Pattenden Veterinary Clinic Ltd – Vets in Marden
No Prices
No Prices Tracked
Independent
Clinic Overview
Pattenden Veterinary Clinic Ltd is an independently run, family-owned practice in Marden, with a purpose-built clinic and on-site facilities including surgical suites, separate dog and cat wards, in-house lab testing, and imaging. It treats dogs, cats, poultry, and small furries, covering routine care as well as more advanced diagnostics and surgery. Recent feedback remains largely positive about the team’s care, practical advice, and compassion, though a small number of reviews raise concerns about communication, manner, and one cancelled appointment linked to an upfront payment request.
Services
- •Routine and preventative care: health checks, vaccinations, dental care, eye exams, weight and nutrition advice, nail clipping, and ongoing medication support through a pet club.
- •Diagnostics and clinical work-ups: X-rays, ultrasound, laboratory testing, ophthalmology, and advanced imaging, supported by an in-house lab.
- •Surgery and on-site facilities: dental procedures, surgical care, separate dog and cat wards, and hospitalisation facilities.
- •Specialist interests and rehabilitation: orthopaedics, cardiology, hydrotherapy, and advanced imaging are listed among the clinic’s capabilities.
- •Urgent, practical, and end-of-life care: urgent appointments, after-hours emergencies, euthanasia, and support around serious illness. Reviews also mention help with ear problems, a cut paw pad, and a “chill protocol” used to help a dog tolerate a procedure more calmly.
- •Travel and certificates: one recent reviewer specifically praised dog health certificates with Rob.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rob (vet): repeatedly praised in reviews, including for long-term care, compassionate support, and dog health certificates.
- •Polly: credited by one owner with guidance and medical knowledge that significantly improved two dogs’ quality of life.
- •Laura/Lara (vet): named in negative reviews about manner and communication.
- •Wider team: reviewers regularly mention the receptionists, nurses, and vets as friendly, caring, knowledgeable, and helpful.
Reviews
Google shows a 4.8/5 rating from 151 reviews.
- •Recent feedback is mostly very positive, with owners describing the clinic as friendly, helpful, knowledgeable, and consistently supportive over several years.
- •Compassion is a strong theme, especially around difficult cases and euthanasia, with owners saying they felt cared for and not rushed.
- •Practical support also stands out, including helpful phone advice, emergency care, regular medication support through the pet club, and one owner highlighting dog health certificates as good value.
- •Negative comments are limited but notable: they mainly concern Laura/Lara’s manner and communication, plus one complaint about an appointment being cancelled after a request for £125 upfront.
