Cinque Ports Veterinary Group

- A consistent theme is a warm, caring team, with owners describing both reception and clinical staff as welcoming, thoughtful, and kind. - Communication is a clear strength: reviews mention procedures being explained thoroughly, with owners feeling informed about treatment and aftercare. - The practice is often described as responsive and efficient, including seeing a cat straight away for a last-minute problem.

Services

•Routine and preventative care: check-ups, annual boosters, and first vaccinations are all mentioned by pet owners.
•Dental treatment: owners describe dental care for an older dog, with the team explaining the anaesthetic, procedure, and recovery clearly.
•Urgent appointments: reviews mention being able to get a same-day appointment for a cat with a last-minute problem.
•Out-of-hours emergencies: emergency cover is provided by Vets Now, available 24/7, 365 days a year.
•Appointments and access: online booking is available, including for arranging appointments outside normal business hours.
•Training facility: the practice is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent reviews focus much more on care, communication, and responsiveness than on cost.

People

No individual vets or nurses are named publicly in recent feedback, but the team is consistently described as friendly, welcoming, professional, and quick to act on concerns.

Reviews

Google rating: 4.6/5 from 152 reviews.

•A consistent theme is a warm, caring team, with owners describing both reception and clinical staff as welcoming, thoughtful, and kind.
•Communication is a clear strength: reviews mention procedures being explained thoroughly, with owners feeling informed about treatment and aftercare.
•The practice is often described as responsive and efficient, including seeing a cat straight away for a last-minute problem.
•Recent examples mentioned by owners include annual boosters, dental treatment for a senior dog, general cat care, and long-term support for family pets.

Reviews for Cinque Ports Veterinary Group

No VetsCompared reviews yet

Reviews from pet owners who enquired with Cinque Ports Veterinary Group through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 152 we track in total. Recent reviews may not be representative of overall sentiment.

Cyndi Burke

2 months ago

I took a friend here with her poorly cat. The staff are so caring and thoughtful.

Diane Brearley

All staff are welcoming and kind. The clinical team are exceptionally efficient and caring. They really care for our pets.

Teresa Cane

3 months ago

Olga Secerov

4 months ago

The care and treatment my cat received was excellent. The vets and staff were very supportive and professional. Thank you.

Gary Puttock

5 months ago

Great service and lovely staff

Sharon Shackleton

7 months ago

Great vets so far - new customer. Staff are friendly, welcoming, knowledgeable and listen to your concerns and act on them quickly. Would recommend this vets.

Mary Lawrence

8 months ago

Always greeted by warm friendly staff.

Stuart Lane

1 year ago

They are our vets that we have always used. They are super friendly and helpful, and really look after our animals brilliantly.

Cathryn Ramsden

They have always been there to help when needed, giving good advice, very caring and professional. They explain all procedures so you know exactly what is involved and the aftercare is second to none. I will leave the above, as nothing has changed, but will add today at last minute I had a problem with my cat, and they were able to see him straight away, this always gives you peace of mind, especially with two accident prone cats!!!! A big thank you to the surgery. Another visit, and again, especially with these times where changes have had to be made, they were professional, caring, and sorted my cats problem. Thanks. Back to the vets! This time for annual booster. And again they were as above. I have been using them for many years and they have always been wonderful. Would recommend them to anyone. Thank you guys!