Pennard Vets β Vets in West Malling
Clinic Overview
Pennard Vets in West Malling is presented as an independent practice, with a 4.8/5 Google rating from 232 reviews. It appears set up for routine preventative care such as vaccinations, parasite treatments and health checks, alongside prompt help for urgent concerns, including same-day or next-day appointments in some cases. Reviews regularly mention thorough examinations, clear explanations, calm handling, and a friendly atmosphere, with the pet club plan also described positively.
Services
- β’Preventative care: annual vaccinations, general health checks, and routine flea and worm treatments are all mentioned by clients, with the pet club plan repeatedly noted as good value.
- β’Nurse-led routine support: recent reviews mention dental checks and dental hygiene advice, nail clipping, and anal gland care, with one owner also highlighting a follow-up call about a diet plan.
- β’Appointments for new concerns: reviewers describe being seen quickly for problems including lethargy and accidental mess or exposure, with some owners saying they were fitted in the same day or seen the next day.
- β’Consultations and follow-up: owners often mention thorough examinations, detailed treatment plans, and vets explaining the reasoning behind recommendations; support with queries via PetsApp is also praised.
Pricing
No published pricing information is currently available for this clinic, though some reviewers say the pet club plan offers good value.
People
- β’Dr Amy Jackson β mentioned by name and praised for being thorough, reassuring, and good with cats and dogs.
- β’Veterinary nurses, reception team, and vets β reviews regularly describe the wider team as friendly, calm, patient, efficient, supportive, and helpful with both pets and owners.
Reviews
Pennard Vets has a 4.8/5 Google rating from 232 reviews. Recent feedback commonly highlights
- β’Friendly, relaxed visits: owners often describe a welcoming atmosphere and say pets are calm with the team, including dogs being relaxed with the nurses.
- β’Thorough care and clear explanations: several reviews mention detailed examinations, treatment plans, and practical advice on next steps.
- β’Useful routine and nurse-led help: recent examples include dental checks, nail clipping, anal gland care, and follow-up advice on diet and dental hygiene.
- β’Responsive, supportive service: clients continue to praise helpful communication, including support with queries via PetsApp and quick access for appointments when concerns come up.

