White Cliffs Veterinary Surgery – Vets in Dover
Clinic Overview
- Recent feedback is strongly positive overall, with owners describing the practice as clean, welcoming, efficient, and well organised. - Vets are often praised for being kind, thorough, and clear in their explanations, with several reviewers highlighting how carefully concerns were listened to. - Individual experiences mention good support for cats and dogs, including help with nervous pets, emergency treatment, and attentive follow-up care.
Services
- •Consultations and routine care: Routine appointments are supported by the Pet Health Club® Plus plan, which owners say has been helpful for ongoing day-to-day care.
- •Emergency and urgent appointments: Reviews include pets being seen promptly for urgent problems, including a cat treated as an emergency after an injury that was thoroughly investigated before treatment was prescribed.
- •Thorough examinations and clear communication: Owners often describe vets as careful, informative, and willing to talk through what they are checking, possible causes of symptoms, and next steps.
- •Support for nervous pets: Staff are regularly praised for helping anxious animals settle, including being patient with a nervous puppy and using treats to make visits easier.
- •General support from the team: Reception staff, nurses, and vets are repeatedly described as friendly, organised, and helpful, and reviews also mention assistance with private prescriptions.
Pricing
No published pricing information is currently available for this clinic.
People
Recent reviews specifically praise vet Caterina for being compassionate, competent, reassuring, and taking time to listen carefully to concerns. Across other feedback, the wider team — including reception staff and nurses — is described as polite, helpful, friendly, and welcoming.
Reviews
White Cliffs Veterinary Surgery has a 4.8-star Google rating from 305 reviews.
- •Recent feedback is strongly positive overall, with owners describing the practice as clean, welcoming, efficient, and well organised.
- •Vets are often praised for being kind, thorough, and clear in their explanations, with several reviewers highlighting how carefully concerns were listened to.
- •Individual experiences mention good support for cats and dogs, including help with nervous pets, emergency treatment, and attentive follow-up care.
- •A less positive review raises concerns about seeing different vets and finding prices very high, but this sits against a much broader run of positive comments.
