Rabbit getting nails clipped at vet

Pennard Vets

#1 Vet in West Malling, Kent

4.8
Independent Clinic

Pennard Vets – Vets in West Malling

Updated January 2026
Independent Clinic

Clinic Overview

Pennard Vets is described by reviewers as an independent practice, with a 4.8★ Google rating from 191 reviews. From the experiences shared, it seems set up for routine preventative care (annual vaccinations and health checks) as well as same-day help for urgent concerns (for example, lethargy and a paint-covered coat). Owners repeatedly mention thorough examinations with clear explanations of the treatment rationale, and some note being fitted in on the same day when they called.

Pennard Vets is described by reviewers as an independent practice, with a 4.8★ Google rating from 191 reviews. From the experiences shared, it seems set up for routine preventative care (annual vaccinations and health checks) as well as same-day help for urgent concerns (for example, lethargy and a paint-covered coat). Owners repeatedly mention thorough examinations with clear explanations of the treatment rationale, and some note being fitted in on the same day when they called. A monthly plan/subscription is also referenced several times as good value.

Services

Based on the website information provided and the latest reviews available to us, the following are specifically mentioned

  • Annual vaccinations (“annual jab”)
  • Health checks (with reviewers noting thorough exams)
  • Same-day appointments when needed (reported by one owner who was fitted in the day they called)
  • Assessment and treatment advice for illness/lethargy (multiple visits in a week for a cat’s lethargy were mentioned)
  • Help with accidental exposures/messes (a cat brought in after getting coat covered in wall paint)
  • Monthly plan / subscription service (details and pricing not stated in the inputs)

People

  • Dr Amy Jackson (vet) — mentioned by name for helping put a nervous dog and their owners at ease (“warming smile” and making them feel comfortable).
  • Reception, nursing staff, and vets — several reviewers comment on the team being friendly and supportive; one review highlights a non-judgemental attitude and a focus on what’s best for the animal.

Reviews

4.8 stars from 191 reviews. - Thorough, explained care: owners mention detailed exams and vets explaining what’s going on and why a treatment is recommended.

  • Responsiveness and access: examples include being seen quickly, being fitted in same day, and fast replies to messages/calls.
  • Handling anxious pets and nervous owners: reviewers describe pets who “don’t mind going,” and staff putting families at ease.
  • Monthly plan value: multiple owners recommend the monthly plan/subscription as “worth the money” / “excellent value,” without specific inclusions stated.
  • A small note of variability in warmth between teams: one reviewer contrasted a calmer, kinder feel at another Pennards site with this team being “pleasant and fairly warm,” while still thanking them for fitting in a same-day appointment.

Location

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Nearby Vets

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Treats:
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