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- •Kind, compassionate staff are a consistent positive theme, with several reviewers saying the team is friendly, supportive and caring. - Named vets stand out in reviews: Sean is praised for his handling of a nervous dog, and Violetta is repeatedly recommended by cat owners. - Appointment flow can frustrate some owners: one recent reviewer reported pre-booked appointments being delayed when emergency cases were prioritised.
- •Recent feedback is mostly very positive, with owners often praising the team as kind, professional, knowledgeable and unhurried, especially during specialist referral appointments. - A recurring theme is thorough examination and clear explanation, including owners being talked through what was happening and pets having follow-up checks while responding well to treatment. - Reviews give concrete examples of care for cats and dogs with ulcers, cataracts, corneal disease and eye surgery, with several owners reporting good recoveries and improved comfort or vision.
- •Several reviewers say they have been with the practice for 10 to 15+ years, reflecting strong long-term loyalty. - Owners often praise the team’s care, friendliness, and communication, with vets described as informative and knowledgeable. - One review highlights a strong urgent-care experience, with same-day treatment for a dog with a tumour and good aftercare afterwards.
- •Long-term loyalty stands out, with several owners saying they have stayed with the practice for many years, including one for about 30 years. - Vets and support staff are frequently described as kind, caring, professional, knowledgeable, and compassionate. - Recent comments also praise the practical side of visits: a clean surgery, short waits, welcoming reception staff, and low-stress handling for an anxious older dog.
South East Veterinary Referrals is an independent veterinary referral service in Sevenoaks, Kent, operating from a custom-built veterinary hospital. It is set up primarily for referral-level cases, with the clinic placing emphasis on clear communication and compassionate care during treatment. Neurology is highlighted as a specialty area.
- •Several recent reviewers describe friendly, kind service and say their pets, especially cats, were well looked after. - Long-term clients mention helpful, welcoming staff and small touches such as a treat on arrival. - One reviewer said they were seen early after arriving ahead of their appointment time.
- •Recent reviews are very positive about the clinic’s empathy, especially around end-of-life care, with one owner describing a calm and compassionate same-day appointment for their elderly cat. - The reception team is repeatedly praised for being warm, friendly, and genuinely interested in pets, helping make visits feel less stressful. - Owners of retired greyhounds speak highly of the team’s breed knowledge and caring handling during procedures such as spaying.
- •Reviews are largely positive about the attitude of the team, with repeated praise for friendly, helpful staff across both reception and clinical roles. - Several owners highlight clear communication and a supportive manner, especially when they needed reassurance or explanations. - The most emotional feedback centres on compassionate care at the end of a pet’s life, with one owner describing a calm and peaceful experience.
- •Several owners describe the team as caring, accommodating and professional, with pets handled gently and owners kept reassured during worrying visits. - One review reports a successful operation to remove a cancerous lump, with two teeth also removed under the same anaesthetic, and says regular check-ups and monthly medication support have gone smoothly. - End-of-life care appears in both positive and negative feedback: some owners thank the clinic for compassionate support when a pet was put to sleep, while one reviewer felt there was a lack of compassion when bringing in an injured stray cat.
- •Owners frequently describe the team as kind, helpful and welcoming, including first-time visitors. - Tom is repeatedly singled out for being caring and for explaining things clearly. - One standout theme is compassion during difficult situations, with Sarah especially praised for her kindness and support.