Elands Veterinary Clinic

Elands Veterinary Clinic in Sevenoaks has been operating since the 1980s and is now part of VetPartners. The clinic offers routine preventive care, dentistry, minimally invasive surgery and emergency veterinary services, and also serves as a veterinary nurse training facility. Recent feedback is largely very positive about the care from the vets, nurses and wider team, with most criticism centred on reception or management communication in a small number of reviews.

Services

•Routine preventive care: vaccinations, microchipping and regular health checks are listed, with one recent reviewer mentioning six-month check-ups under the practice plan for two dogs.
•Dental care: dentistry is specifically referenced, including tooth extraction and follow-up rechecks; recent reviews also discuss cat dental treatment.
•Surgery and diagnostics: the clinic lists minimally invasive surgeries and purpose-built facilities with diagnostic equipment.
•Urgent and emergency care: emergency veterinary services are listed, and recent owners mention emergency help for a dog and supportive advice around next steps.
•Range of pets seen: recent reviewers mention care for dogs and cats, and longer-term clients also refer to rabbits, hamsters and guinea pigs.
•Training role: clinic information lists Elands as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr Arasi: specifically thanked in a recent review for care and communication.
•Saija Smith: named in negative reviews about management, insurance administration and email communication.
•Angela: mentioned in one negative review about reception, with that reviewer saying they believed she had since left the practice.
•More broadly, recent reviewers frequently praise the vets, nurses and reception team for being caring, friendly and helpful, especially with anxious pets.

Reviews

Elands Veterinary Clinic has a 4.9/5 Google rating from 99 reviews.

•Many recent reviewers describe the team as caring, professional and informative, with several saying their pets were handled especially well when anxious or nervous.
•Positive feedback often mentions the whole team rather than one individual, including praise for receptionists, nurses and vets, and a sense of clear explanations during treatment and follow-up.
•Long-standing clients report good experiences across a range of pets over many years, and one owner highlighted prompt emergency care.
•A small number of recent 1-star reviews focus on customer service and administration, including complaints about reception or management communication, insurance paperwork, fee increases after the move to VetPartners, and one detailed concern about how a cat dental case was handled.

Reviews for Elands Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 99 we track in total. Recent reviews may not be representative of overall sentiment.

Harry B

1 month ago

The whole Elands team are lovely, not only did they give amazing emergency care to Bobby but were super informative around next steps. Thank you so much :)

Susan Mcdowall

Caring, and professional service. Realy help my dog, as he's very anxious, attending vets.

Richard Adams

From making the appointment, then having to make a last minute change. ( my fault) Elands as always looked after my Pets with great care. This was a 6 month check up under their plan for my two Labs which is great. I always appreciate the extra time and care with my nervous Lab Been with Elands through Cats, Rabbits, Hamsters, G- Pigs and numerous dogs service has always been great 👍

Tony & Esther Ballantyne

2 months ago

Elands vets and all staff are amazing. They understand your pet totally and your pet is their complete priority. But also every thing is discussed with you in detail. Including charges. Nothing is left to the imagination. We go to this vet although we live 40 minutes away. Worth it. Let’s hope and pray this practice remains individual and private in these difficult days and they never have to be bought out by a greedy company. Travelling a distance to get good care for our dog is fully worth it. Thank you especially to vet Doctor Arasi ❤️ God bless Elands staff.

Louise Barnshaw

3 months ago

I came to Elands a couple of years ago. I have received really good service and support from everyone at this practice and I would definitely recommend it.

Anthony Carrol

After many years I have moved away from Elands Veterinary Clinic to another independent employee owned practice in the area. Firstly, I found the reception staff, particulary Angela (who I believe has since left the practice) to be rude, unhelpful, or dismissive. Extremly poor handling of an emergency when I turned up with my dog early one morning when the practice opened. Secondly, Elands is no longer the family run practice I once knew since 2011. Since becoming part of VetPartners Practices there has been a massive increase in fees compared to other practices in the area. It would of been beneficial to notify clients in advance that the practice was being sold to a large veterinary business. For these reasons I would not recommend the Elands Veterinary Clinic to other pet owners.

james blundell

4 months ago

All ways very helpful and pleasant to speak to been with them for years.

Valerie Nicholls

I can’t rate Elands too highly for the care and kindness shown to my cat Fidget and myself recently. The Receptionists, Nurses and Vets are all outstanding. Fidget knew she was among friends. I will always be grateful .

dick murray

5 months ago

Professional, friendly, efficient. My Cairn terrier gets excited when she visits. What more can I say.

Alistair M

6 months ago

Elands has changed ownership, and unfortunately, the customer service has gone completely downhill. Saija Smith was extremely difficult to deal with—rude, unhelpful, and lacking basic customer service skills. It really makes you question why you’re paying thousands to this vet only to be treated so poorly. I do not recommend this practice.