Clinic Overview
- Many recent reviewers describe the team as consistently caring, courteous, and professional, with several saying they would not go anywhere else. - Front-of-house service stands out positively, with praise for friendly reception staff, prompt follow-up, and helpful handling of requests. - Clients also mention gentle handling and a calm approach with nervous pets, helping make visits less stressful.
Thanet Vets is a Margate practice that is part of IVC Evidensia. It provides general veterinary care including routine check-ups, illness appointments, urgent assessments, end-of-life care, and veterinary nurse training. Recent feedback is largely very positive, with clients often describing the team as friendly, professional, efficient, and caring.
Services
- •General veterinary care: Routine health checks, illness appointments, and ongoing advice for common pet health concerns.
- •Urgent appointments: Owners describe being able to book quickly when needed, including a same-day visit for a dog that was vomiting blood, with a thorough examination and clear explanations.
- •Support for anxious pets: Reviews mention staff being especially good with nervous dogs, helping pets and owners feel at ease and keeping visits as low-stress as possible.
- •End-of-life care: Kind and supportive euthanasia care is mentioned by a client who had to say goodbye to their dog.
- •Training role: The clinic is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Tim (vet): Praised for being informative, remembering individual animals, and giving thoughtful care and advice.
- •Antonia (vet): Described by a long-term client as fantastic, with reassuring care and advice.
- •Liz (receptionist): Specifically thanked for being exceptionally helpful, professional, and going above and beyond.
- •Reception team: Reviews regularly describe the front-of-house staff as friendly, polite, professional, and helpful.
Reviews
Thanet Vets has a 4.6-star Google rating from 405 reviews.
- •Many recent reviewers describe the team as consistently caring, courteous, and professional, with several saying they would not go anywhere else.
- •Front-of-house service stands out positively, with praise for friendly reception staff, prompt follow-up, and helpful handling of requests.
- •Clients also mention gentle handling and a calm approach with nervous pets, helping make visits less stressful.
- •A smaller number of comments are critical; one older incident described dissatisfaction after an emergency procedure and how the complaint was handled.
