Pennard Vets Borough Green

Pennard Vets Borough Green is part of the Pennard Vet Group and operates as a smaller local branch backed by the wider team for some procedures and urgent care. The website lists a broad range of small-animal services, including in-house laboratory work, and care for common pets as well as several small exotic species. Recent feedback continues to highlight calm, low-stress handling for anxious pets, clear treatment choices, and compassionate support during difficult moments.

Services

• •Routine and preventive care: consultations, nurse appointments, vaccinations, puppy and kitten clinics, microchipping, nail clipping, anal gland expressing, dietary advice, and general wellbeing consultations. Owners mention prompt help with first vaccinations and pet-club registration, and very calm handling during nail clipping and injections.
• •Medical and diagnostic support: behavioural support, senior, arthritis and mobility clinics, internal medicine, diagnostic imaging, and an in-house laboratory. Recent comments include praise for early diagnosis of a dog’s cancer and for giving nervous pets time to settle before examination.
• •Dental, surgery, and rehabilitation: dental care, neutering, other surgical procedures, and physiotherapy. Owners also mention operations and dental treatment being supported through other Pennard branches, including Sevenoaks and Tonbridge, when needed.
• •Species and emergency arrangements: the website lists dogs, cats, rabbits, guinea pigs, reptiles, birds, amphibians, and other small pets. Out-of-hours emergencies are handled at another Pennard site with access to the pet’s medical history.
• •End-of-life and bereavement support: several owners describe thoughtful, compassionate help around a pet’s final illness or after a loss.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews also include positive comments on cost, with one owner describing the practice as honest on pricing and another mentioning a treatment plan where they only paid for medication.

People

• •Ella (vet): repeatedly praised for gentle, confidence-building handling, especially with nervous pets; owners mention treats, getting down to the animal’s level, and a calm manner during nail clipping, injections, and general appointments.
• •Anna (reception): thanked more than once for support during difficult periods and for helping owners feel looked after.
• •Fotios Kapsomidis: named positively by an owner as caring, knowledgeable, and dedicated.

Reviews

Pennard Vets Borough Green has a 4.9-star Google rating from 173 reviews.

• •Recent reviewers are overwhelmingly positive about the team’s warmth, professionalism, and consistency, including several long-term clients who say they have trusted the branch for years.
• •Handling of anxious or sensitive pets is a standout theme: owners describe pets being given time to settle, offered treats and fuss, and staying noticeably calmer than expected during visits.
• •Compassion and reassurance during harder situations come up repeatedly, including support after a pet’s death and during ongoing health problems.
• •Reviewers also mention clear plans and practical follow-through, including early diagnosis, coordination with other Pennard branches for surgery or dental work, and help with insurance paperwork.