
Elham Valley Referrals, situated in Canterbury, is a highly regarded veterinary clinic specializing in emergency services, particularly eye-related conditions. With an impressive Google Maps rating of 4.7 stars from 79 reviews, the clinic demonstrates a strong commitment to quality care and customer satisfaction.
Numerous clients have praised the clinic for its exceptional service and expertise. Reviews frequently commend the friendly and compassionate staff, including the receptionist who adds a personal touch by having her dogs present. Specific mention is made of veterinary professionals like Rebecca and Bartek, who are noted for their skilled surgical interventions and post-operative care. These reviews highlight the clinic's success in treating complex eye conditions, such as cataracts and corneal ulcers, with significant recoveries reported.
Sarah Hunter, one of the reviewers, appreciated the attentive care her Chorkie received, noting the welcoming atmosphere and the staff's kindness. Kane Barnes expressed gratitude for the successful healing of his dog's eye ulcer, attributing it to the dedicated care provided by the staff, while Lynn Fishenden endorsed the clinic after her dog’s successful cataract surgery. Similarly, Eleanor Read and her cat Bushka benefited from the team's specialized knowledge, with a swift recovery following eye treatment. Toni Sage also shared a positive outcome, detailing the careful management of her cat's eye issues, despite the complexity added by pre-existing health conditions.
Pricing is described as transparent, with costs aligning with initial quotes and insurance processing handled efficiently. Overall, Elham Valley Referrals is highly recommended for its specialist veterinary services, particularly in ophthalmology, with a proven track record of successful outcomes and compassionate care.
Note: Showing the 5 most recent Google reviews out of 82 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
3 weeks ago
The staff are very nice, making a fuss of every animal that comes in (obviously the cats and dogs all have eye injuries). Examinations are very thorough. Easy to park and find on satnav.
a month ago
7 months ago
5 months ago
I took my 11 year old Chorkie here 3 times so far due to a non healing eye ulcer. Staff are friendly and helpful, the receptionist has her two lovely dogs with her too so sweet. Vets and nurses are friendly my chorkie loved the staff she even had treats from them
7 months ago
I took my 11 year old Chorkie here 3 times so far due to a non healing eye ulcer. Staff are friendly and helpful, the receptionist has her two lovely dogs with her too so sweet. Vets and nurses are friendly my chorkie loved the staff she even had treats from them
7 months ago
My dog peanut who already has 1 eye (she lost it when she was a pup) went because she got referred due to an ulcer. The staff were brilliant! The receptionist was so friendly and warm towards my dog. The vet and nurse was equally as great. Thankyou for helping Peanut 🙏 UPDATE: After having her eye debrided (basically making the ulcer bigger so new cells can regrow). Peanuts eye is fully healed and back to her normal self. Thankyou so much!
7 months ago
Thank you to all the team at Elham Valley Referrals. Rebecca operated on our dog Marley as he needed cataract surgery and Rebecca and her staff really looked after him. Two weeks on Marley is coping well and enjoying Rebecca's gift of sight and would 100% recommend.
12 months ago
The staff and their specialist expertise, attention to detail, care and consideration was wonderful, and at a time of great worry for us with our extremely timid and partly feral little cat, Bushka. We’d like to thank all of the staff, especially Bartek, Rebecca, Sonia and Becky who treated us and little Bushka so brilliantly. Her eye treatment for sequestra and corneal ulcer was in June this year. Her recovery was just as Barkek had hoped it would be and very soon after the stitches were removed you’d never know she’d had any eye problem or cone-related ordeal! She’s a happy princess again 😇😁. It’s incredibly reassuring to know there are such kind people with such skill, knowledge, aptitude and immaculate dexterity so near at hand. Thank you all so very much, from Elly, Gareth and Bushka.
2 years ago
My cat was referred to Elham with a suspected perforated cornea. He had an in-depth consultation and was admitted immediately for surgery, having a graft put onto his cornea and his 3rd eyelid closed. Unfortunately that evening his other eye developed the same issue, meaning he had to be seen as an emergency the next day. The second eye was not as severe as the first but he had to have his 3rd eyelid closed on that eye as well. This cat has other health issues including autoimmune disease with steroid treatment which can impact healing but within 2months we have gone from completely closed eyes, which I thought he may lose, to having full vision with very little sign that there was anything wrong, apart from regular eye drops. Now we just have to keep our fingers crossed it doesn’t reoccur… If it wasn’t for Elham, he probably would have ended up losing both eyes. The treatment is expensive, but as it is very much specialist treatment that is to be expected. I’ve always bee. Charged exactly what was quoted and they processed my insurance form after the 2nd check up once we knew he was recovering. Photos show initial eye issue, 2nd eye issue with one closed eye, both eyes closed and now, in recovery.
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