
Medivet Minster in Ramsgate, Kent, proudly maintains a high Google rating of 4.7 stars based on an impressive 435 reviews, indicating a generally strong level of customer satisfaction. The clinic is known for its emergency veterinary services, offering 24/7 or extended hours care, which is a significant benefit for pet owners in urgent situations.
The feedback from clients highlights the clinic's friendly and professional staff, with several reviewers praising the helpfulness of the receptionists and the competence of the veterinarians. Stephanie Winter, for example, commended the vet, Jack, for his calm and patient demeanor, especially in dealing with her elderly cat. Similarly, Charmaine Dullard and Ashleigh Clements expressed high satisfaction with the service they received, noting the welcoming atmosphere and efficient care for their pets.
However, there are some dissenting voices among the reviews. Darren Finch's one-star review stands out, expressing severe dissatisfaction with the clinic's pricing and questioning the necessity of certain procedures, which he claims led to unnecessary expenses and pain for his pet. This contrasts with the majority of reviews but provides a critical perspective on the financial aspect of care at Medivet Minster.
While specific pricing details are not highlighted, one review mentioned concerns about high charges, suggesting that potential clients may want to inquire about costs upfront. Overall, with a robust number of positive reviews and a few critical ones, potential clients are advised to consider both the strong reputation and the concerns raised while making an informed decision.
Note: Showing the 5 most recent Google reviews out of 436 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Very happy with my vets practice i find my vet very easy to talk to about my concerns over my dog ,
3 weeks ago
You can remove my previous review but you’ll never remove my opinion. You are lousy at your job, you cannot read X-rays and you will do everything possible to push up bills. Care is secondary, your primary existence is to make money, this will be done by scaremongering pet owners into agreeing unnecessary procedures, tests, X-rays and general anaesthetics. This is neither productive or advisable. You were unable to read the X-ray of my poor dog who endured a years worth of unnecessary pain. I was billed over £600 for a needless procedure. Results were infuriatingly avoidable, costly and caused a repeat procedure with a competent vet. You are actually abysmal at what you claim to do. Remove my review, never my opinion. I shout my opinion from the rooftops at every conceivable opportunity. I know of no one that has a good word for your practice, yet your Google reviews remain so very high 😡………
a month ago
Friendly staff a lovely personal touch always remember you and your animals and care a lot Everything is made easy from appointments to repeat prescriptions
a month ago
Very caring and friendly practice
2 months ago
2 weeks ago
I cannot fault the care kindness and friendliness I have received from everyone here ...but I do find the charges absurdly high for the time and treatments involved. It is lucky I could afford it but I worry that many pet owners could not.
3 weeks ago
I recently moved and my previous vets was medivets. The service I received was so friendly and helpful. I wouldn't take my fur babies anywhere else. The receptionist were so helpful and friendly and the vet was really lovely too 😊 I'll definitely recommend
a month ago
I switched to Medivet Minster as I moved and after being hesitant at finding a new vet for my elderly cat, I needn’t have worried. Jack is absolutely fantastic, calm and patient with my cat, listens to any concerns I have and clearly explains everything to me.
3 months ago
I have used this practice for many years now. My pets are always seen on time. The vet is very friendly but professional , receptionists are efficient and helpful. My pets are well cared for and luckily have no fear of the vet’s. Thank you for your help over the years with all my pets.
6 months ago
You can remove my previous review but you’ll never remove my opinion. You are lousy at your job, you cannot read X-rays and you will do everything possible to push up bills. Care is secondary, your primary existence is to make money, this will be done by scaremongering pet owners into agreeing unnecessary procedures, tests, X-rays and general anaesthetics. This is neither productive or advisable. You were unable to read the X-ray of my poor dog who endured a years worth of unnecessary pain. I was billed over £600 for a needless procedure. Results were infuriatingly avoidable, costly and caused a repeat procedure with a competent vet. You are actually abysmal at what you claim to do. Remove my review, never my opinion. I shout my opinion from the rooftops at every conceivable opportunity. I know of no one that has a good word for your practice, yet your Google reviews remain so very high 😡……
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