
White Cliffs Veterinary Surgery, located in the town of Dover, is a highly rated clinic with a Google Maps rating of 4.8 stars based on 272 reviews, indicating a strong reputation among its clientele. This rating is bolstered by a significant number of reviews, suggesting a reliable and consistent level of service.
The clinic operates as a Veterinary Nurse Training facility, highlighting its commitment to professional development and high standards of veterinary care. Customer feedback generally praises the clinic for its friendly and helpful staff, clean facilities, and comprehensive care. Many reviews emphasize the welcoming environment and the attentiveness of the vets. Natasha Taylor, for instance, appreciates the practice’s cleanliness and the benefits of their pet plan.
However, not all feedback is uniformly positive. Gary Green notes a high turnover of veterinary staff and expresses concerns about pricing, describing it as astronomical. Despite these criticisms, the majority of reviews, like those from Stephen Doble and Dave Mortley, commend the quality of care and the willingness of the staff to address questions and concerns thoroughly.
The clinic’s spacious reception area with separate zones for cats and dogs, as mentioned by Helen Petch, adds to its appeal, ensuring a comfortable experience for both pets and their owners. While specific pricing details are not provided, the feedback suggests a premium, but generally well-regarded service. Overall, White Cliffs Veterinary Surgery is recommended for both new pet owners and those with senior pets, reflecting its broad appeal and expertise.
Note: Showing the 5 most recent Google reviews out of 275 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
a month ago
Excellent all round service. Highly recommend this practice.
2 months ago
Moved to this practice from another vets and had excellent experience so far, Glad I switched. Vets listen , care and are very helpful with my puppy. Shes a nervous one but they are very accomdatong for that. Reception staff super friendly and welcoming and give her lots of treats ❤️
3 months ago
Once again my cat was treated as an emergency and his injury was thoroughly investigated and suitable treatment prescribed.
3 months ago
a month ago
Never see the same Vet, constantly changing or moving on. Hopefully the new helpful & informative Vet who we saw this time will stay a little longer. Prices are astronomical. Current receptionists very nice, but why were the very good previous ones replaced. Definitely gone backwards in last few months/years. Has definitely made me consider getting another Pet in the future.
3 months ago
Brilliant vets,always friendly and happy to answer any questions or concerns that you may have and are most helpful when it comes to asking for a private prescriptions,one of the best vet practices in this area if not the best and would recommend to any pet owner that is new to pet ownership and to those who’s furry friends are more senior.
4 months ago
Went to the vets today. The female vet I saw today was amazing. Never seen her at the vets before. She was very thorough and explained everything she was checking and what could possibly be happening to Paddy.
5 months ago
It's really lovely practice. Very welcoming and clean, the staff are really friendly and helpful. We have put our dogs on the pet plan, and it's helped us loads. Wouldn't use anywhere else now I've found these.
2 years ago
I cannot recommend highly enough White Cliffs vets. Their reception area is clean and spacious with separate areas for cats and dogs. The vets listen and always call you back for a chat. And lastly, there is plenty of safe parking.
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