Vets4Pets – Vets in Canterbury
Clinic Overview
- Recent feedback is mixed but leans negative, with several reviewers describing poor empathy, blunt communication or an unfriendly manner, including during cat consultations and one bereavement-related visit. - Reception and nursing staff are more consistently praised, with positive comments about friendly service, smooth kitten vaccinations, and a nurse arranging prompt vet attention when another problem was spotted during a routine visit. - Some reviews raise concerns about clinical judgement or thoroughness in individual cases, including a rabbit consultation and a disputed phantom-pregnancy assessment before a planned spay.
Vets4Pets Canterbury is part of the Vets4Pets network and operates as a modern small-animal clinic. The practice has in-house diagnostics and pharmacy facilities, an operating theatre, a hospital ward and isolation support, and it is also listed as a veterinary nurse training facility. When the clinic is closed, emergency care is provided via Vets Now.
Services
- •Routine and preventive care: vaccinations, microchipping, nurse clinics, weight clinics, prescriptions, nail clips, and routine neutering and spaying. Reviews also mention quick kitten vaccinations and a nurse escalating a nail-clip visit into a same-day vet appointment after spotting a burst lump.
- •Surgery and dentistry: operating theatre, anaesthesia, dental treatment, and orthopaedic procedures including cruciate surgery, fracture repair and arthroscopy.
- •Diagnostics and monitoring: in-house laboratory testing for biochemistry and haematology, blood pressure monitoring, digital X-ray, ultrasound and endoscopy.
- •Hospital and inpatient support: hospital ward, isolation unit and oxygen chamber.
- •Additional services: behaviourist support, home visits, and pet travel paperwork including animal health certificates and export-related paperwork.
- •Out-of-hours care: emergency cover is arranged through Vets Now.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Publicly mentioned examples include £59 for a consultation, £85 for medication linked to a suspected phantom pregnancy, and dental pricing discussed as £250 initially with paperwork later showing a wider £285–£600 range. Reviews regularly mention frustration about estimates, added costs and unclear communication around fees, although one reviewer said the clinical treatment itself was good.
People
- •Deividas Daunoras — Veterinary Surgeon. The website notes that he is a DEFRA-appointed Local Veterinary Inspector (LVI) who can issue pet passports and assist with non-commercial pet export paperwork, and says he has an interest in dermatology.
- •Dr Ashley Wong — Veterinary Surgeon.
- •Tineka Lashmar — Practice Manager, RVN, A1 Assessor.
- •James Osborn — listed on the website.
- •Reviews also frequently mention friendly reception and nursing staff, especially around vaccinations and nurse-led appointments, while some reviews are critical of a vet referred to as David.
Reviews
Vets4Pets Canterbury has a 4.0/5 Google rating from 125 reviews.
- •Recent feedback is mixed but leans negative, with several reviewers describing poor empathy, blunt communication or an unfriendly manner, including during cat consultations and one bereavement-related visit.
- •Reception and nursing staff are more consistently praised, with positive comments about friendly service, smooth kitten vaccinations, and a nurse arranging prompt vet attention when another problem was spotted during a routine visit.
- •Some reviews raise concerns about clinical judgement or thoroughness in individual cases, including a rabbit consultation and a disputed phantom-pregnancy assessment before a planned spay.
- •Pricing transparency is a recurring issue in reviews, particularly around consultation costs, medication charges and dental estimates that later appeared broader on paperwork.
