Emergency Vets in Broadstairs

## Summary Briar House Veterinary Surgery describes itself as part of the Kent Veterinary Surgeries group, and its website also states it is “independently owned by DNA Vetcare”; one recent reviewer similarly attributes fee changes to the practice “becoming part of a large corporate company.” It offers 24/7 emergency care and inpatient hospitalisation, with recent reviews describing overnight stays and ongoing monitoring. What it seems set up for, based on the site and reviews: - **Emergency and inpatient cases**: owners mention being transferred in for **overnight, 24-hour care** for acute illness, and being seen quickly on arrival. - **Surgery including intestinal foreign-body removal**: a dog initially admitted with suspected pancreatitis was later found to have a **corn-cob foreign body**, which was surgically removed. - **Longer-term medical management**: one owner describes **over two years of treatment for hyperthyroidism** with the same vet. - **Handling anxious pets**: multiple owners note staff **making a fuss of nervous dogs to calm them** before appointments. ## Services From the clinic website and recent reviews, the practice offers: - **Emergency veterinary care (24/7/365)**, including admissions and overnight monitoring. - **Hospitalisation/inpatient care** (mentioned both on the site and in reviews of overnight stays and regular condition updates). - **Surgery & medicine**, including: - **Intestinal foreign-body surgery** (corn cob removal described in a review). - **Keyhole surgery** (listed on the website). - **BOAS grading clinic** (listed on the website). - **Preventative healthcare** and **health checks/clinics** (listed on the website). - **Pet travel advice** (listed on the website). - **Care for a range of animals**, with one long-term client noting the practice makes sure someone is available who is **knowledgeable about pet rats**. ## Pricing Explicit fees mentioned in recent reviews: - **Blood-taking fee:** **£30** - **Insurance paperwork admin fee:** **£7.50** A reviewer also says the clinic’s **VIP plan** is “great value for money,” but no prices or inclusions are stated in the information provided. ## People Named team members mentioned in the latest reviews: - **Enrico (vet)** – described as performing surgery to remove an intestinal foreign body (corn cob) and keeping an owner “constantly updated” during a hospital stay; also praised for explaining end-of-life options clearly and compassionately. - **Leanne (vet)** – credited with treating a cat’s **hyperthyroidism** over more than two years; the owner highlights her gentle manner helping a reluctant patient accept treatment. - **Becca (nursing/support team)** – thanked for thoughtful handling after a pet had passed away, including saving fur keepsakes without needing to be prompted. ## Reviews **4.8 stars from 684 reviews.** Themes below are drawn from the latest written reviews available to us. - **24/7 and inpatient care are used in practice**, not just advertised: owners describe transfers for **overnight 24-hour care**, admissions, and ongoing monitoring. - **Clear communication during serious illness**: owners mention being **kept updated** during hospitalisation and being given **options explained clearly**, including on a pet’s last day. - **Specific clinical outcomes are cited**, including a dog described as having its life saved, and a case where suspected pancreatitis led to discovery and surgical removal of an **intestinal foreign body**. - **Support for nervous pets**: staff are repeatedly described as calming dogs by giving them attention and reassurance before seeing the vet. - **Cost/fees are a recurring negative detail for at least one reviewer**: they object to a **£30 blood-taking fee** and a **£7.50 insurance admin fee**, while noting the practice resolved their earlier issue and that the VIP plan felt good value.