Southill Vets Ltd

Southill Vets Ltd describes itself as a long‑established independent veterinary practice. The website states it provides routine medical and surgical care, plus a 24‑hour emergency service run by its own team for clients. In the latest reviews available to us, owners frequently describe thorough exams and practical treatment plans (for example, a dog assessed for hind‑leg lameness, given a pain‑relief injection and prescribed medication), and at least one account of being seen without an appointment for a minor wound that was cleaned and checked. There is also a serious negative review alleging delayed surgery for a vomiting dog, poor communication afterwards, and concerns around handling of the pet after death, which conflicts with the many positive reports.

Services

• •24-hour emergency pet care for clients, stated to be run by the clinic’s own team (website).
• •Routine medical and surgical care (website mentions routine medical and surgical needs; “surgical treatments & specialist referrals”).
• •Specialist referrals (website).
• •Preventative care advice and treatment (website).
• •Puppy Classes – Canine Academy (website).
• •Free nursing clinics (website).
• •Review examples of care provided
• •Assessment and treatment for lameness/possible soft tissue injury, including a pain‑relief injection and prescribed pain medication.
• •Minor wound care after a dog altercation: seen without an appointment, wound cleaned, dog checked over.

People

• •Reviews refer to the team rather than naming individuals.
• •What owners specifically describe
• •Staff who put pets at ease during visits.
• •A vet performing a thorough examination and explaining a likely diagnosis (soft tissue injury), then giving an injection and prescribing medication.
• •A report of being accommodated without an appointment for a small cut, with cleaning and a check-over.
• •One reviewer alleges the “lead vet” would not perform surgery the same day and also describes staff behaviour and follow-up communication after a pet’s death as unacceptable.

Reviews

4.7 stars from 104 reviews. - Owners often mention good day-to-day care over many years for dogs.

• •Being seen promptly is highlighted in one review: walked in without an appointment for a minor injury and the dog was treated and checked.
• •Thorough diagnostics and decision-making are described for an elderly cat, along with help with an insurance claim.
• •One review reports a very negative experience involving an unwell dog (vomiting blood), an alleged delay to surgery until the next day, the dog dying shortly after being sent home, and complaints about staff conduct and lack of follow-up—this conflicts with the otherwise positive feedback.