Medivet - 24 Hour Dartford

Services

• •24-hour emergency and urgent care: The practice offers 24-hour emergency vet care and 24-hour intensive care. Recent reviewers mention being able to get an emergency appointment easily, being seen in urgent situations without difficulty, and valuing the round-the-clock cover.
• •Routine consultations and ongoing care: Website-listed services include 15-minute consultations, nurse clinics, and home visits. Review examples include a first visit for a new puppy and ongoing support for an older dog, with owners describing the team as patient and reassuring.
• •Diagnostics, treatment, and procedures: The clinic lists ECG, endoscopy, and an in-house laboratory. Earlier review examples mention a heart scan for a cat, treatment for a deep paw cut, and same-evening care for a cat with vomiting that needed sedation and a throat check.
• •Surgery and additional services: Dentistry and orthopaedic surgery capability are listed, including an orthopaedic theatre. The practice also offers Animal Health Certificates for pet travel and is listed as caring for cats, dogs, rabbits, and small mammals.
• •Training facility: The clinic is also listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Dr Benjamin is repeatedly praised for professional expertise, careful examinations, and a kind, patient manner.
• •Lisa, a receptionist, has been mentioned for calm and reassuring help during an urgent call before arrival.
• •Dr Malcolm, a vet, has been thanked for clear explanations and gentle handling.
• •Reviews also speak positively about the wider vets, nurses, and reception team, especially for friendliness, patience, and reassurance.

Reviews

Google rating: 4.4 stars from 542 reviews.

• •Recent feedback is mostly very positive, with many owners describing the team as friendly, caring, professional, and helpful.
• •Emergency access remains a clear strength, with reviewers mentioning easy emergency appointments and appreciation for the 24-hour service.
• •Owners bringing in dogs, cats, puppies, and older pets often say the vets take time, explain things clearly, and help pets feel at ease.
• •Less positive comments are mainly about phone reception, with one reviewer describing an unprofessional call experience and another leaving a brief complaint about poor service.