Canterbury Sturry Road Vets4Pets Ltd – Vets in Canterbury
Clinic Overview
- Recent feedback is strongly positive about the team’s kindness, friendliness and professionalism, with several owners saying they have felt well looked after over multiple visits or years. - Communication stands out as a consistent strength, with reviewers saying vets explain examinations and next steps clearly and do not make them feel rushed. - Compassion around difficult cases is a major theme, including thoughtful support during illness and euthanasia, plus flowers, cards and other small gestures that owners found meaningful.
Services
- •General veterinary care and follow-up: routine consultations, treatment planning and ongoing care. Recent reviewers often mention clear explanations during appointments and a calm, caring approach.
- •Diagnostics and monitoring: in-house laboratory testing, blood pressure monitoring, digital X-ray and ultrasound.
- •Surgery and advanced procedures: soft tissue surgery, ear surgery, anaesthesia support, endoscopy, orthopaedic surgery and ophthalmology.
- •Medical, preventive and supportive care: dentistry, chemotherapy and cancer treatment, microchipping, nurse clinics, weight clinics and nutritional advice. Reviews also mention support with dental work, blindness, anxiety and handling pets sensitively when they are easily distressed.
- •Inpatient and higher-dependency care: hospitalisation, separate dog and cat wards, an isolation unit, and in-house blood transfusions.
- •Other listed services: pet passports or animal health certificates, rabbit medicine and testing, and small mammal medicine and surgery.
- •Emergency arrangements: when the practice is closed, out-of-hours care is listed through Vets Now Herne Bay.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The limited published information includes out-of-hours consultations via Vets Now Herne Bay from £324.50, and reviews are mostly positive overall, though one complaint raised a £25 claw-clipping fee that the owner felt was not made clear upfront.
People
- •Craig Mitchell: named by the practice and repeatedly praised in reviews for being friendly, professional and clear in explaining findings and treatment.
- •Shelly Thorne: named by the practice as a Registered Veterinary Nurse.
- •Natalia: warmly thanked in several reviews for compassionate support during serious illness and end-of-life care.
- •Sofie: mentioned positively alongside Natalia for kind, thoughtful support.
- •Wider team: recent reviews also praise the front desk and broader team for being welcoming, helpful and sensitive with anxious pets and owners.
Reviews
Google rating: 4.8/5 from 290 reviews.
- •Recent feedback is strongly positive about the team’s kindness, friendliness and professionalism, with several owners saying they have felt well looked after over multiple visits or years.
- •Communication stands out as a consistent strength, with reviewers saying vets explain examinations and next steps clearly and do not make them feel rushed.
- •Compassion around difficult cases is a major theme, including thoughtful support during illness and euthanasia, plus flowers, cards and other small gestures that owners found meaningful.
- •Practical handling of nervous or vulnerable pets is also mentioned positively, including helping a dog avoid a busy waiting room; a separate older complaint raised concern about fee transparency for claw clipping.
