Canterbury Sturry Road Vets4Pets Ltd

Canterbury Sturry Road Vets4Pets is part of the Vets4Pets group in Canterbury, Kent. The clinic presents itself as a modern, well-equipped practice with in-house diagnostics including a laboratory, digital X-ray and ultrasound, plus a hospital ward with separate dog and cat areas. Its listed capabilities go beyond routine consultations, with endoscopy, ophthalmology, orthopaedic surgery, chemotherapy and blood transfusions among the services described.

Services

• •General consultations and ongoing care: routine appointments, treatment planning and follow-up care, with reviews often mentioning clear explanations during examinations and discussions about next steps.
• •Diagnostics and monitoring: in-house laboratory testing, blood pressure monitoring, digital X-ray and ultrasound.
• •Surgery and advanced procedures: soft tissue surgery, ear surgery, anaesthesia support, endoscopy, orthopaedic surgery and ophthalmology.
• •Inpatient and higher-dependency care: hospitalisation, separate dog and cat wards, an isolation unit, and in-house blood transfusions.
• •Medical and preventive services: dentistry, chemotherapy and cancer treatment, microchipping, nurse clinics, weight clinics and nutritional advice.
• •Certificates and species covered: pet passports/animal health certificates, plus rabbit medicine and testing and small mammal medicine and surgery.
• •Emergency arrangements: when the practice is closed, out-of-hours cover is listed through Vets Now Herne Bay.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Specific figures mentioned include out-of-hours consultations via Vets Now Herne Bay starting from £324.50, and a £25 claw-clipping charge mentioned in a negative review. Review feedback on cost is mixed: one older review described pricing as reasonable, while a later complaint said the nail-clipping fee was not made clear in advance.

People

• •Craig Mitchell (vet): named by the practice and praised in reviews as friendly, helpful and clear in explaining findings.
• •Shelly Thorne (Registered Veterinary Nurse): named by the practice.
• •Natalia: thanked in recent reviews for compassionate support during a pet’s final illness and afterwards.
• •Sofie: mentioned positively alongside Natalia for kind, thoughtful care.
• •Wider team: several reviews highlight the team’s empathy, including flowers, cards and sensitive support after a pet’s death.

Reviews

Google rating: 4.9/5 from 281 reviews.

• •Many reviewers describe the team as friendly, polite and caring, with positive comments from owners who have used the practice over several years.
• •Compassion around difficult cases stands out strongly, with multiple owners mentioning sensitive handling of end-of-life situations and thoughtful gestures such as flowers, cards and practical emotional support.
• •Clear communication is a recurring theme, with reviewers saying vets explained examinations, treatment and future issues such as dental needs in an easy-to-understand way.
• •A negative note appears around pricing transparency: one review complains about a £25 claw-clipping charge not being explained upfront.