Pennard Vets Tonbridge – Vets in Tonbridge
Clinic Overview
Pennard Vets Tonbridge is independent and employee-owned. The practice says it handles its own out-of-hours work, with the intention that clients “will always see a familiar face whenever needed.” It also states it holds Stress-Free and Positive Pet accreditation.
From the latest reviews, owners repeatedly mention help with nervous cats and dogs (patients described as “very nervous” or “difficult”), quick access to appointments, and specific treatments including microchipping, vaccination, emergency response after a pet ate a “rogue item,” and physiotherapy for arthritis-related stiffness/limping.
Services
- •Out-of-hours care: The clinic states it handles its own out-of-hours work (rather than outsourcing), aiming for continuity with familiar staff.
- •Emergency response: Mentioned in reviews in relation to an incident where a pet ate an item and owners felt the response was “amazing.”
- •Vaccinations: One review specifically describes bringing a nervous cat for vaccination.
- •Microchipping: One review describes a microchip being inserted with minimal stress for the kitten.
- •Physiotherapy: Reviews mention physio sessions for a dog with arthritis-related stiffness/limping, with improvement after “just a few sessions.”
- •Support for anxious/difficult patients: Multiple reviews describe staff being patient and accommodating with nervous or difficult pets.
People
- •Georgia (nursing staff): Mentioned by name as “a credit to the practice,” with the reviewer highlighting how the team accommodates a “very difficult patient.”
- •Caron (physio): Named as providing physiotherapy; an owner reports noticeable improvement in their dog’s arthritis stiffness and limping after a few sessions.
- •Unspecified vets/nurses: Several reviews describe staff taking time with nervous animals, and answering “a billion questions” from children about a puppy.
Reviews
4.8 stars from 410 reviews. - Owners frequently describe staff being patient with nervous or difficult pets, including anxious cats and dogs.
- •Multiple reviews mention good communication and taking time to answer lots of questions, including from children.
- •Prompt appointments and being “quick to see” pets are recurring points.
- •Specific care examples include vaccination, microchipping, an emergency ingestion incident, and physiotherapy with reported mobility improvement.
Special Services
Animals Treated at Pennard Vets Tonbridge
Animals We Treat
Companion Animals
Opening Hours – Pennard Vets Tonbridge
Opening Hours
Hours
Reviews for Pennard Vets Tonbridge
Note: Showing the 5 most recent Google reviews out of 410 we track in total. Recent reviews may not be representative of overall sentiment.
Rachel Denton
in the last week
We can't thank the staff at Tonbridge Pennards enough for their care and treatment of our lovely cat Max 🐱 and also for their kindness and understanding of how important he was to us throughout all of our visits to them. We have also visited the Sevenoaks and Borough Green branches once or twice and have found them just as caring and understanding. Highly recommended.
Helen Prudence
in the last week
Friendly staff that take good care of your fur babies. I normaly go to pennards westmalling have done for 40 years but because they don't operate any more at West Malling so I had to go to Tonbridgebut they where lovely there too.
Andrea Michelle
in the last week
Excellent Care, Kindness and Communication. The whole team is professional, friendly, and made my nervous dog feel safe, calm and special.
Susan “Sus” Upton
in the last week
Very good vets lovely people there very helpful thank you and quick to see my lovely cat Gizmo very attentive very pleased at the treatment they gave him thank so much staff and veterinary vet
Tony Thornton
in the last week
Our kitten showed no nervousness at all and didn’t even flinch when a microchip was inserted.I think she enjoyed her visit. All the staff wonderful.
Michelle King
a week ago
Wonderful staff! They really do care and make my dogs feel special at every visit. I always manage to get a prompt appointment when needed and the service is second to none. Thank you x
Nikki Howell
a month ago
Everyone at the practice is so friendly and compassionate. Digby is a very difficult patient and they go above and beyond to accommodate him. Georgia is a credit to the practice and amazing at her job, the nursing staff are equally brilliant. Would 100% recommend.
Susan Francis
a month ago
I went with a very nervous cat that had lived outside for 7 years for vaccination. The vet, she was amazing and very patient. I would highly recommend them and will continue to use them now for my other cat.
Stephanie Keefe
4 months ago
We love our vets and we especially love how much they love our pet! We only choose the best for our best boy. The nurses have been so supportive, so caring and patient with a billion questions from the kids about the puppy and patiently answered them all. Their emergency response was amazing too when a rogue item was eaten! Thanks
Katie Patfield
5 months ago
Flossie has been seeing Caron the physio and after just a few sessions is like a different dog. She has a walk in the morning and then a sleep and when she wakes up she is stiff with arthritis and limping around the house - but honestly there is barely a limp in sight at the moment and she’s bounding around and also looks much brighter and happier - whatever Caron has done has worked wonders!!
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