Kings Hill Veterinary Clinic is located in West Malling, offering a range of veterinary services and functioning as a Veterinary Nurse Training facility. The clinic has a Google Maps rating of 4.4 stars based on 87 reviews. While this rating suggests generally positive feedback, a closer look at the written reviews reveals a more nuanced picture, with notable concerns raised by some clients.

A recurring theme in the reviews is dissatisfaction with customer service and perceived prioritization of profit over animal care. Carla Dowdeswell criticized the clinic for requiring an appointment for recurring treatment, labeling it as a money-focused practice. Walker Boyd expressed frustration over a refusal to scan a cat for a chip, highlighting a perceived lack of duty of care. Additionally, a review by PAWS ON TOURS recounts a negative experience involving a mismanaged appointment and poor communication, resulting in a charge for an incomplete procedure.

Conversely, Natasha Thompson shared a positive experience, praising the compassionate treatment her sick cat received, culminating in thoughtful follow-up from the staff. This highlights the clinic's capability for empathetic care, at least in some instances.

Overall, Kings Hill Veterinary Clinic presents a mixed picture: while it maintains a solid rating and offers specialized training, there are significant concerns about customer service and pricing transparency. Prospective clients might want to weigh these factors and consider both high and low reviews when making a decision.