Elham Valley Referrals

Elham Valley Referrals is an independent practice focused on veterinary ophthalmology (animal eye conditions), with a stated 24-hour emergency and out-of-hours service for eye cases. Based on the website and reviews, it’s set up for specialist diagnostics and eye surgery rather than routine primary-care work: examples mentioned include cataract surgery and corneal graft procedures. Reviewers repeatedly describe very thorough examinations, and several give outcome-focused updates (for example, an ulcer treated with eye debridement healing fully; cataract surgery leading to improved vision).

Services

From the website (specialist ophthalmology)

• •Cataract surgery (phacoemulsification) with prosthetic intraocular lens placement
• •Glaucoma assessment (gonioscopy and tonometry)
• •Investigation of blindness, including electroretinography and ocular ultrasound
• •Intraocular microsurgery
• •Corneal surgery, including advanced grafts, biomatrix corneal repair, and collagen cross-linking techniques
• •Laser surgery for tumours, glaucoma, and retinal detachment
• •Corrective/reconstructive eyelid surgery
• •Electrolysis and cryosurgery
• •Clinical and genetic screening for inherited eye disease in dogs
• •24-hour emergency and out-of-hours service (as stated on the site)

From reviews (examples of what owners say their pets received)

• •Management of non-healing corneal ulcers
• •Eye debridement for an ulcer (described by an owner as “making the ulcer bigger so new cells can regrow”)
• •Cataract surgery
• •Corneal graft and third-eyelid closure (“3rd eyelid closed”) for a suspected perforated cornea; next-day emergency review when the other eye deteriorated

Pricing

• •One reviewer says specialist eye treatment was expensive, but also states they were charged exactly what was quoted and that an insurance form was processed after the 2nd check-up once recovery was established.

People

• •Rebecca (named in reviews): described as the clinician who performed cataract surgery; owners credit her with improved vision (“gift of sight”) and say her team “really looked after” their dog during the process.
• •Bartek, Sonia, Becky (named in reviews): thanked for treating a very timid/partly feral cat with an eye condition (sequestra and corneal ulcer). The owner highlights handling that was sensitive during a stressful period and reports the recovery matched expectations after stitches were removed.
• •Reception team / nursing team: multiple owners mention a warm, friendly reception, pets being put at ease (treats mentioned), and staff “making a fuss of every animal,” alongside thorough examinations.

Reviews

Google rating: 4.7 stars from 82 reviews.

• •Eye-only referral caseload: owners explicitly mention being referred for ulcers, corneal perforation, cataracts, and other eye injuries/conditions.
• •Detailed consults and clear clinical process: “very thorough” examinations; step-by-step treatments described (e.g., debridement; grafting; third-eyelid closure).
• •Reported outcomes with follow-up updates: healed ulcers and restored/maintained vision are repeated themes, including a long recovery timeline (e.g., “within 2 months… full vision with very little sign”).
• •Emergency responsiveness noted in specific cases: one owner describes immediate admission for surgery and being seen as an emergency the next day when the second eye worsened.
• •Cost/quoting and insurance admin mentioned: one reviewer notes high cost but says invoices matched quotes and insurance paperwork was handled after early rechecks.