Kingsferry Veterinary Clinic – Vets in Isle Of Sheppey
Clinic Overview
Kingsferry Veterinary Clinic, located in Isle Of Sheppey, is a well-regarded veterinary facility known for its high level of care and specialized services, including its role as a Veterinary Nurse Training facility. The clinic has an impressive overall rating of 4.7 stars from 202 reviews, indicating a strong reputation among its clientele.
The majority of feedback highlights the clinic's compassionate and professional service. For instance, a recent review praises the staff for being understanding during a stressful visit, while another recounts the compassionate care provided during the difficult process of saying goodbye to a beloved pet. These instances reflect the clinic's commitment to providing compassionate and respectful service.
However, not all reviews are positive. A negative review expressed dissatisfaction with the clinic's handling of a stray cat in distress, citing a lack of compassion. Another review criticized the effectiveness of the flea treatment provided and perceived the clinic as prioritizing profit over pet welfare. These contrasting reviews suggest that while many clients have positive experiences, there are areas where the clinic might improve, particularly in communication and customer service.
Price transparency is not explicitly mentioned in the available data, but the clinic's high rating suggests that many clients feel they receive good value for the services provided. The clinic’s team, including notable individuals such as vets Lena and Fig, is frequently highlighted for their expertise and care, contributing significantly to the clinic's reputation. Overall, Kingsferry Veterinary Clinic is a prominent establishment in its community, offering reliable veterinary services with room for improvement in certain areas.
Special Services
Animals Treated at Kingsferry Veterinary Clinic
Animals We Treat
Companion Animals
Opening Hours – Kingsferry Veterinary Clinic
Opening Hours
Hours
Reviews for Kingsferry Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 203 we track in total. Recent reviews may not be representative of overall sentiment.
Adam James
2 weeks ago
How can I give this place anything less than 5 stars? We pay a monthly subscription for all our little boys medications / tablets. Never any issues. He goes for regular check ups here and they are always so accommodating and good with him. Recently, they performed an operation on our little doggo for a cancerous lump. Whilst under they also removed two toofs. To say they done their best is an understatement. Thank you so much for all your help and care here, our boy, Milo, is now cancer free for Christmas ❤️
Paige Davies
a month ago
Lovely staff and vets who are so knowledgeable and compassionate. Honestly could not recommend enough!
Adam Ingram
3 months ago
Friendly, caring, professional service. You know your pets are extremely good hands here.
Terence Martin
3 months ago
Staff very good with the pets that arrive at the surgery
Terence Martin
4 months ago
Joy
2 months ago
Took a stray cat we have been feeding for a few years now, he was old and had been attacked by something he was visibly in pain and dying he was in a sorry state bless him and we just needed him to be put out of his misery as he had been suffering for a few days. We explained that we had taken him somewhere before but he was a stray so not registered anywhere and no other vet was open. They showed no compassion at all . We weren't asking for favours. The cat was later put to sleep but had to suffer more than he could have. I wouldn't recommend and I wouldn't go back.
Rpott 87_
3 months ago
After a worrying trip to Kingsferry Veterinary Surgery they provided us with an excellent service. The staff were compassionate and understanding. Fully recommend.
ONY44
11 months ago
Took our pets to get flea treatment. Specifically asked for the strongest. Both animals still had fleas and were scratching constantly a couple of days later. Phoned the vets to explain the situation and was told all flea treatment was the same strength and to just apply another dose. I told them my neighbour had exactly the same problem and was given the same medication as i was and was told there was a pill that was stronger. I was told this wasn't true and they would not accept my prescription back even though 2 out of the 3 hadn't even been open. She said i could come and purchase a different one though. So they are just out for the money with no regard for the animal's wellbeing at all. This vets used to be one of the best around. But they have gone down hill drastically. Appalling attitude and service from a vet. It's all about the money with them.
MARION MATTHEWS
a year ago
Compassionate, friendly , respectful and professional. Couldn’t have asked for more when we had to say goodbye to Minx The Cat ( his name!) Thank you
Lynda Wood
3 years ago
Woody was born with a cleft lip Lena the vet at clover street delivered him with his 7 siblings, she gave him a chance to live and here he is 8 months later. Frankie is getting old and losing weight but due to Fig the vet at Kingsferry looks like she is perking up. Maidstone branch give a fantastic Sunday service kind and catering even though they have never seen you before. Plus all the other branches in this company THANK YOU for the service provided with knowledgeable nurses and the kindness shown by all.
