Sittivets – Vets in Sittingbourne
Clinic Overview
Sittivets is a veterinary practice that states it is a Veterinary Nurse Training facility and offers emergency veterinary services (24/7 or extended hours). Based on client reports, it handles a mix of routine care and urgent problems, including spays, nail clips, first puppy/dog check-ups, and treatment for small pets such as guinea pigs and rats. Reviews include examples of prompt same-day attention for an urgent illness (antibiotic injection and take-home medication) and staff being described as thorough during a pet’s first visit. Feedback is mixed on chronic problem management: one owner reports repeated sedated ear cleans and steroids for ongoing ear infections with high per-visit costs and feeling dismissed, while others describe supportive care around surgery and handling anxious pets.
Services
- •Emergency/urgent care (described by the clinic as 24/7 or extended hours); one owner reports arriving without calling ahead and being seen promptly for an urgent illness.
- •General consultations / health checks (including a visit to obtain a wormer).
- •Surgery: spay/neuter is specifically mentioned (a dog spay).
- •Minor procedures: nail clipping (including multi-dog appointments).
- •Ear disease treatment: sedated ear cleaning and medication such as steroids are mentioned for chronic ear infections.
- •Medications and treatments: antibiotic injection and take-home medication are mentioned in an urgent visit; flea treatment options were offered during a health check.
- •Care for small pets/exotics: owners mention help for pet rats, and a reviewer notes a vet who “knows about guinea pigs.”
Pricing
- •One reviewer reports sedated ear cleans/steroids at “over £300 a visit.”
- •One reviewer reports being asked to pay a £40 consultation fee for a revisit.
- •One reviewer reports being offered a free consultation after a complaint about a prior appointment.
People
- •Sid (vet, role inferred from context): described as “brilliant and very thorough” during a dog’s first vet visit.
- •Lucy (role not stated): praised for handling four pugs for nail clips—staying calm and patient when the dogs struggled.
- •Main vet (name not given): one reviewer says they were called after leaving a negative review, received an apology, and were offered a free consultation; the same reviewer attributed the earlier poor experience to seeing a locum vet.
Reviews
Google rating: 4.6 stars from 277 reviews.
- •Thorough, patient handling is mentioned (e.g., a first dog visit described as very thorough; nail clips for multiple dogs that were “not the most obliging” managed calmly).
- •Surgery support: one owner reports their dog was spayed and says the team were “amazing” during recovery at home.
- •Capability with small pets: owners mention treatment/help for rats, and a reviewer notes a vet knowledgeable about guinea pigs.
- •Urgent care experience: one owner reports being seen quickly for an emergency-type visit and receiving an antibiotic injection plus medication.
- •Conflicting experiences on ongoing/chronic issues and communication: one owner reports repeated costly ear infection treatments (sedation/ear cleans/steroids) with continued recurrence and feeling dismissed; another reports a poor health-check appointment (perceived disinterest and limited guidance) but later received a follow-up call, apology, and offer of a free consult.
Special Services
Animals Treated at Sittivets
Animals We Treat
Companion Animals
Opening Hours – Sittivets
Opening Hours
Hours
Reviews for Sittivets
Note: Showing the 5 most recent Google reviews out of 277 we track in total. Recent reviews may not be representative of overall sentiment.
Adam Hannah
a week ago
We took our dog for his first vet visit and the service was fantastic. We saw Sid who was brilliant and very thorough.
Julie l
a month ago
They are honestly just the most lovely team! They genuinely care about helping your pet. Our Basset was just spayed and they have been amazing with her, despite the fact she was trying to do parkour on the furniture an hour after she got home from surgery! Thanks so much all
tommy williams
a week ago
They help me out very much. When my pet rats coblot and sinmon needed help and they got it what they needed. I'm am very grateful for sittivets very grateful
tommy williams
2 months ago
They help me out very much. When my pet rats coblot and sinmon needed help and they got it what they needed. I'm am very grateful for sittivets very grateful
Roseanne Appleby
3 months ago
Good value for money and there is a vet who knows about guinea pigs. :)
Lee Bishop
4 months ago
Repeated visits for my poodles ear infections, numerous sedations ear cleans/steroids at over £300 a visit told to have this done every 4 months to keep on top of it. Last visit 3 weeks later poor boys ears smelly/sore red inflamed, black gunk AGAIN only to be told to book in if I’m concerned! Pay another £40 consultation fee to be told what I already know and no solution. This has been going on for over a year. I have been driving an hours round trip to see a particular vet at this branch but feel totally dismissed and let down.
Lee Bishop
a month ago
Repeated visits for my poodles ear infections, numerous sedations ear cleans/steroids at over £300 a visit told to have this done every 4 months to keep on top of it. Last visit 3 weeks later poor boys ears smelly/sore red inflamed, black gunk AGAIN only to be told to book in if I’m concerned! Pay another £40 consultation fee to be told what I already know and no solution. This has been going on for over a year. I have been driving an hours round trip to see a particular vet at this branch but feel totally dismissed and let down.
Melissa Harrison
7 months ago
Had to take our 4 pugs in for nail clips today, they are not the most obliging for it and made quite a fuss, but Lucy was fabulous! She was so sweet to them all, she stayed calm and patient the whole time, thank you so much Lucy you were amazing! We highly recommend sittivets we've been using them for years and have always been over the moon with the care and compassion they all show.
Maria Heskins
a year ago
**Please read to the end as review updated Registered my pup here so had to take him for a health check to get a wormer. The vet was miserable, didn't make a fuss of him. Said he was underweight, which he wasn't. Then asked what breed he was (could have checked his notes). If he didn't know his breed, how did he know he was underweight? Really felt he was trying/expecting to find something wrong with him. He's a very healthy pup. Got hold of his back leg and started pulling it about for no reason, he isn't lame but didn't check his gait first. Asked what flea treatment I wanted out of the two offered, I said I didn't know and he didn't give me any advice or help on which to choose. He seemed generally disinterested. Didn't acknowledge hardly anything I said. Seeing as I'd be spending at least £7k in this dogs lifetime, plus pet club fees, I think he could have at least pretended to like my dog. If the attitude is like this with a basic health check, how could I have faith or trust in a serious illness? I'm very disappointed with the service I received ***Just to update, after this review I was called by the main vet who was very nice and kind, she apologised for the service I'd received and regretted that it was a locum vet I'd seen while she was on holiday. She offered me a free consultation to make up for what happened. As this practice has been recommended to me by friends and family I'm confident that I was just unlucky that day and would suggest people give this practice a try
Tommy Marks
a year ago
I've never used this vets before, I lost my boy Ted a Yorkshire terrier in February 24 not even 11 years old and he was so fit! I said like most I'll never get another as it broke my heart losing my best friend 😔 I was not always confident with the vet I was using for him till his very last day (no names mentioned) I put a post on Facebook for recommendations for a vet in Sittingbourne as I'd organised the adoption of a new puppy girl 'Charlie!' ...90% of recommendations were Sittivets! Within three days of picking her up she got ill! I rushed her to Sittivets with no phone call ahead I was scared something was seriously wrong with her, and after googling her symptoms, It was an emergency visit, I found the staff to be very caring, friendly and helpful... They examined Charlie and gave her an antibiotic injection and some medication...she is now fully registered with them... Thank you to all the staff for seeing her so promptly 👌
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