Rabbit getting nails clipped at vet

Pennard Vets

#1 Vet in West Malling, Kent

4.8
Independent Clinic

Pennard Vets – Vets in West Malling

Updated January 2026
Independent Clinic

Clinic Overview

Pennard Vets is described by reviewers as an independent practice, with a 4.8★ Google rating from 191 reviews. From the experiences shared, it seems set up for routine preventative care (annual vaccinations and health checks) as well as same-day help for urgent concerns (for example, lethargy and a paint-covered coat). Owners repeatedly mention thorough examinations with clear explanations of the treatment rationale, and some note being fitted in on the same day when they called. A monthly plan/subscription is also referenced several times as good value.

Services

Based on the website information provided and the latest reviews available to us, the following are specifically mentioned

  • Annual vaccinations (“annual jab”)
  • Health checks (with reviewers noting thorough exams)
  • Same-day appointments when needed (reported by one owner who was fitted in the day they called)
  • Assessment and treatment advice for illness/lethargy (multiple visits in a week for a cat’s lethargy were mentioned)
  • Help with accidental exposures/messes (a cat brought in after getting coat covered in wall paint)
  • Monthly plan / subscription service (details and pricing not stated in the inputs)

People

  • Dr Amy Jackson (vet) — mentioned by name for helping put a nervous dog and their owners at ease (“warming smile” and making them feel comfortable).
  • Reception, nursing staff, and vets — several reviewers comment on the team being friendly and supportive; one review highlights a non-judgemental attitude and a focus on what’s best for the animal.

Reviews

4.8 stars from 191 reviews. - Thorough, explained care: owners mention detailed exams and vets explaining what’s going on and why a treatment is recommended.

  • Responsiveness and access: examples include being seen quickly, being fitted in same day, and fast replies to messages/calls.
  • Handling anxious pets and nervous owners: reviewers describe pets who “don’t mind going,” and staff putting families at ease.
  • Monthly plan value: multiple owners recommend the monthly plan/subscription as “worth the money” / “excellent value,” without specific inclusions stated.
  • A small note of variability in warmth between teams: one reviewer contrasted a calmer, kinder feel at another Pennards site with this team being “pleasant and fairly warm,” while still thanking them for fitting in a same-day appointment.

Location

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Nearby Vets

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Treats:
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