Plunketts - Ramsgate Veterinary Surgery | Vets in Ramsgate, Kent

- Communication and aftercare stand out: owners describe being kept informed from first consultation through to post-operative follow-up. - Flexible, helpful service is a recurring theme: several reviewers mention last-minute urgent appointments, appointments arranged around schedules, and supportive reception staff. - Handling of nervous pets and anxious owners is often praised: reviewers say the team takes time to explain things clearly, reassure worried owners, and help pets settle during visits.

Plunketts - Ramsgate Veterinary Surgery is a CVS practice in Ramsgate offering first-opinion care for dogs, cats, rabbits, guinea pigs, gerbils, hamsters and ferrets, with on-site diagnostics and MiNightVet handling out-of-hours emergencies. Recent feedback is especially positive about clear communication, follow-up after procedures, and flexibility when urgent appointments are needed. Reviewers also mention a separate reception setup for cats and dogs, and a calm, supportive approach with nervous pets and new owners.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, microchipping, six-month health checks, blood pressure checks, and support for new puppy owners. Reviews mention nurse-led nail clipping and a six-month worming treatment.
•Surgery and clinical procedures: neutering, dentistry, general surgery, and access to a keyhole (laparoscopic) surgery referral service. Recent reviews specifically mention a cat spay with reassuring aftercare and a smooth recovery.
•Diagnostics and rehabilitation: in-house laboratory testing, X-ray, ultrasound, and physiotherapy.
•Nurse and support services: nurse clinics, grooming, nail clipping, anal sac expression, puppy parties, and home visits.
•Facilities and emergency arrangements: disabled access and on-site parking are listed, and reviewers mention separate waiting/reception areas for cats and dogs. Emergency care is available during normal opening hours, with MiNightVet providing out-of-hours support.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent reviews focus much more on care, communication and convenience than on cost, with no strong recurring pricing theme.

People

•Katie and Mert are named in reviews as vets, with one owner praising their knowledge, gentle handling and understanding approach.
•Flick is highlighted for helping a nervous, unwell puppy feel comfortable by spending time on the floor and using treats.
•Roxandra is mentioned for a thorough nurse appointment that included an exam, nail clipping, worming treatment, and discussion of diet and habits.
•Reception staff are repeatedly praised for being patient, helpful, welcoming and reassuring over the phone as well as in person.

Reviews

Google shows 4.4/5 from 278 reviews. Recent feedback is mostly very positive, with a few clear themes

•Communication and aftercare stand out: owners describe being kept informed from first consultation through to post-operative follow-up.
•Flexible, helpful service is a recurring theme: several reviewers mention last-minute urgent appointments, appointments arranged around schedules, and supportive reception staff.
•Handling of nervous pets and anxious owners is often praised: reviewers say the team takes time to explain things clearly, reassure worried owners, and help pets settle during visits.
•Examples of care mentioned in reviews include puppy support, cat care, a cat spay, and nurse-led treatments such as nail clipping and worming. One negative review reports a budgie owner being offered a euthanasia appointment over the phone without an in-person examination, which sits apart from the otherwise strongly positive pattern.

Reviews for Plunketts - Ramsgate Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 278 we track in total. Recent reviews may not be representative of overall sentiment.

Dom Matthews

5 months ago

Just want to say how grateful I am of all the staff at plunkets. From the first consultation to the end of the aftercare for an operation was faultless. Communication throughout my dealings with plunkets was absolutely spot on. Ive had some troubles with previous vets in the past so it was a breath of fresh air from the moment I walked in with Frodo. Can't thank the team enough. Thank you from Dom and Frodo

Charlie Hamilton

From the moment I brought my 4-month-old puppy through your doors, I felt completely supported. The team took the time to explain everything I needed to know as a new puppy mum, answering all my questions with patience and genuine warmth. They made what could have been an overwhelming experience feel manageable and even enjoyable! You also care for my rescue cat, and your team's gentle, compassionate approach has been consistent throughout. Every visit, you treat us with kindness and understanding. It's clear you all genuinely care about the animals in your care and the people who love them. Your practice has given me confidence in looking after my pets, and I'm so grateful to have found such a supportive veterinary team. Five stars without hesitation!

Em M

6 months ago

Very kind and patience reception team and vets. The Plunketts team genuinely care about the pets and people that come through their doors. They’ve always been incredibly accommodating for last-minute urgent visits, flexible with appointments and make the time to talk and reassure an often stressed and anxious pet owner! No questions feel too much and they really take the time for you at every step of the journey - from over the phone, to reception, appointment and follow ups. I’d recommend them to everyone.

Denitsa Dimitrova

Absolutely Outstanding Care and Service! I’ve had nothing but wonderful experiences at this vet surgery. The team is incredibly kind, accommodating, and professional. They always go out of their way to ensure I get appointments that fit my schedule, which makes everything so much easier. When my cat Lilly was spayed, they took exceptional care of her—I felt reassured every step of the way. She recovered beautifully thanks to their expertise and compassion. The reception staff are truly amazing—friendly, helpful, and always welcoming. Every visit feels personal and caring, and I genuinely appreciate the attention they give to both pets and owners. I can’t recommend this place enough. If you're looking for a vet that treats your pet like family and makes your life easier, this is the one! P.S. if you're looking for the best coffee in Thanet - this is the place!

Mark Taylor

Without even looking at my mum's budgie, they only offered a euthanasia appointment. Over the phone. Not even a in person look. Nah.

Lea Green

9 months ago

Love these vets they have been amazing with our cats..we got a new puppy socks she was under weather & very nervous the vets was great & nurse flick was absolutely amazing with her spent ages on floor and giving her treats she came home very happy girl..thank you too all the staff including lovely receptionists The Regan family

Zoe Abbott

10 months ago

Without a doubt the best practice I've taken my animals to. My animals have been extremely well cared for as has my family by the team. The reception staff are welcoming and always helpful and approachable. The nurses are always smiling and are lovely with the animals. Vets Katie and Mert really are fantastic, incredibly knowledgeable for such young vets. They are gentle, understanding and clearly passionate about what they do. Highly recommend this vets for great all round care of your animals.

Xen Xenophontes

1 year ago

UPDATE: Mips got his welcome pack 😻as promised and he does enjoy visiting this surgery. Really happy to be a regular customer of this place! 5*s *********** What a wonderful surgery. It felt very organised. I registered online yesterday and had an appointment this morning. I took my cat in and was welcomed at a well run reception with separate areas for Cats and Dogs. The receptionist talked me through the perks of joining the Pet Club and I signed up straight away (I did not receive a welcome pack, toys or treats, as mentioned by another reviewer, but I am still glad I joined). The visit with the nurse couldn't have gone better. Roxandra was very professional and thoroughly examined my kitty. She also clipped his nails and administered the 6 month worming treatment. We talked through his diet and habits and I left feeling like we were in good hands. All in all, this practice appears to be very professional and we are looking forward to being a part of the Plunkett family.

Plunketts - Ramsgate Veterinary Surgery