Putlands Veterinary Surgery

Services

• •General veterinary care across multiple species: the practice sees cats, dogs and small pets, and reviews also mention chickens, ducks and guinea pigs. Website information also refers to horses and farm animals.
• •Routine and preventive care: routine vaccinations are listed, and owners describe check-ups, ongoing care and support for long-term pets.
• •Consultations, treatment planning and medication dispensing: the clinic offers surgical consultations and has an on-site dispensary. Recent examples include an urgent health check and medication for a dog with a swollen face, as well as treatment for ducks and poultry.
• •Small pet and bird care: review examples include a guinea pig dental assessment and same-day appointments for ducks and a bantam chicken.
• •End-of-life support and aftercare: owners describe respectful euthanasia support for a cat, including thoughtful follow-up from the team.
• •Emergency arrangements and training: 24-hour emergency care is available through out-of-hours providers, and the clinic is also noted as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Examples mentioned by owners include about £80 for a guinea pig consultation with medication and around £360 for a possible follow-up dental procedure under anaesthetic. Feedback on cost is mixed: one recent owner described urgent treatment as reasonably priced, while others questioned value for money or were unhappy with administration around a paid health-plan wormer.

People

• •Zoe: praised for kind, thoughtful care for an elderly bantam chicken.
• •Rebecca: mentioned very positively for respectful, supportive help during a cat’s end-of-life visit.
• •Maria: highlighted in an earlier review for a knowledgeable and empathetic first check-up for a rescued cat.
• •Reception and wider team: reviews repeatedly mention friendly staff, reassuring handling and same-day appointment booking.

Reviews

Google rating: 4.4/5 from 232 reviews.

• •Caring, friendly staff is the strongest repeated theme, with owners describing the team as kind, supportive and focused on keeping animals comfortable.
• •Same-day and urgent access comes up several times, including for a dog with a swollen face and for poultry owners needing prompt appointments.
• •Breadth of species seen stands out in recent feedback, with positive experiences reported for dogs, cats, ducks and chickens.
• •Negative feedback is mostly about administration or perceived value rather than manner with animals, including a complaint about a health-plan wormer not being sent, one guinea pig consultation that an owner felt missed a common issue, and one isolated non-clinical complaint about damage to a garden wall.