Medivet Minster – Vets in Ramsgate
Clinic Overview
Medivet Minster in Ramsgate is part of the Medivet group and offers 24/7 emergency care, including overnight emergency cover. Recent feedback is largely positive, with owners often praising the team for being friendly, helpful and easy to talk to, especially around routine appointments and repeat prescriptions. Reviews also show some tension around cost, with a small number of complaints about high bills and one repeated allegation about unnecessary diagnostics and poor X-ray interpretation.
Medivet Minster in Ramsgate is part of the Medivet group and offers 24/7 emergency care, including overnight emergency cover. Recent feedback is largely positive, with owners often praising the team for being friendly, helpful and easy to talk to, especially around routine appointments and repeat prescriptions. Reviews also show some tension around cost, with a small number of complaints about high bills and one repeated allegation about unnecessary diagnostics and poor X-ray interpretation.
Services
- •24/7 emergency care: the practice offers round-the-clock emergency cover, including overnight emergency consultations.
- •Overnight emergency arrangements: the overnight period is listed as 7pm to 9am.
- •Mobility support: the practice has advertised a free “Mobility Pain Check” promotion.
- •Routine care and ongoing support: recent reviewers mention appointments, repeat prescriptions, general advice, and vets who are easy to talk to about concerns.
- •Diagnostics and procedures mentioned by clients: reviews specifically reference X-rays, tests, and general anaesthetic.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One listed fee is £130 for an overnight emergency consultation between 7pm and 9am. Review feedback on cost is mixed, with some owners saying charges feel very high for the time or treatment involved.
People
- •Jack (vet): praised by one owner for being calm and patient with an elderly cat, listening to concerns and explaining things clearly.
- •Reception team (unnamed): regularly described as helpful, friendly and efficient, particularly with appointments and repeat prescriptions.
Reviews
Google rating: 4.7/5 from 438 reviews.
- •Many recent reviewers describe a friendly, caring team, with several mentioning a personal touch and staff who remember them and their pets.
- •Day-to-day service is a recurring positive theme, including smooth appointments, helpful reception staff, repeat prescriptions, and pets being seen on time.
- •Vets are often described as easy to talk to, supportive, and clear when discussing concerns.
- •Cost is the main mixed theme: some owners feel fees are high, and one reviewer repeated a serious complaint about being pushed toward unnecessary tests, X-rays and anaesthetic after what they say was a misread X-ray.
