Pennard Practice Ltd (TA Priory Lodge Vets) – Vets in Tonbridge
Clinic Overview
- Recent reviews are mostly very positive, with owners praising friendly reception staff, helpful nurses and vets, and a practice-wide sense of warmth and professionalism. - Several owners describe pets being relaxed or even happy to visit, with nervous animals helped by calm handling, reassurance and treats. - Communication is a recurring strength: reviewers mention informative first visits, careful explanations, and vets taking age and diagnosis into account without pushing extra procedures.
Priory Lodge Vets presents itself as an independent, employee-owned small animal practice in Tonbridge, and notes its B Corp certification. It sees dogs, cats, rabbits and other small animals, and says it provides its own out-of-hours care so clients can see a familiar face. Recent feedback is largely very positive about the team’s friendliness, communication and handling of nervous pets, although one recent review reports a serious negative experience following a routine spay.
Services
- •Small animal care: appointments for dogs, cats, rabbits and other small animals; reviews also mention treatment for a ferret.
- •Routine preventive care: annual check-ups and vaccinations are specifically mentioned in reviews.
- •Medical consultations and investigations: reviews highlight careful assessment, clear explanations, and examples such as ear checks and explaining an ear infection with a model.
- •Surgery: spay surgery is referenced in recent feedback.
- •Out-of-hours care: the practice says it handles its own out-of-hours work rather than outsourcing it.
- •Pet Health Club: listed benefits include unlimited vet and nurse consultations, routine flea and worm treatment, unlimited nail clips and anal gland checks, annual senior blood and urine tests, and blood pressure checks.
- •Training: the practice is noted as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average for cost, based on a partial sample of comparable services.
People
- •Ruth: praised for kind, concerned care and for explaining a cat’s symptoms clearly.
- •Dirk Brink: singled out for being patient and reassuring with nervous dogs, and for giving clear explanations.
- •Reception, nursing and vet teams: reviews consistently mention friendly reception staff, helpful nurses, and a caring clinical team across the practice.
Reviews
Google rating: 4.7/5 from 333 reviews.
- •Recent reviews are mostly very positive, with owners praising friendly reception staff, helpful nurses and vets, and a practice-wide sense of warmth and professionalism.
- •Several owners describe pets being relaxed or even happy to visit, with nervous animals helped by calm handling, reassurance and treats.
- •Communication is a recurring strength: reviewers mention informative first visits, careful explanations, and vets taking age and diagnosis into account without pushing extra procedures.
- •One January 2026 review reports a dog dying after a routine spay and criticises the aftercare; this is a serious negative account that contrasts with the otherwise strongly positive recent feedback.
