Emergency Vets in Faversham

## Summary Faversham Veterinary Clinic describes itself as an **independent, family-run practice** (not part of a corporate group) and promotes **membership-style plans** aimed at reducing out-of-pocket costs for routine and in-house care. The clinic lists **in-house surgery, X‑rays/ultrasound, and lab tests** on its website, and reviews mention routine procedures like **injections/vaccinations** and a **spay**, including one case where a dog was **kept overnight for extra reassurance**. Recent feedback is mostly positive about how the team handles **nervous or energetic dogs**, but one recent reviewer objected to being **made to wait outside and not meeting the vet during vaccinations**. ## Services - **Dogs, cats, and rabbits** treated (website). - **In-house surgery** (website); reviews also mention a **spay**. - **In-house imaging:** X-rays/ultrasound (website). - **In-house lab tests** (website). - **Vaccinations and injections** (website; also explicitly mentioned in a recent review). - **Veterinary Nurse Training facility** (clinic data). - **Emergency care:** the website states emergencies are handled **during surgery hours**; the clinic data separately lists “Emergency veterinary services (24/7 or extended hours)”, so availability beyond surgery hours is unclear from the provided sources. ## Pricing The website emphasises cost-reduction via plans/discounts, including: - **Free consultations** (website). - **Free core vaccinations** (website). - **50% off** kennel cough and rabies vaccinations (website). - **Half price parasite treatments** and **free flea and worm treatments** (website). - **Free neutering** and **free dentistry** (website). - **50% off all medicines (including injections)** (website). - **£250 off anaesthesia, surgery, or imaging annually** (website). - “Unlimited” **in-house surgery** and **in-house X‑rays/ultrasound**, plus **free in-house lab tests** (website). ## Reviews **Google rating: 4.8 stars from 225 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple owners describe staff as patient with **anxious pets**, including a nervous dog being handled calmly and gently. - Several reviews mention **clear explanations** and reassurance during treatment decisions (including around a spay). - Practical details that mattered to reviewers include **fast replies on an app** and availability for follow-up appointments. - One recent negative review reports being **kept outside during a puppy’s injections**, not being allowed into the practice, and not meeting the vet—while other recent reviews describe comfortable visits (one even notes a **coffee machine** in the waiting area).

## Summary Lady Dane Vets LLP is an RCVS-accredited veterinary practice that offers a Pet Health Club® Plus plan (with consultations included) and is listed as providing emergency veterinary services and functioning as a veterinary nurse training facility. Reviews describe routine appointments (including cat consults) and travel paperwork (a travel health certificate appointment was mentioned). Several owners specifically mention vet advice and handling: one client highlighted “holistic” options offered before medication, and another said their “not the best behaved” cats were handled confidently. Recent negatives focus on appointment disruption (pre-booked slots delayed by emergency cases) and frustration with travel certificate paperwork timing, alongside repeated complaints about high costs. ## Services - **Emergency veterinary services** (listed in clinic data). - **Veterinary nurse training facility** (listed in clinic data). - **Consultations** (explicitly referenced via the Pet Health Club® Plus plan on the website). - **Pet Health Club® Plus plan** (website mentions consultations included as part of the plan). - **Travel health certificates** (a pre-booked travel health certificate appointment and related paperwork were mentioned in a recent review). - **Cat consultations/handling** (multiple reviews describe cats being seen, including cats that are difficult to handle). - **Treatment approach options**: one reviewer said the vet provided “holistic” advice as an option to try before medicating. ## People - **Violetta (vet)**: mentioned by name in multiple reviews. Owners describe returning specifically to see her with their cats; one review cites her giving “holistic advise… before having to medicate,” and another says she handled cats that “are not the best behaved” confidently. ## Reviews **Google rating: 4.6 stars from 178 reviews.** The themes below are drawn from the latest written reviews available to us. - **Appointments and waiting**: a recent reviewer reports being “jumped and delayed” in pre-booked appointments due to emergency cases. - **Travel paperwork frustration**: one owner says they were told travel health certificate paperwork couldn’t be issued until the day after the appointment, requiring an extra return trip. - **Cost concerns**: more than one review complains that the cost of care is “ridiculous,” while another reviewer jokes about an “outrageous bill”; in contrast, one owner explicitly mentions “great prices.” - **Staff interactions**: several reviews describe staff as kind/helpful, and one first-time visitor notes a clean, quiet waiting area and “excellent service and advice from the vet.”