Essex Vets Rainham

- Positive reviews often highlight gentle handling, kindness and professionalism, especially with nervous dogs and during difficult end-of-life visits. - Surgical and urgent-care outcomes are a recurring strength in positive feedback, including entropion surgery and quick action on a newly found lump. - Communication style remains a dividing line: some owners appreciate a direct, honest approach, while others describe consultations they found rude, dismissive or lacking urgency.

Services

•Surgery and procedures: Reviews mention entropion surgery, BOAS surgery, Caesarean sections, and lump removal. Recent examples include two Shar Peis having entropion surgery with strong results, and a dog seen for a lump at a last-minute appointment and operated on the following day.
•Eye-related care: Eye treatment is also reflected in feedback, including help with cherry eye.
•Routine consultations and handling: The practice is mentioned for general appointments, including support for nail clipping and discussion of sedation where a dog resists paw handling. Recent reviews also highlight gentle handling of nervous dogs and giving them time to settle.
•Cat care: Cat consultations in reviews include balance or ear-related concerns, flea advice, and weight-management discussion.

Pricing

No published pricing information is currently available for this clinic.

People

•Tomas / Thomas: Frequently mentioned in connection with entropion surgery, BOAS surgery, C-sections and general consultations. Reviews often praise his surgical results and straightforward explanations, though some clients found his manner abrupt or upsetting.
•Katie Thomas: Thanked by name for helping with a dog’s cherry eye.
•Riley Young: Praised for helpful support at reception.
•Unnamed nurse: Mentioned positively during a French Bulldog C-section experience.

Reviews

Essex Vets Rainham has 4.2 stars from 197 Google reviews. Recent feedback is mixed.

•Positive reviews often highlight gentle handling, kindness and professionalism, especially with nervous dogs and during difficult end-of-life visits.
•Surgical and urgent-care outcomes are a recurring strength in positive feedback, including entropion surgery and quick action on a newly found lump.
•Communication style remains a dividing line: some owners appreciate a direct, honest approach, while others describe consultations they found rude, dismissive or lacking urgency.
•Recent cat-owner feedback is mixed, with one owner praising a kind, informative consultation, while others were unhappy with how a limping or unbalanced cat was assessed.

Reviews for Essex Vets Rainham

Note: Showing the 10 most recent Google reviews out of 197 we track in total. Recent reviews may not be representative of overall sentiment.

Ionut Stoica

1 month ago

Very disappointed with our last visit. Took my dog few days ago as he was breathing very bad and shivering for more than 2h. The vet just touched him a bit, took temperature and charged me £100. We are looking for another vet now as our dog is still in severe pain and needs attention. The lack of interest was even more unsettling!

Debbie Dennis

Brilliant, so attentive and friendly, great care was taken with my dog. Very impressed by how professional and kind everyone is. I've used other vets, one very local to home but I felt it was more about the money than the welfare of my dog. It’s worth the extra travel as I know my dog is in safe caring hands. Thank you Essex Vets.

Bronius Leimantas

Emily Wong

The staff are always so gentle with my Cockerpoo. She is a bit scared of the vet but they always give her plenty of time to settle

Alex Bateman

2 months ago

Great honest service, highly recommended.

Emma Field

8 months ago

Extremely disappointing experience. I brought in an injured cat that was dragging its leg and clearly suffering. I explained that the cat was not mine and had been neglected by its owner, and I brought him in purely out of concern for his welfare. I was not asking for free treatment. I simply wanted the cat to at least be checked to make sure he was safe and not in immediate danger. However, they didn’t even examine him or assess his condition. I was told nothing could be done without payment, and there was no attempt to check on the animal’s welfare at all. It was incredibly upsetting to see a veterinary practice show no urgency or compassion in a situation where an animal was visibly injured and suffering. I left feeling completely let down. I would not recommend.

johnc43

Thomas is a fantastic vet and knows what he is doing, unfortunately my cavalier passed away, but everyone at rainham, all the staff were so lovely I can't fault them thank you so much

Rhea R

Took my cat here he had woken up wobbly and unbalanced. Was told he was probably hit by a car which is impossible he hadn't been outside and was absolutely fine the night before. We mentioned inner ear infection and was told 'cats don't get ear infections' utter nonsense a quick Google search and talk to a different vet confirmed that was what was causing his imbalance. Was charged £80 to be told cats don't get ear infections. Avoid here seem to only care about dog breeding.

Charlie

Brilliant vets, the staff and vets are lovely. They gave my dog the best care over the years and made my final moments with her as nice and comfortable as they could.

Samira Hajdini

I went because I was afraid my cat had an ear infection and other problems and the vet was so kind and informed me that it’s rare for a cat to get an ear infection, so not only does he thoroughly check that everything is okay he made sure to let me know what an actual ear infection looks like as well as what I need to keep an eye out for when looking for fleas. He was also the first vet to tell me my cat is overweight and told me about food that can help him feel more full. He was so kind to my cat as well even petting him as he spoke to me. I would definitely recommend this place to other cat owners especially ones like me who ask a lot of questions :)