nursing clinics.
- •Puppy Classes – Canine Academy.
Recent reviews add some practical examples of the care owners say they received
- •A dog with hind-leg lameness was examined thoroughly, given a pain-relief injection, and sent home with medication after the vet felt it was likely soft tissue damage.
- •A dog with a small cut after an altercation was reportedly seen without an appointment, with the wound cleaned and the dog checked over.
- •One owner of an elderly cat praised the practice for carrying out the right diagnostic tests quickly, making a prompt diagnosis, and helping with an insurance claim.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services.
People
Recent feedback mostly talks about the team rather than naming individual vets or nurses. Owners regularly describe staff as lovely, professional, helpful, and good at putting pets at ease, with praise for thorough examinations, kind handling, and support with practical matters such as insurance paperwork. One review also alleges poor staff conduct and communication after a pet’s death.
Reviews
Southill Vets has a 4.7-star Google rating from 104 reviews.
- •Recent reviewers often describe the team as kind, professional, and reassuring, especially with dogs that may be nervous or sore.
- •Several owners highlight thorough clinical care, including careful examinations, diagnostic testing, treatment for lameness, and help with ongoing treatment plans.
- •There is also praise for responsiveness and flexibility, including one account of a dog being seen without an appointment for a minor wound that was cleaned and checked over.
- •One review reports a very serious negative experience involving an allegedly delayed surgery decision, the dog dying soon after being sent home, and poor follow-up afterwards; this stands apart from the otherwise strongly positive pattern in the recent feedback.
