Dover (Whitfield) Vets4Pets Ltd – Vets in Dover
Clinic Overview
Dover (Whitfield) Vets4Pets Ltd, located within the White Cliffs Retail Park in Dover, is a veterinary clinic that also serves as a training facility for veterinary nurses. With a commendable Google Maps rating of 4.6 stars based on 344 reviews, this clinic is generally well-regarded. The high rating suggests a strong level of satisfaction among a significant number of clients, underlining the clinic’s commitment to quality care.
The clinic has received a mix of feedback in its written reviews. Positive comments highlight the professionalism and kindness of the staff, especially in challenging situations, such as euthanizing pets. Reviewers have praised the accommodating nature of the clinic, with staff willing to adjust schedules to suit client needs, and noted the efficient handling of insurance matters, which alleviates stress for pet owners. Felicity Dolbear, a satisfied customer, specifically recommended the clinic for its comprehensive services.
However, there are concerns about pricing, with some reviewers noting a significant rise in costs for procedures and medications. This sentiment is echoed by Julie Friday and William Humphrey, who expressed dissatisfaction over increased fees and perceived pressure to undergo additional tests. Richard Beer pointed out issues with overcharging and aggressive sales tactics, leading to dissatisfaction with the service.
Among the staff, Vet Carl is singled out for his commendable service, earning respect and preference from clients like William Humphrey. Overall, while the clinic maintains a strong rating, potential clients may want to carefully consider pricing and consult with staff about costs prior to procedures.
Contact
Special Services
Animals Treated at Dover (Whitfield) Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Dover (Whitfield) Vets4Pets Ltd
Opening Hours
Hours
Reviews for Dover (Whitfield) Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 349 we track in total. Recent reviews may not be representative of overall sentiment.
Robert Else
2 weeks ago
I had taken my cat who was hit by a car! To Pets at home vets in Whitfield, charged me a fortune for medicine that wasn’t needed. My cat was in that bad of a shape that when I got home with the cat as advised by the vets at this place. Apon getting home and doing what they advised I wasn’t happy that my cat was okey. He wasn’t! He was very far from it. As I’m a human who can clearly tell if an animal is in bad shape. I took my baby to another vets as I didn’t trust pets at home vets! Low and behold my cat had a broken spine and brain damage. This cost me a lot of money taking him to another vets but I had to as I knew my cat wasn’t right! I then had to get my cat put to sleep as he was in that bad of shape. Pets at home vets got around £130 out of me for an incorrect diagnosis and wouldn’t do anything until I paid money. Ofcourse at that point I was prepared to do anything to help him, if I would’ve known they weren’t doing the right things I would’ve walked out. I would strongly advise not going to this vets. They will scam you for you money and leave your animals in pain.
Paul Devall (InvictaMoto)
2 weeks ago
Superb. Especially vet Wendy.
Michael Bridger
3 weeks ago
Su Cunningham
a month ago
Peter Sutton
a month ago
Julie Friday
2 months ago
Nice staff and knowledgeable but prices have increased drastically for assessments, operations and medications. This is typical of vets that are now owned by companies rather than independent vets I have had quotes for the same tooth extraction for my cat and they are at least 25% cheaper. When money is tight... You have to look elsewhere
Richard Beer
2 months ago
I would give a minus if I could as James and Megan must be on good bonuses ureter scaring my dogs so much. Trying to force medication on one and James is well known for over charging from our other visits when a simple neutering cost over £1600 instead of £350 this vets has let us down twice now and don't care about your furry family just proffit.
Daniel Cakebread
2 months ago
I was so pleased how professional they were when we had the unfortunate visit of taking our Rabbit to be put to sleep. The Vet was so kind and caring, the nurse and reception were all so lovely. Thankyou for making a difficult time a little easier to deal with
Felicity Dolbear
2 months ago
Amazing vets service, fantastic staff from the reception staff to nurses and vets, so accommodating especially when my cat was hiding and we called to let them know we were running late, they changed the order of patients as others were early. Having 4 cats we've used them a lot in the last few years, for vaccines, spay operations, check ups, and specialist tests when we found one of my cats has a medical condition. They have dealt with all the insurance for me so took a lot of the stress away. Always manage to find an appointment when we need one. 100% recommended.
William Humphrey
9 months ago
Has become expensive over the last few years and it seems like when you go in for one thing the want to check for anything else they can find wrong with your pet to charge more money. Use to love this vets but sadly not what it use to be. Although the vet carl is the best one there and I would always want him to deal with my dogs that anyone else and he doesn't seem to take the buscuit. Have lots of respect for Carl. Overall I'm really going off this vets as a whole.
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