Medivet Minster – Vets in Ramsgate
Clinic Overview
Medivet Minster is part of the Medivet group and offers 24/7 emergency care, with an overnight emergency consultation fee stated on the Medivet site. Recent reviews frequently mention smooth day-to-day admin (appointments and repeat prescriptions) and vets taking time to explain options; one owner specifically describes a vet (“Jack”) being calm and patient with an elderly cat and clearly explaining concerns. However, there’s also a clear conflict in feedback around cost and clinical decision-making: some owners say charges feel very high, and one reviewer alleges unnecessary tests/procedures (including X‑rays and general anaesthetic) and a misread X‑ray leading to prolonged pain and repeat treatment elsewhere.
Services
- •24/7 emergency care (website states overnight emergency cover).
- •Overnight emergency consultations (website gives a nationwide overnight consultation fee and defines the overnight period).
- •Mobility pain assessment: the Medivet website references a FREE “Mobility Pain Check” promotion (time-limited wording is shown in the site text we received).
- •Diagnostics/procedures referenced in reviews: X‑rays, tests, and general anaesthetic are specifically mentioned (in the context of a complaint about being pushed into them).
Pricing
- •£130 overnight emergency consultation fee (nationwide price), applicable between 7pm and 9am (website).
People
- •Jack (vet): described by a reviewer as “calm and patient” with an elderly cat, listening to concerns and clearly explaining everything.
- •Reception team (unnamed): repeatedly mentioned for being helpful and making practicalities easier, including appointments and repeat prescriptions.
Reviews
Google rating: 4.7 stars from 436 reviews.
- •Many owners describe friendly staff and vets who are easy to talk to about concerns.
- •Several reviews highlight a smooth experience for routine needs: being seen on time, and admin made easier for appointments and repeat prescriptions.
- •Pricing feedback is mixed: one owner says charges felt “absurdly high” for the time/treatments involved.
- •A serious negative review alleges scaremongering into unnecessary procedures/tests, poor X‑ray interpretation, and a costly outcome (including a claim of being billed over £600 for a procedure the reviewer considered needless).
Special Services
Animals Treated at Medivet Minster
Animals We Treat
Companion Animals
Opening Hours – Medivet Minster
Opening Hours
Hours
Reviews for Medivet Minster
Note: Showing the 5 most recent Google reviews out of 436 we track in total. Recent reviews may not be representative of overall sentiment.
John Wraight
2 weeks ago
Very happy with my vets practice i find my vet very easy to talk to about my concerns over my dog ,
Darren Finch
3 weeks ago
You can remove my previous review but you’ll never remove my opinion. You are lousy at your job, you cannot read X-rays and you will do everything possible to push up bills. Care is secondary, your primary existence is to make money, this will be done by scaremongering pet owners into agreeing unnecessary procedures, tests, X-rays and general anaesthetics. This is neither productive or advisable. You were unable to read the X-ray of my poor dog who endured a years worth of unnecessary pain. I was billed over £600 for a needless procedure. Results were infuriatingly avoidable, costly and caused a repeat procedure with a competent vet. You are actually abysmal at what you claim to do. Remove my review, never my opinion. I shout my opinion from the rooftops at every conceivable opportunity. I know of no one that has a good word for your practice, yet your Google reviews remain so very high 😡………
Charlotte Griffiths
a month ago
Friendly staff a lovely personal touch always remember you and your animals and care a lot Everything is made easy from appointments to repeat prescriptions
Alan Brown
a month ago
Very caring and friendly practice
Alison Harris
2 months ago
H C
2 weeks ago
I cannot fault the care kindness and friendliness I have received from everyone here ...but I do find the charges absurdly high for the time and treatments involved. It is lucky I could afford it but I worry that many pet owners could not.
Charmaine Dullard
3 weeks ago
I recently moved and my previous vets was medivets. The service I received was so friendly and helpful. I wouldn't take my fur babies anywhere else. The receptionist were so helpful and friendly and the vet was really lovely too 😊 I'll definitely recommend
Stephanie Winter
a month ago
I switched to Medivet Minster as I moved and after being hesitant at finding a new vet for my elderly cat, I needn’t have worried. Jack is absolutely fantastic, calm and patient with my cat, listens to any concerns I have and clearly explains everything to me.
Ashleigh Clements
3 months ago
I have used this practice for many years now. My pets are always seen on time. The vet is very friendly but professional , receptionists are efficient and helpful. My pets are well cared for and luckily have no fear of the vet’s. Thank you for your help over the years with all my pets.
Darren Finch
6 months ago
You can remove my previous review but you’ll never remove my opinion. You are lousy at your job, you cannot read X-rays and you will do everything possible to push up bills. Care is secondary, your primary existence is to make money, this will be done by scaremongering pet owners into agreeing unnecessary procedures, tests, X-rays and general anaesthetics. This is neither productive or advisable. You were unable to read the X-ray of my poor dog who endured a years worth of unnecessary pain. I was billed over £600 for a needless procedure. Results were infuriatingly avoidable, costly and caused a repeat procedure with a competent vet. You are actually abysmal at what you claim to do. Remove my review, never my opinion. I shout my opinion from the rooftops at every conceivable opportunity. I know of no one that has a good word for your practice, yet your Google reviews remain so very high 😡……
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