Companion Care (Orpington) Ltd, situated within Pets at Home at Nugent Shopping Park in Orpington, is a well-regarded veterinary practice with a 4.4-star rating from 218 Google reviews. This rating reflects a generally positive reception, although individual experiences vary.

The practice is noted for its compassionate and supportive staff, with specific mentions of exemplary customer service. Joanna Butler praises Candi for exceptional support, particularly with dietary needs, and highlights another staff member for offering thoughtful assistance during a challenging time. Similarly, Ellie Mead commends the team, specifically Keelea and Eme, for their understanding and knowledge in managing her cat’s kidney disease, making her feel confident in the care her pet received. Piers Karsenbarg also emphasizes the caring nature of the staff over four years of service.

However, not all reviews are positive. Darren Gilmore comments on the unwell appearance of fish in the establishment and the less than welcoming attitude of some staff members, although he acknowledges the quality of veterinary care. Claudia Parker recounts a negative experience involving communication issues and billing, leading to a dispute over an appointment cancellation.

Companion Care (Orpington) Ltd also functions as a Veterinary Nurse Training facility, indicating a commitment to education and professional development within the field. While transparent pricing is not detailed, there are mixed opinions on this aspect. Overall, the clinic is generally well-regarded for its caring staff and dedication to animal welfare, though some customers have experienced issues with communication and service.