Essex Vets Rainham

Owners mention being offered last‑minute appointments and having a lump removed the next day after assessment. Several reviews describe clear, “straight‑talking” explanations around surgery and aftercare, but there’s also a sharp contrast in experiences with one reviewer describing a distressing conversation about handling a difficult nail clip (“slam… to the ground” or sedate) and another raising concerns about being asked to pay additional consultation fees around a planned C‑section.

Services

Services and procedures specifically mentioned in the available information and reviews include

•Entropion surgery (reported for two Shar Pei dogs, with “amazing results”)
•BOAS surgery (done the same day as the review; owner said options and process were explained clearly)
•Caesarean section (C‑section) for a French Bulldog (one owner reports a very good experience; another chose not to proceed after discussions about costs and consultations)
•Cherry eye support/treatment (mentioned as being helped by the team)
•Lump assessment and surgical removal (seen at short notice; removed the next day)
•Nail clipping, including discussion of sedation as an option for a dog that resists paw handling (noted in a negative review due to the way it was communicated)

Pricing

Pricing figures mentioned by reviewers

•£100 deposit stated for a planned French Bulldog C‑section “so I didn’t have to pay emergency prices” (reviewer’s wording)
•£120 total for blood tests over three visits (as described by one owner)
•£275 described as “an extra” amount for five consultations (as described by one owner)
•£750 quoted by one reviewer as the cost of a C‑section (in addition to the deposit, per their account)

People

•Tomas (vet): Frequently mentioned for surgical work (entropion surgery, BOAS surgery, C‑section discussions). Multiple owners praise outcomes (“eyes are perfect” after entropion; “explained everything clearly” for BOAS; “brilliant” during a C‑section experience). However, there are also serious criticisms: one owner describes him as “rude” and “hostile” during a nail-clip visit and reports he said the dog would need to be “slam[med]… to the ground” or sedated; another owner felt pressured by costs during C‑section planning and questioned motivations.
•Katie Thomas: Thanked by name for helping with a dog’s cherry eye.
•Riley Young (reception): Mentioned positively for help at reception during the same cherry-eye visit.
•Nurse (unnamed): Mentioned as “great” during a French Bulldog C‑section experience.

Reviews

4.2 stars from 180 reviews. - Surgery outcomes are a major positive theme, including entropion surgery results, BOAS surgery experience, and one reported positive C‑section delivery.

•Speed of treatment is highlighted: one owner says they got a last‑minute appointment for a lump and it was removed the next day.
•Communication style is polarising: one owner liked “straight talking,” while another describes language they found unacceptable about restraining/sedating a dog for nail clipping.
•Cost/fee concerns appear in at least one detailed account: deposits, repeated blood tests, and additional consultation fees around a planned C‑section are described, with the owner feeling the focus was on money; this conflicts with other reviews that felt pets were well looked after.

Reviews for Essex Vets Rainham

Note: Showing the 5 most recent Google reviews out of 180 we track in total. Recent reviews may not be representative of overall sentiment.

nazli

a month ago

I took my pomeranian here about a year ago to get her nails clipped, as she really doesn’t like having her paws touched and won’t let me trim them myself. The vet at the time was great and managed to do it within a couple of minutes with no issues. Since I’ve been struggling to trim her nails again, I decided to come back but unfortunately, this visit was completely different. The vet thomas who saw us this time was extremely rude, hostile and made me feel really uncomfortable. He said, in quite a disturbing way, that he would either have to “slam my dog to the ground” or sedate her. I understand refusing a service if a dog is being difficult, but there is absolutely no excuse to talk like that about an animal or to a client.

Yvette Ferguson

2 of my shar pei dog’s have had entropion surgery with Tomas. And have had amazing results. There eyes are perfect and they are both so much happier in themselves. Thank you all again especially Tomas. I highly recommend this vets if you are nervous about leaving your pets. They are well looked after here.

Marty

I would 100% recommend Essex Vets, they saw my golden retriever for a last minute appointment in regards to a lump I found, they said let’s remove and it was done the next day. I like the fact the vet is straight talking no beating around the bush! My boy is healing perfect! Thank you again!

Lisa Loughran

Jaycee mulholland

2 months ago

Thank you Katie Thomas and Riley young lad on reception helping Zara Cherry eye very professional team and caring team

a week ago

I took my pomeranian here about a year ago to get her nails clipped, as she really doesn’t like having her paws touched and won’t let me trim them myself. The vet at the time was great and managed to do it within a couple of minutes with no issues. Since I’ve been struggling to trim her nails again, I decided to come back but unfortunately, this visit was completely different. The vet who saw us this time was extremely rude, hostile and made me feel really uncomfortable. He said, in quite a disturbing way, that he would either have to “slam my dog to the ground” or sedate her. I understand refusing a service if a dog is being difficult, but there is absolutely no excuse to talk like that about an animal or to a client.

chris thomas

Our french bulldog mabel had a C section carried out , we changed vets to Essex vets and was a bit nervous and some of the reviews we read were a bit negative, but we had the best experience and had a lovely girl Frenchie delivered. The nurse was great and Tomas was also brilliant with us. We will continue using this vet

Denni-maria Perfect

My dog had BOAS surgery today with vet Tomas, and I would highly recommend him. From the start, he made me feel at ease and explained everything clearly. The care and professionalism shown were outstanding, and I felt confident my dog was in the best hands.

Annie Atkinson

I would give 0 stars if I could. I paid the £100 deposit for my Frenchie to have a c section , so i didnt have to pay emergency prices. Came here 3 times for bloods which cost £120 in total , 3rd time we came here turns out she was ready for a c section the vet tomas in his words told me his ready to “open my dog up she’s ready” but I will have to pay for 5 consultations that he had Tuesday. so that was an extra £275 for them he wanted to me to pay plus the £750 for the c section I paid the deposit so I didn’t have to pay extra on top. anyways after the way he spoke with an attitude, I felt like he only cared about money not my dog it was a sign to come home she did it all naturally herself and safe. after seeing a few reviews off how bad c sections have gone wrong this was a complete sign that vet Tomas is not the person to perform a c section on your dog . He only cares about money not the safety .

Debbie Dennis

5 months ago

Brilliant, so attentive and friendly, great care was taken with my dog. Very impressed by how professional and kind everyone is. I've used other vets, one very local to home but I felt it was more about the money than the welfare of my dog. It’s worth the extra travel as I know my dog is in safe caring hands. Thank you Essex Vets.