Warren House Veterinary Group - Rochester Surgery – Vets in Rochester
Clinic Overview
- Many positive reviewers say they have used the practice for years, suggesting strong long-term relationships with the team. - Positive comments regularly mention caring staff, a professional approach, and a notably clean clinic. - A small number of critical reviews describe waiting past appointment times and problems with medication availability or collection.
Warren House Veterinary Group – Rochester Surgery is the Rochester branch of Warren House Veterinary Group and is part of Linnaeus. The group says it has been treating pets since 1982 across four small-animal practices, and the website indicates this surgery sees cats, dogs and rabbits. Recent feedback is mostly positive, with many long-standing clients praising the caring team and clean environment, though a small number of reviewers raise concerns about delays, medication supply and unexpected charges.
Services
- •Small-animal veterinary care for cats, dogs and rabbits.
- •Consultations for new and ongoing health concerns, with medication prescribing also mentioned in reviews.
- •Reviews give a few examples of the kinds of cases seen here, including long-term dog care and one consultation where possible causes discussed included geriatric vestibular disease and brain tumour.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One reviewer mentions paying over £200 for a consultation and medication, and some negative feedback also centres on concerns about charges that owners say were not clearly agreed in advance.
People
- •Natalie, Pam and Sue are named positively by one owner, who says their puppy was under good care.
- •Reviewers also describe the wider team as caring, professional and supportive, and one vet is specifically praised as empathetic, professional and friendly.
Reviews
Google rating: 4.6/5 from 264 reviews.
- •Many positive reviewers say they have used the practice for years, suggesting strong long-term relationships with the team.
- •Positive comments regularly mention caring staff, a professional approach, and a notably clean clinic.
- •A small number of critical reviews describe waiting past appointment times and problems with medication availability or collection.
- •Some negative reviewers also raise concerns about unexpected charges and, in one older review, distress caused by follow-up communication around ashes and cremation arrangements.
