Vets Now Herne Bay

Vets Now Herne Bay is part of the Vets Now out-of-hours emergency network and operates within IVC Evidensia, handling urgent and critical cases when regular practices are closed, including nights, weekends and holidays. The clinic offers rapid assessment along with diagnostics such as blood tests and scans, and can provide inpatient or overnight care when needed. Recent reviews continue to highlight prompt access and compassionate support in emergencies and end-of-life situations, although one owner described inconsistent advice between two vets.

Services

• •Out-of-hours emergency care: Urgent and critical treatment when daytime practices are closed, including nights, weekends and holidays.
• •Small animal care: The clinic’s emergency caseload includes common household pets; recent reviews mention dogs, cats and a rabbit.
• •Assessment and diagnostics: Triage, blood tests and scans/imaging are all mentioned, with several owners saying pets were seen immediately or within 30 minutes.
• •Treatment and ongoing care: Owner reports mention injections, antibiotics, strong pain relief, wound care for a bite injury, and overnight/inpatient stays when monitoring was needed.
• •Procedures and end-of-life care: Reviews describe euthanasia carried out with owners present, and one owner also reported extensive dental treatment with multiple extractions and root removal.
• •Remote access: Video consultations with a vet are promoted by Vets Now.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets are named in the available information. Reviews consistently praise the wider team — including reception, nurses, vets and one vet nurse — for being kind, reassuring and supportive during urgent visits and euthanasia appointments, although one owner felt communication and clinical opinions differed between two vets on separate visits.

Reviews

4.6 stars from 513 Google reviews. Recent feedback is largely very positive, with one detailed negative account.

• •Fast access is a strong recurring theme, with owners describing pets being seen immediately, rushed through on arrival, or treated within 30 minutes, including during the early hours of the morning.
• •Compassionate handling stands out in many reviews. Staff are repeatedly described as kind, attentive, supportive and professional, particularly when owners were distressed or saying goodbye to a pet.
• •Examples of care mentioned in recent reviews include scans, antibiotics and strong pain relief to help a dog through the night before surgery, treatment for sudden illness in a rabbit, bite-wound care, and euthanasia support for a very unwell cat.
• •Cost is the main drawback mentioned. Some owners say emergency treatment is expensive, and one detailed review also raised concerns about differing opinions between two vets and how test results and prognosis were explained.