Emergency Vets in Kent

Mark Nelson Vets is an independent small-animal practice established in 1982 by Mark Nelson and his father, Michael. The practice is set up for everyday primary-care work (vaccinations, health checks, long-term condition monitoring) with in-house diagnostics including x‑ray, ultrasound, blood pressure monitoring, and an in-house lab, plus modern anaesthetic equipment (including electrically warmed surgery tables). From the latest reviews, owners most often describe a thorough, “keep-looking-until-the-cause-is-found” approach and vets who take time to explain options—alongside a small number of comments about front-desk manner being a problem. Specific examples mentioned include identifying dental disease that led to multiple tooth removals, diagnosing flea-bite allergy behind fur loss, and doing an older dog’s nail trim during a vaccination visit rather than requiring a separate nurse appointment. One reviewer also describes planning a follow-up appointment with a named locum vet.

Barrow Hill Veterinary Group Ltd is an RCVS-accredited vet centre with “state of the art facilities” and a team described on its site as experienced vets, nurses and support staff. The clinic says that, due to a shortage of veterinary surgeons, its out-of-hours emergency care and overnight inpatient care have been transferred to VetsNow (including Sundays and bank holidays). From the latest reviews available, owners most often describe: - Clear explanations and thorough consults (e.g., vets explaining what they’re doing during boosters and giving understandable long-term advice). - Decision-making that includes options and pricing, with at least one owner noting they were given treatment choices and prices without feeling pushed into more expensive options. - Handling and support for stressful situations, including end-of-life care and nurses helping with repeated nail-clip visits for cats that don’t tolerate it well. - A mixed experience depending on clinician: some report exceptionally calm, careful handling, while one review describes a rushed, unsympathetic approach with a nervous dog.

Bell Equine Veterinary Clinic is an equine-focused practice with a hospital setting used for cases like colic admissions and diagnostic workups (bone scans are specifically mentioned). It also states it offers emergency veterinary services and is a veterinary nurse training facility. From the latest reviews available, owners most often describe: - Colic management that escalates to hospital care when needed (one owner describes two vet visits at home before deciding to admit, followed by a 5‑day stay and phone calls afterwards). - Detailed, unhurried explanations of options and findings (including talking owners through choices during an emergency and explaining findings while still at the clinic). - Regular updates during inpatient stays, including daily calls during a bone-scan admission. - Practical support around stressful situations, such as help with insurance claim forms and even help loading a horse onto a trailer on discharge.

Medway City Veterinary Centre is a small-animal practice established in 1988, with on-site imaging (X‑ray and ultrasound) and an in-house lab, plus RCVS General Practice status and Cat Friendly Clinic (Silver) accreditation. The clinic appears set up for both routine care (vaccinations, parasite control, nurse clinics) and a wider range of medical/surgical work, including soft-tissue surgery and referral services (cardiology, dermatology, internal medicine). From the latest reviews available to us, experiences are mixed: some owners describe urgent same-day help without calling ahead and strong post-op aftercare (including a puppy being settled with reception staff after an operation), while others report serious concerns about a vet being “vague” or not examining/testing adequately, and one mentions difficulty pre-booking appointments.

Well House Vets is a veterinary practice that states it provides emergency care “around the clock” (with instructions on what to do in an emergency) and is listed as a veterinary nurse training facility. The website also references a Pet Health Club® Plus plan that includes consultations. Recent reviews are mixed: several describe friendly, welcoming appointments (including helping a puppy feel comfortable), while a small number raise serious concerns—most notably an alleged prescribing error (a cat reportedly given an unsafe diazepam dose on the paperwork) and complaints about how costs and billing were handled. One detailed review describes a vet explicitly pausing to give owners time and space to decide on “expensive decisions” during treatment.

Westpoint Farm Vets presents itself as a farm-only veterinary practice (“100% Farm Vets”), with references on its site to supporting commercial clients and smallholders. Reviews mention vets visiting farms to see livestock (sheep), and also describe support during end-of-life situations, with clients saying the team was “sympathetic” and helped make the “transition as painless as possible.” Owners also mention practical help over the phone when they were having trouble getting to the clinic.

Kingston Veterinary Group is a long-established mixed veterinary practice (founded in 1886) offering care for multiple species, including domestic pets, livestock, and horses. The website promotes Pet Health Club “Essential” and “Plus” plans for spreading the cost of preventative healthcare (no plan pricing/details provided). Emergency veterinary services are listed in the clinic data, and the website references instructions for what to do in an emergency when the practice is closed. Google feedback is limited (3.8/5 from 4 reviews) and the latest reviews available to us contain no written detail, so it’s hard to judge strengths/weaknesses from owner experiences.

Equicall South Eastern Regional Hub is an equine-only service set up in October 2018 by two equine vets, Ian Bellis and James Hopkins. Based on the clinic’s own description, it is focused specifically on providing out-of-hours equine veterinary cover (rather than routine daytime work), positioning it for urgent and emergency horse care outside standard hours.

Medivet Biggin Hill Darwin Veterinary Centre is part of the Medivet group and offers both routine care and 24-hour emergency support. The clinic is also listed as a veterinary nurse training facility. In the latest reviews available to us, owners most often mention calm, reassuring handling and being kept informed during appointments; one owner, however, reports leaving due to the cost of an anal gland appointment. The website content also references a FREE Mobility Pain Check promotion running until 30 November.

Sandhole Veterinary Centre is set up for day-to-day pet care as well as urgent situations, with emergency veterinary services listed in the clinic data and multiple recent reviews describing fast help when owners were worried (including being told to come in immediately and having a vet assess a dog at the car). The website also mentions disabled parking and easier access to reception and consulting rooms. Based on the latest written reviews available to us, owners most often describe: - rapid, practical support in emergencies (including end-of-life care) - clear explanations of options (notably for small pets like guinea pigs and birds) - admin that reduces friction (quick prescriptions are specifically mentioned)