Lady Dane Vets LLP

- Kind, friendly care is a strong positive theme: several reviewers describe the staff as caring, patient and compassionate, with particular praise for reception and nursing staff. - Some owners report very good day-to-day service: examples include punctual health-check appointments, thorough routine examinations and long-term clients saying they have been happy with the practice for years. - Named staff stand out: Sean is again singled out for helping a nervous dog, and one reviewer thanked receptionist Cindy for assisting during an urgent incident.

Services

•General and urgent care: The practice offers routine consultations and emergency veterinary care. Reviews include examples of support for anxious pets, including a very nervous dog being seen in the car park to reduce stress.
•Preventive care and plan-based checks: Pet Health Club® Plus is available. Recent feedback mentions a plan-based health check that included ears, eyes, paws, nails, teeth, body condition, weight and anal glands.
•Travel-related appointments: Travel health certificate appointments are listed, though one reviewer reported inconvenience around certificate collection timing.
•Cat care and handling: Reviews continue to highlight calm, confident handling of cats, including pets that are not easy to examine.
•Treatment approach and training: The clinic is listed as a veterinary nurse training facility, and one owner particularly valued being offered a non-medication or “holistic” option to try first where appropriate.

Pricing

No published pricing information is currently available for this clinic.

People

•Sean (vet): Repeatedly praised for his calm, flexible approach with a very nervous dog, including seeing her outside where possible to keep stress down.
•Violetta (vet): Recommended by cat owners for kind, confident handling and for discussing alternatives to medication where appropriate.
•Cindy (receptionist): Mentioned positively by one reviewer for helping locate a vet elsewhere during an urgent situation.
•Wider team: Reviews regularly mention friendly receptionists, supportive nurses and a caring front-of-house team.

Reviews

Lady Dane Vets has a 4.6-star Google rating from 190 reviews. Recent feedback shows both loyal long-term praise and some sharper complaints about how appointments and urgent cover are handled.

•Kind, friendly care is a strong positive theme: several reviewers describe the staff as caring, patient and compassionate, with particular praise for reception and nursing staff.
•Some owners report very good day-to-day service: examples include punctual health-check appointments, thorough routine examinations and long-term clients saying they have been happy with the practice for years.
•Named staff stand out: Sean is again singled out for helping a nervous dog, and one reviewer thanked receptionist Cindy for assisting during an urgent incident.
•Main complaints focus on access and organisation: negative reviews mention occasions when no vet was available, booking or communication errors, appointments being delayed when emergencies were prioritised, and mixed views on value for money.

Reviews for Lady Dane Vets LLP

No VetsCompared reviews yet

Reviews from pet owners who enquired with Lady Dane Vets LLP through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 190 we track in total. Recent reviews may not be representative of overall sentiment.

shayne hunt

3 weeks ago

Dog had accident resulting in deep wound and blood loss - surgery open but NO VET ....whats the point . 19/8/26 - so angry my dog was bleeding badly. If it wasnt for the receptionist cindy who located a vet in hernebay . Never again will any of my dogs go to this vets again - so angry .

Liam Edge

1 month ago

Some of the staff are very friendly and the vet is good but we have had multiple issues with vets not being in as they only have one vet between two locations, wrong vaccines being booked in by reception, wrong dates being booked in by reception, we have also had an appointment booked in and when we arrived were told that the vet isn't in as they were on holiday but this was never communicated beforehand.

Edmund (SquireApollo)

2 months ago

Professional, well priced, friendly and caring; just what you need from a vets! Been using L. Dane for years (at least a decade or more!), never had an issue.

Liza Leeming

We received a health check for our dog as we are on the payment scheme plan. The appointment was punctual (which makes a huge difference to my nervous dog) He had a full MOT. Ears, eyes, paws, nails, teeth and body frame checked. Weight recorded. They also checked his anal glands. Very efficient, patient, kind and considerate. Thank you very much.

Dan Courtney

3 months ago

Lovely friendly place, receptionists are really nice.

Janet Burden

6 months ago

Sean is an amazing vet. We have a very nervous dog and Sean treats her in the car park where possible to stop her getting too stressed. We have been with this practice for 50 years, when they were Clifford George partnership. The receptionists and nurses are all so supportive and caring. But Sean he’s the real star.

Paul F

9 months ago

Really very very disappointing. Last twice pre booked appointments been then jumped and delayed whilst we are sat there by supposedly emergency cases only to find the pets walking out ok?? Now pre booked a travel health certificate appointment (2 weeks in advance) only to be told paperwork cannot be issued until day after meaning another 1 hour travel journey back/ forth following appointment to pick up certificate. This is not the Vets it used to be !!!!

Denis curry

1 year ago

The practice and staff are great, however, the cost of pet care is ridiculous. These institutions and organisations who own vet practices are playing on the emotional attachment that people have with their pets and simply ripping them off.

René Holmberg

Friendly staff.