Swaleside Veterinary Surgery

Swaleside Veterinary Surgery in Sittingbourne describes itself as independently owned and part of the Kent Veterinary Surgeries group. It is set up for general practice care with in-house diagnostics, surgical and dental facilities, plus hospitalisation/day-care support. Recent feedback continues to highlight clear explanations, unhurried appointments, and a calm, caring approach with both routine and more complex cases.

Services

•General veterinary care and ongoing medical management for pets, with reviews describing help with longer-term pain and mobility problems as well as day-to-day advice and follow-up care.
•Surgery and procedures, including a reported sarcoma removal with follow-up support during healing, and communication throughout a procedure.
•Diagnostics and clinical facilities, including digital x-ray and in-house laboratory testing, along with the clinic’s listed surgical and dental facilities.
•Hospitalisation / day stay care, with reviews mentioning pets being cared for during the day and returning home settled and comfortable; one rabbit owner also praised inpatient care over two days.
•Preventative healthcare and health checks/clinics, plus travelling with your pet support and an on-site pet shop.
•Reviews mention care for dogs, cats, rabbits, and a tortoise, suggesting the practice sees a mix of common pets and some exotics.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also include positive comments on value, with one owner saying they did not feel “ripped off” and others appreciating advice that did not feel pushy.

People

•Ewan / Ewen (vet) is mentioned repeatedly for detailed explanations, taking time to talk through options, and focusing on the pet’s best interests.
•Maria is thanked alongside Ewan for kindness, listening, and keeping an owner informed during a procedure.
•Nursing staff are praised for attentive day-stay care, including pets going home relaxed and happy.
•Reception and front-of-house staff are regularly described as friendly, welcoming, approachable, and helpful.

Reviews

Google rating: 4.9/5 from 229 reviews.

•Reviews are consistently very positive about the team’s warm, welcoming manner, with many owners saying the whole practice feels friendly and approachable.
•A strong recurring theme is clear communication: owners say they are given full explanations, time to ask questions, and space to discuss options without feeling rushed.
•Many reviews highlight kind, calm handling of animals, including day patients, elderly pets, and a rabbit needing inpatient support.
•Recent examples mention help with pain and mobility issues, post-surgical recovery, and owners feeling the clinic puts the animal’s welfare first.

Reviews for Swaleside Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 229 we track in total. Recent reviews may not be representative of overall sentiment.

Teresa Lawrence

3 weeks ago

Fantastic vets always warm and welcoming to us and our 2 boys finn and boe wouldn't take our fur babies anywhere elsexxx

Roy Seager

1 month ago

Have always had excellent experience at the vets, always friendly & very happy to give advice when needed ,every single member of staff are very approachable, would recommend to any pet owner who wants a good caring vet.

Chris Cowdroy

Excellent service very caring for my dog.

Natalie Gorman

1st time to the surgery today, and i have to say it was amazing. The staff were all so friendly and welcoming, and Ewan the vet who saw our dog was amazing. We wasn't rushed in and out of the door. Ewan took his time to diagnose our dogs problem, explained everything in detail, and we didnt feel ripped off with money, like we were being with the vets we have now left. Thank you so much 🤗🐕

Sarah Pilcher

Team at swaleside went above and beyond when one of my rabbits was unwell. Very accomodating of also allowing her two friends to stay in with her as she needed to be in daytime inpatient for two days. Explained everything clearly and took the time to show me what i needed to do to continue care at home. Rabbits can sometimes be slightly dismissed but the team at swaleside cared for and prioritised my bunny as they would any other family pet. Made a worrying time easier.

Lesley Little

3 months ago

Ewen is an exceptional Vet. He explains everything in great detail and always puts our Patsys best interest first and foremost. The nursing staff took great care of Patsy while she was in for the day. Patsy was relaxed and happy when we collected her, and had clearly been well looked after.. I would and do recommend Swaleside Vets to anyone who wants the best for their pets.

Donna Emery

Everyone is super friendly and helpful.. they make you feel you have been given all the information that you need and they look after the animals like they are their own. All questions no matter how silly you feel they are… are answered and you never feel like they are pushing treatments “just because” . I wouldn’t go anywhere else

Helena Youngman

Amazing staff, super informative and patient. Would recommend to anyone looking for a kind and friendly environment for their pets

Jackie Nichols-Welsh

The whole team are extremely caring and knowledgeable. Always give you full information of what is happening to your animal and very reassuring. I wouldn't take my cats anywhere else.

Sarah Palmer

4 months ago

Our elderly Border Collie, Maisie, has had a rough year. She needed a large sarcoma removed earlier this year and the wound was open whilst it healed. She recovered fully. The kindness shown by all staff was second to none. Maisie now in pain again with, possibly, arthritis or a slipped disc. Ewen is always so kind, explains fully and is very knowledable. Fingers crossed anti inflammatory tablets and pain killers will sort her out but, if not, Ewen will help us take the next treatment steps.