Pennard Vets – Vets in West Malling
Clinic Overview
Pennard Vets in West Malling is presented as an independent practice, with a 4.8★ Google rating from 206 reviews. It appears set up for routine preventative care such as vaccinations, parasite treatments and health checks, alongside prompt help for urgent concerns, including same-day or next-day appointments in some cases. Reviews consistently highlight thorough examinations, clear explanations, and a calm, friendly approach with pets and owners.
Pennard Vets in West Malling is presented as an independent practice, with a 4.8★ Google rating from 206 reviews. It appears set up for routine preventative care such as vaccinations, parasite treatments and health checks, alongside prompt help for urgent concerns, including same-day or next-day appointments in some cases. Reviews consistently highlight thorough examinations, clear explanations, and a calm, friendly approach with pets and owners. A monthly plan is also mentioned positively by several clients.
Services
- •Preventative care: annual vaccinations, general health checks, and routine flea and worm treatments are all mentioned by clients.
- •Appointments for new concerns: reviewers describe being seen quickly for issues including lethargy and accidental mess or exposure, with some owners saying they were fitted in the same day or seen the next day.
- •Consultations with clear explanations: owners often mention thorough examinations and vets explaining the reasoning behind treatment recommendations.
- •Support between visits: one reviewer specifically mentions the team being helpful with queries both in person and via PetsApp.
- •Monthly plan: a subscription-style plan is repeatedly described as good value, although inclusions are not listed.
Pricing
No published pricing information is currently available for this clinic, although one reviewer described costs as reasonable and others said the monthly plan was worth the money.
People
- •Dr Amy Jackson — mentioned by name and praised for being thorough, reassuring, and good with cats and dogs alike.
- •Reception, nursing staff, and vets — reviews regularly describe the wider team as friendly, calm, patient, efficient, supportive, and non-judgemental.
Reviews
Pennard Vets has a 4.8/5 Google rating from 206 reviews. Recent feedback commonly highlights
- •Warm, calm handling: many owners say their pets are relaxed with the team, including dogs being calm with the nurses and pets happy to attend.
- •Thorough care: several reviews mention detailed examinations and clear explanations of treatment recommendations.
- •Helpful, responsive service: clients describe quick appointments, including same-day and next-day access, plus helpful responses to queries through PetsApp.
- •Consistently positive overall experience: reviewers frequently praise the friendliness of the whole team; one review found the West Malling branch slightly less warm than another Pennard site, but still said the team were efficient and fitted them in the same day.
