Dog & Cat Vets in West Malling

Pennard Vets in West Malling is presented as an independent practice, with a 4.8★ Google rating from 206 reviews. It appears set up for routine preventative care such as vaccinations, parasite treatments and health checks, alongside prompt...

Pennard Vets in West Malling is presented as an independent practice, with a 4.8★ Google rating from 206 reviews. It appears set up for routine preventative care such as vaccinations, parasite treatments and health checks, alongside prompt help for urgent concerns, including same-day or next-day appointments in some cases. Reviews consistently highlight thorough examinations, clear explanations, and a calm, friendly approach with pets and owners.

- Positive feedback highlights helpful advice, care for seriously ill pets, and compassionate support during end-of-life treatment, including a condolence card after a cat was put to sleep. - Several negative reviews focus on appointment...

- Positive feedback highlights helpful advice, care for seriously ill pets, and compassionate support during end-of-life treatment, including a condolence card after a cat was put to sleep. - Several negative reviews focus on appointment and reception issues, including booking errors, late cancellations because of overbooking, and interactions described as rude or abrupt. - One complaint describes an ear haematoma visit where the dog was not treated as expected but a consultation fee was still charged, leading to a dispute over a refund.