
Plunketts - Ramsgate Veterinary Surgery is a small-animal practice established in the early 1980s, and it has recently moved into a larger, modern, purpose-built site. The practice appears to operate under CVS (the practice email uses the cvsvets.com domain). It’s set up for routine care through to surgery, including in-house diagnostics (lab work, X‑ray, ultrasound) and a keyhole (laparoscopic) surgery referral service.
From the latest reviews available, owners repeatedly describe clear communication and follow-up after operations, plus flexibility for last‑minute urgent appointments. Several reviews mention a separate cats/dogs reception setup, and one owner describes joining a Pet Club but not receiving a promised “welcome pack.” A single negative review reports being offered euthanasia for a budgie over the phone without an in-person examination (the practice’s listed species focus is small mammals, not birds).
Based on the clinic website summary and the reviews, services and facilities mentioned include
Species the practice states it treats: dogs, cats, rabbits, guinea pigs, gerbils, hamsters, ferrets.
Other noted features from the website: disabled access and on-site parking.
Named team members mentioned in reviews
Reception staff are repeatedly mentioned for being patient and helpful, with owners noting support over the phone and during follow-ups.
4.4 stars from 278 reviews. - Communication and aftercare: owners describe being kept informed “from the first consultation to the end of the aftercare for an operation,” and mention follow-ups.
Note: Showing the 5 most recent Google reviews out of 278 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Just want to say how grateful I am of all the staff at plunkets. From the first consultation to the end of the aftercare for an operation was faultless. Communication throughout my dealings with plunkets was absolutely spot on. Ive had some troubles with previous vets in the past so it was a breath of fresh air from the moment I walked in with Frodo. Can't thank the team enough. Thank you from Dom and Frodo
2 months ago
From the moment I brought my 4-month-old puppy through your doors, I felt completely supported. The team took the time to explain everything I needed to know as a new puppy mum, answering all my questions with patience and genuine warmth. They made what could have been an overwhelming experience feel manageable and even enjoyable! You also care for my rescue cat, and your team's gentle, compassionate approach has been consistent throughout. Every visit, you treat us with kindness and understanding. It's clear you all genuinely care about the animals in your care and the people who love them. Your practice has given me confidence in looking after my pets, and I'm so grateful to have found such a supportive veterinary team. Five stars without hesitation!
2 months ago
Very kind and patience reception team and vets. The Plunketts team genuinely care about the pets and people that come through their doors. They’ve always been incredibly accommodating for last-minute urgent visits, flexible with appointments and make the time to talk and reassure an often stressed and anxious pet owner! No questions feel too much and they really take the time for you at every step of the journey - from over the phone, to reception, appointment and follow ups. I’d recommend them to everyone.
a week ago
Very kind and patience reception team and vets. The Plunketts team genuinely care about the pets and people that come through their doors. They’ve always been incredibly accommodating for last-minute urgent visits, flexible with appointments and make the time to talk and reassure an often stressed and anxious pet owner! No questions feel too much and they really take the time for you at every step of the journey - from over the phone, to reception, appointment and follow ups. I’d recommend them to everyone.
2 weeks ago
Absolutely Outstanding Care and Service! I’ve had nothing but wonderful experiences at this vet surgery. The team is incredibly kind, accommodating, and professional. They always go out of their way to ensure I get appointments that fit my schedule, which makes everything so much easier. When my cat Lilly was spayed, they took exceptional care of her—I felt reassured every step of the way. She recovered beautifully thanks to their expertise and compassion. The reception staff are truly amazing—friendly, helpful, and always welcoming. Every visit feels personal and caring, and I genuinely appreciate the attention they give to both pets and owners. I can’t recommend this place enough. If you're looking for a vet that treats your pet like family and makes your life easier, this is the one! P.S. if you're looking for the best coffee in Thanet - this is the place!
3 months ago
Absolutely Outstanding Care and Service! I’ve had nothing but wonderful experiences at this vet surgery. The team is incredibly kind, accommodating, and professional. They always go out of their way to ensure I get appointments that fit my schedule, which makes everything so much easier. When my cat Lilly was spayed, they took exceptional care of her—I felt reassured every step of the way. She recovered beautifully thanks to their expertise and compassion. The reception staff are truly amazing—friendly, helpful, and always welcoming. Every visit feels personal and caring, and I genuinely appreciate the attention they give to both pets and owners. I can’t recommend this place enough. If you're looking for a vet that treats your pet like family and makes your life easier, this is the one! P.S. if you're looking for the best coffee in Thanet - this is the place!
3 months ago
Without even looking at my mum's budgie, they only offered a euthanasia appointment. Over the phone. Not even a in person look. Nah.
3 months ago
Love these vets they have been amazing with our cats..we got a new puppy socks she was under weather & very nervous the vets was great & nurse flick was absolutely amazing with her spent ages on floor and giving her treats she came home very happy girl..thank you too all the staff including lovely receptionists The Regan family
4 months ago
Without a doubt the best practice I've taken my animals to. My animals have been extremely well cared for as has my family by the team. The reception staff are welcoming and always helpful and approachable. The nurses are always smiling and are lovely with the animals. Vets Katie and Mert really are fantastic, incredibly knowledgeable for such young vets. They are gentle, understanding and clearly passionate about what they do. Highly recommend this vets for great all round care of your animals.
6 months ago
UPDATE: Mips got his welcome pack 😻as promised and he does enjoy visiting this surgery. Really happy to be a regular customer of this place! 5*s *********** What a wonderful surgery. It felt very organised. I registered online yesterday and had an appointment this morning. I took my cat in and was welcomed at a well run reception with separate areas for Cats and Dogs. The receptionist talked me through the perks of joining the Pet Club and I signed up straight away (I did not receive a welcome pack, toys or treats, as mentioned by another reviewer, but I am still glad I joined). The visit with the nurse couldn't have gone better. Roxandra was very professional and thoroughly examined my kitty. She also clipped his nails and administered the 6 month worming treatment. We talked through his diet and habits and I left feeling like we were in good hands. All in all, this practice appears to be very professional and we are looking forward to being a part of the Plunkett family.
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